This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2020 Jeep Gladiator purchased new experienced violent shaking of the steering wheel and partial loss of control at highway speed on March 10, 2024 with the odometer at 27,500 miles. The shaking is commonly referred to as a "death wobble" incident. While driving at approximately 60mph on the interstate the vehicle became unstable on uneven pavement and began to shake so violently it nearly resulted in an accident and we had to immediately pull off the highway into the median. After a quick inspection no damage was found, the death wobble incident happened again the same day to a lesser degree and vehicle seems to be more unstable each use. Vehicle is available for inspection. The death wobble is so severe enough to cause an accident due to loss of steering control and suspension instability as well as injure the drivers hands and arms due to violent movement of the steering wheel. Dealer service is being scheduled, no further inspection has taken place by police or manufacturer. There were no indicators or warning lights prior to the incident.
While driving the 2020 Jeep Gladiator on highway I experienced extreme vibrations and shaking of the steering wheel (Commonly referred to as the "Death Wobble" in other online complaints/videos). This occurred on at least 8 occasions when traveling at highway speed (65mph to 70mph) after hitting a bump (ex. overpass bridge joint) or rough patch of road (ex. pothole). The steering wheel and whole front end of the vehicle wobble violently and it can only be corrected by reducing speed rapidly. This creates a safety issue as rapidly decelerating to get the vehicle under control on a highway puts my vehicle and the vehicles following me in danger. After reading other complaints, this appears to be an issue with Jeep Wrangler and Jeep Gladiator models going back several years.
Steering is very loose in the vehicle, I have experienced "death wobble" twice while driving the vehicle. It was taken in for service, and the dealership replaced the steering stabilizer as they said it had failed. Since getting the vehicle back, the issue has not been fixed, in fact...the steering is even more loose now, it feels unsafe to drive.
In early January 2024 I was driving on the interstate at the posted speed limit of 70 mph and upon hitting what I would call a moderate bump on the roadway my steering wheel felt as though it was wobbling. Later in the month while driving at the same speed of at least 70 mph I would hit a bump and experience the steering wheel wobble, only it was getting worse. The steering wheel wobble could cause a safety issue in that the driver could lose control of proper steering thereby causing a vehicle crash with injury to myself, my wife, or even others on the roadway. I took my 2020 Jeep Gladiator Overland to the nearest Jeep Dealership to me and when I made inquiry to the technician that worked on my vehicle, he stated that he had taken my Jeep on the interstate and tried to recreate the wobble issue. In his words, the steering wheel "wobbled [XXX]. The remedy for the issue according to the technician was to replace the steering stabilizer/damper, which evidently is a known issue I found out and was covered under an extended 8 year warranty due to it being a known problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Oklahoma City, OK, USA
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The contact owns a 2020 Jeep Gladiator. The contact stated while driving at approximately 60 MPH, The front end of the vehicle was wobbling violently. The contact stated that the vehicle experienced the Death Wobble. The contact stated that he decelerated below 50 MPH and the vehicle operated as needed. The contact stated that the failure had been recurring while driving above 55 MPH and when hitting a bump. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the dealer for diagnostic testing. The vehicle was taken to the dealer, where it was diagnosed that unknown tires, the socket drag link outer, the steering damper, the front bar, the power steering gear and the arm Pitman needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to respond when shifting into reverse (R). The contact stated that the vehicle made an abnormal sound shortly after driving from a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the transmission fluid was flushed; however, the failure persisted. The vehicle was towed twice due to the failure. The vehicle was not repaired. The manufacturer was not notified of the transmission failure. The failure mileage was unknown.
The contact owns a 2020 Jeep Gladiator. The contact stated that on three occasions while driving approximately 50 MPH, the vehicle drove over a patch in the roadway, and the front end began shaking uncontrollably. The vehicle was steered to the side of the road where the vehicle remained until the vehicle stopped shaking. The vehicle was taken to a dealer where it was diagnosed that the steering damper needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,500.
I recently purchased my Jeep Gladiator and the steering is extremely loose and if feels out of control while driving. I contacted my local dealership and they refused to help and told me to call Chrysler corporate. I contacted Chrysler and they rejected my claim and refused to help. The dealership told me there was [XXX] that states the steering gear box was aluminum and was recommended to be replaced with a different style. This vehicle I just purchased has not be changed and is a safety issue due to loose steering and at high speeds the vehicle feels out of control and dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My Jeep Gladiator has had the "death wobbles" three different times now. It has been "repaired" by Jeep only to have the issue return a month or two later. The 2nd repair was done more extensively than just a dampener replacement. There is a class action lawsuit on this issue. But the new repair does not solve the problem! My truck has never been modified. It is original.
While driving several warnings lights illuminate: traction control, ABS, air bad, service 4 wd, and brake. When this happens power steering is lost making it extremely hard to steer the car. The brakes are automatically engaged and occasionally the windshield wiper turns on. This causes a risk not only to myself and passengers but anyone driving near me as I can no longer steer with ease and the brakes lock up. My Gladiator has been at the Jeep dealer for 10 weeks while they try to solve the problem. They replaced the ABS module but that didn't solve the issue. I'm told that its electrical and whatever it is will harm several systems. My wife's 2018 Jeep Wrangler JL has the exact same issues. She has a very hard time controlling it due to no power steering.
