10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
7,109 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Jeep Gladiator electrical problems

electrical problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2020 Jeep Gladiator:

Unsubscribe any time. We don't sell/share your email.

2020 Jeep Gladiator Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #14

Jul 282022

Gladiator

  • miles

A D V E R T I S E M E N T S

I have been having problems with my steering 17 thousand miles after I bought this 56k dollar jeep. sometimes the steering wheel locks to the left or to the right when pulling out of parking lots.than it also pulls to the left in the high way. My motor mounts also are not good any more because they make noise and my motor rocks back and forth.The shock absorbers all 4 also need replacement. This jeep is steering and handling is very unstable and I don-??t feel safe driving it. My starter needs replacement for the 3rd time. my gas consumption is 10 miles to the gallon!!!!my day running lights don-??t turn on and this issue with lights and electrical problems been with this jeep since 7k miles after I bought! If you leave this jeep on you can take the keys with you it some one can just drive off no keys necessary. my speakers are sounding scratchy for a long time and no repairs to this yet. 35k miles driven, my jeep has been at the dealership for several times getting all kinds of repairs.

- San Antonio, TX, USA

problem #13

Jul 182022

Gladiator

  • miles
I need help with the service shifter message, the truck get un drivable after this message blinks three times, is so annoying bc you loose power steering control and the truck don-??t go up to 3000 rpm, please fix these Issues

- Houston, TX, USA

problem #12

May 042022

Gladiator

  • miles
Electrical system malfunction. Gladiator is burned down completely. Copart now has it under my insurance companies instruction. Large electrical fire. I took my vehicle into the dealer because the start stop feature stopped working. I received a call at the end of the day and was notified that both my batteries where bad. They replaced both under warranty and kept it over night for testing. Received a call the fallowing late morning informing my that my vehicle was repaired and was ready to be picked up. On my way home I was stopped at a light and noticed smoke coming out around the hood. I immediately pulled over and opened the hood. The electrical wire on the passenger side below the fuse panel were burning. I tried to put it out with a towel but was burned. I called 911 but by the time the fire department came it was too late. My Gladiator was completely burned down. This incident happened in front of a school as they where letting out. A police officer was there directing student to walk around the dangerous incident. The incident was inspected by the fire department and was confirmed in a report that it started in the engine compartment. No warning lamp or messages.

- Sanger, CA, USA

problem #11

Aug 132020

Gladiator

  • miles

A D V E R T I S E M E N T S

Ever since I got this vehicle it-??s been a roller coaster. As I-??m driving the vehicle home from the dealership the vehicle displays on the screen that it-??s going to shut off. I pulled over immediately on the side of the road and the vehicle turned off while in drive at 0 MPH! I put my emergency signals on and waited 15-30 minutes before the car would let me turn it back on! I drove home and as soon as I-??m pulling into the driveway the car literally shuts off in reverse with no signs foreshadowing this! It was so embarrassing. What a birthday surprise. I had to call triple A to come tow it back to dealership. They had to change battery. Which is about 1 hour away at least depending on traffic. Picked up the vehicle sometime that week. The beginning of the next week as I-??m driving to work the vehicle displays on the dash that the engine is overheating! I notice the vehicle starting to smoke so I pulled over immediately. I missed work that day. I had to call another tow to the dealership. The manager said that the truck would be in the shop for a month at least because they have to order a new engine! They gave me a terrible rental. I got the truck back around a month later. Months go by random creaking occurs periodically. I go to the dealership and they say I need new ball joints. Item is on back order so they-??ll let me know when it arrives. Months go by start/stop system doesn-??t work anymore. I go to the dealership and they keep it for a few days and don-??t end up fixing the problem but schedule an appointment for next month. Appointment comes and they fixed start/stop system supposedly but every now and then it stops working. Months go by airbag signal turn on. I go to the dealer and they said they fixed something but needed to order a part. I am waiting on their call for that part now as well. This has truly been a crazy experience. I would never recommend anyone to go to a Fred beans dealership like I made the mistake of doing. 70k for such a failure.

- Bensalem , PA, USA

problem #10

Jan 072022

Gladiator

  • miles
I am getting a "service shifter" error and then my power steering goes out and the vehicle goes into "limp mode" This has happened at 70mph on the highway causing me to almost lose control of the vehicle around turns and slow down to an unsafe speed. I have taken it to multiple dealers that could not duplicate the issue but could see codes in the system. The vehicle is once again in the shop now and they are trying to blame everything but the Jeep itself. I know a few other Gladiator owners this has happened to.

