This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fuel pump failure, towed to my local mechanic(not dealer).a new pump was installed and when the mechanic got it from the dealership, they said to look for algae in the tank.they did so, and there was none!I picked up the Jeep and drove 40 miles only to have it stop running again.after having it towed back in again, only to find out another fuel pump had failed.the mechanic called the dealership to tell them of the second failure and to get a replacement;they told him to replace the tank along with the fuel pump because the tanks have been deteriorating and causing the fuel pump failures.the replacement tank from Jeep has been redesigned and carries a new part number, thus recognizing a defect! they also admitted to changing 6 other tanks for that reason just last month!(with fuel pumps).this flaw is obvious to the dealers and they aren't going to be calling you to initiate a recall I wouldn't think'so maybe some investigation is necessary just to verify the obvious.I'm $1300 in the hole for an obvious manufacturers flaw.please notify me of the what has to be recall(reimbursemet). Thank you
- Frederick, MD, USA
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- Frederick, MD, USA