This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 35-65 MPH and driving over minor bumps on the roadway, the vehicle experienced a death wobble. The contact stated that the steering wheel and the front end of the vehicle were shuddering violently, causing the contact to lose control of the vehicle. The contact depressed the brake pedal to slow down and allowed the vehicle to stop shuddering. The contact stated that the failure recurred several times while driving. The vehicle was taken to the dealer several times, where it was test-driven, but the failure could not be replicated. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, where the drag link assembly and other unknown parts were replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 25,000.
The contact owns a 2021 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the steering wheel started to shake abnormally. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the front outer drag-link socket needed to be replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact to take the vehicle back to the dealer for assistance. The failure mileage was 16,801.
- Somerset, KY, USA
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- Memphis, MI, USA