The steering wanders. I constantly have to correct steering. It is a constant battle to keep it in its lane on the highway. It is very exhausting driving any distance on the highway. Luckily there has not been any crashes. Vehicle is almost 3 years old and only has 6462 miles on it because I don-??t feel safe driving it. It has been to two different dealers and they say it-??s fine.
The steering wheel begins to vibrate uncontrollably at highway speeds to the point where other drivers notice the shaking in the front end. to correct this problem i have to slow down well below highway speeds to get the steering under control. No the problem has not been reproduced by a dealer and now the vehicle is out of warranty. No indicators lights or warning signs appear when this issue arises.
There are no warning signals and its been an issue since purchase. The steering has a lot of play and the truck will pull one way or the other. This causes extreme episodes of swerving even at speeds of 30. The front and rear were replaced with initial recall or TSB.
The contact owns a 2020 Jeep Gladiator. The contact stated while driving 65 MPH, the vehicle drove over a pothole and the steering wheel started to shake violently and vehicle swayed from side to side before regaining control. There was no warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front dampers. The vehicle was repaired; however, the failure reoccurred. Upon further diagnosis, the dealer replaced the power steering gearbox. The failure reoccurred a third time, and the dealer replaced the front dampers and advised the contact that the failure had caused abnormal wear on tire tread and advised the contact that the tires be replaced. The failure reoccurred a fourth time however, the vehicle had not yet been diagnosed. The manufacturer was notified of the failure, and a case was opened, pending an inspection by a Jeep specialist. The failure mileage was 34,934. The dealership service guy stated it was considered to be a death wobble and that Jeep has known about this issue for quite some time now.
4/21. Check Engine Light Shifter locked in place. Lost Power Steering. Started out as CHECK ENGINE Light then added ABS light. I Cleared it. Week later, Friday, 4/21. Check Engine Light 4/22 - Saturday AM, Drive to Goodwill and landfill While in 18 truck line at landfill, I put in PARK, Trans locked itself in PARK. Radio and Speedo Blipped. Then Orange Check Engine light, Orange ABS light, two Orange Traction Control lights. Orange Service 4WD light. Service Shifter Message, RED Brake light n dash. There was another ABS Message, but I failed to get it. Turned off engine, I restarted and was able to get in gear, NO POWEER STEERING. Got through line. Drove home with all check lights and no power steering. Engine and Trans Temps were good, oil pressure was good, Battery showing 14.1 while driving. At home, scanned for codes. In this order U0121 U1110 U1120 U11BC U12AB P057C (Brake Pedal Sensor Circuit Low) U11BF U0001 High Speed Can Communication Bus P0000
Lost Power Steering, 5/22/2023. 4 Orange Check lights came on. 1)Tried to start the car remotely, with secondary key. No start. 2)Tried again standing next to it. No start. 3)Got in and pushed brake and started car. All the same check lights came on that did 4/19. Engine, ABS and 4WD. Maybe another Shifter warning. 4)Pulled out of driveway with ? the error lights on. Lost power steering 100 yards in the neighborhood. 5)U Turn with no PS, back to house, let it sit all day till 3PM while waiting for towing. Did not scan, Did not disconnect battery. 3PM, Came home from work, started the car with remote. Only 1 check engine light and now power steering is back. Delivered to Jeep Dealer, Hetrick Jeep Dodge, Elton, MD. by tow truck.
While going 65-70 mph my gladiator shakes violently if I hit nearly a crack in the road. My jeep is stocked. No special tires or rims. No lift kit. Today I was going 55-60 mph on the highway and I don-??t recall even hitting a bump and my car started to shake the worse it has ever shaken before. This definitely should classify as a recall and they should do something about this. This a serious safety concern. I have 36k miles on it. This issue started 16 months ago, while my vehicle had 20k miles.
The car is wandering and there is no control over the steering. It feels as if the car is all over the place meaning I have to correct the steering constantly.
Front end violently shakes between 30 and 75 mph when hitting a bump in the road and is better known as a "Death Wobble". The issue based on experts can be the steering damper, tie rods ends and/or tie rod, drag link, track bar, steering box or all of the above. The problem is that there is no factory parts to fix this issue so I've had to go to after market parts to get this resolved. First time it happed on the hwy it almost threw me off the hwy.
While I was driving on the freeway, suddenly all of my warning lights came on and my windshield wipers and the power steering went out. It was very difficult to pull over with the power steering out and stop. This is the second time this has occurred in 6 months. The first time this happened I had it towed to the dealer, they found nothing wrong but when I went to pick it up it happened again before I left the dealer. The service manager kept it and they ran more codes and thought they resolved the problem, but the same thing happened again when I went to pick it up. Finally, they gave me a loaner vehicle and after a month the Gladiator was finally fixed. The dealer said it was a defective wiring harness. Now the same problem is back. This is a serious safety issue due to the power steering going put and locking up the steering wheel. I have read many, many complaints from other Jeep Gladiator owners of the same issue.
A D V E R T I S E M E N T S
- Newport, KY, USA