This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1996 Jeep Grand Cherokee. The contact stated that the rear hatch door failed to open and close properly after the vehicle was serviced under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The contact mentioned that the rear hatch door was not aligned properly with the door lock. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 193,871.
- Providence , RI, USA
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- Providence , RI, USA