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TSB Document:

Affected Component: BACK OVER PREVENTION:SOFTWARE

Summary
Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.

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Date Published
JAN 24, 2023
NHTSA TSB #
10231792
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