This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While exiting an off ramp consumer began to smell smoke. Another vehicle pulled up beside the consumer informing him that the Jeep was on fire. The owner pulled the Jeep over, and the consumer discovered fire under the rear of the Jeep. The fire deptartment was summoned, and the fire was extinguished. The Jeep was taken to an independent service station, who informed the consumer that the differential plug was missing, and the leaky fluid caused the fire.
This report documents 2 fuel pump failures within a one year period of time. Dealer has indicated numerous fuel pump failures with Jeep; manufacturer is not acknowledging product defect issue even though they can not keep the parts in stock or make available through 3rd party providers to keep up with the number of failures. I am requesting the NHTSA to review the number of consumer complaints and request a product recall and reimburesment of expenses occurred to fix this evergrowing and potentially dangerous product failure in the Jeep product line.
Consumer states that the fuel pump started going bad after driving the truck from atlanta, when he went to restart the truck it would not start. Consumer had auto towed to good year dealer and was told by the mechanics that his fuel pump was bad.
A D V E R T I S E M E N T S
- Canton, OH, USA