This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1995 Jeep Grand Cherokee. The contact received notification of a manufacturer's recall related to the fuel system, gasoline, structure. The vehicle was taken to the dealer where it was diagnosed that the bolts were rusted and needed to be replaced before the recall repair could be performed. The manufacturer was notified of the issue. The contact was unable to determine when the vehicle would be repaired. The NHTSA campaign number was unknown. The contact had not experienced a failure....updated 02/19/16
The contact owns a 1995 Jeep Grand Cherokee. The contact stated that while driving over a bump at approximately 25 mph, the tow hitch detached from the vehicle. The vehicle was taken to the dealer. The VIN was included in NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the dealer denied the remedy to be performed because the rear end of the frame was completely rusted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 190,000.
The contact owns a 1995 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
I have received several recall notices over a number of years regarding the potential for fire in the case of a rear-end collision. The repair negotiated is to add an oem tow bar. The dealers claim they have not received the replacement parts or any word as to when they will be available. After waiting several years, I followed the instructions on the recall notice and had an oem tow bar installed at my expense and mailed the receipts, as instructed, to the address given along with the promise to refund the cost of repair within 60 days of verifying the paperwork. I have received nothing after several months -- except another identical recall notice. This problem has been known for a number of years. Yet no action has been taken by Jeep (Chrysler) either to repair the defect or refund the cost of having it done myself....updated 05/14/15 updated 9/16/2015
The contact owns a 1995 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
- Auburn , NY, USA
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The contact owns a 1995 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline and structure) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 1995 Jeep Grand Cherokee. The contact received a recall notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure). The contact stated that the part for the recall repair was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 1995 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number 13V252000 (fuel system, gasoline, structure). The repair could not be made because the part was unavailable. The manufacturer was not notified. The vehicle had not experienced a failure.
The contact owns a 1995 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure), however the part needed for the repair was unavailable. The dealer and manufacturer were unable to provide an expected date for when the remedy part would become available. The contact had not experienced a failure.
The contact owns a 1995 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and stated that the remedy part was unavailable to perform the repair. The dealer was unable to provide an expected date for when the part would become available. The contact had not experienced a failure.
The contact owns a 1995 Jeep Grand Cherokee. The contact stated that she attempted to have her vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact felt that since the failure was reported in June of 2013, there should be a remedy available before March of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time...updated 05-09-14 updated 05/12/2017
The contact owns a 1995 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and the part was unavailable to perform the repair. The manufacturer was notified and they were unable to provide an expected date that the part would available. There are no failures at this time.
The contact owns a 1995 Jeep Grand Cherokee. The contact was informed by an authorized dealer and the manufacturer that the vehicle was included in NHTSA campaign id number:13V252000 (fuel system, gasoline, structure) but the contact was later advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago and was still waiting for parts. The manufacturer was also contacted and could not provide a reasonable date for when the vehicle would receive the recall repairs. The VIN was not available. The contact had not experienced a failure.
The contact owns a 1995 Jeep Grand Cherokee. The contact stated the inside door latch on the drivers side door broke off. The contact had to tie the door shut because it would not lock. The contact also had to crawl through the drivers side door in order to enter the vehicle. The contact looked for parts at several junk yards, but was told it was they were not available. The failure mileage was unknown, but the current mileage was 110,000.
A D V E R T I S E M E N T S
- Missouri Valley, IA, USA