- Ruskin, FL, USA

problem #9

Jan 052022

Gladiator

  • miles
First, my secondary battery died 1.5 yrs into ownership and completely disabled my vehicle at a stop light, which left me nearly getting slammed into multiple times from the rear at an extremely busy intersection. There was no warning that the battery was failing -?" no -??idiot light-?? -?" and a fire truck had to assist in getting me to safety. I was stranded for 3.5 hrs awaiting a tow to the dealership, who kept it for a week before it was replaced. Secondly, I have had no less than 5 terrifying -??death wobble-?? incidents to date with the truck when traveling on the freeway at high speeds of 65 - 75 mph. My truck is stock from the factory with no modifications to suspension, tires, or anything, so this should NOT be happening. I stopped by a local dealership and was told that I would need the Fox steering dampener to fix this but no one seems to be able to asses my truck to rectify and replace it without forcing me to leave it for days or even a week or more, which I cannot do since I-??m in outside sales and this is my work truck. As per your website, I have discovered an existing recall on this same issue for the 2018 - 2019 Jeep Wrangler. Apparently, Jeep has carried forward this issue to their new Gladiators. This is an VERY DANGEROUS defect. This appears to have generated 91 reports as per this article: https://pickuptrucktalk.com/2020/08/jeep-addresses-gladiator-wrangler-steering-issue/ It is also addressed in this article: https://www.motorbiscuit.com/the-2020-jeep-gladiator-has-a-major-steering-problem/ Lastly, I am on my second -??head-?? or -??stereo deck-?? and am still having multiple issues with the interface, which causes a random variety of heat/AC, lighting, stereo, phone, maps and auto start comfort settings (no heated steering or seat) and more. Local Jeep dealerships pretend to not know of any issues with a claim that there are no active recalls. I find this response appalling. I appeal to you for assistance for my safety. Thank you.

- Las Vegas, NV, USA

problem #8

Jun 012021

Gladiator

  • miles

A D V E R T I S E M E N T S

Truck had very low power from day 1. Start/stop functionality mpcb short. Engine shacking and making noises. Engine burns oil. Trucks fuel economy is worse then a v12!I was getting 14 miles per gallon. The steering sucks it tilts to the right. Truck feels very unsafe to steer. The steering radius on ir is terrible. Trucks engine temperature goes up when is idling. Starter was staying on and hard to start. Engine would stall crossing the street. Engine stalled in the highway going 65 mph.it generated 10 check engine codes.the chassis of the truck is not completely welded trough. There is gaps all over it.over all the truck flimsy and unstable. The 4x4 was making noises. My oil would get black after 3k miles of driving it.If I was to leave truck on for it to get warm or cold any body could jump in and steal it, even if I have the keys. Truck started having issues at 7 k miles Ac didn-??t blow very cold air. Hot air from outside will come in the pit. At last truck broke down it stalled in the middle of a intersection, or would not no into neutral to push it out of the road. I was trying to start it but the stater was very sluggish and after 3 times of me pushing on the start button it started smoking, when I saw this I panicked and trying to make it stop from starting but the starter kept going and going until it kept smoking after 5 minutes it stoped, I open the hood and it smelled like a electrical fire, I was going to call the fire department but it ceased smoking, so I stopped and somehow got it to a safe place. Truck didn-??t want to start ever since. I never did any upgrades so that I would not void my warranty, I always did my oil changes and did my tire rotations. Never overloaded my truck or took it off-road. I never put a big trailer on it.I always washed it and took the best care of it as possible.mind you this all happened at 34 thousand miles and I am under new car warranty, even after all this I would still buy another Jeep gladiator

- San Antonio, TX, USA

problem #7

Apr 082021

Gladiator

  • miles
In motion; check engine light, sway at disconnect, shifter, speed control, no bus, service airbag, cooling fan began racing, shifted out of drive to neutral, fuel gauge malfunction reading empty, red light over temp gauge went on, erratic steering and braking ; very unnerving, went in to be fixed and after 2 1/2 weeks I received it back last Tuesday April 27th, and yesterday May 1st check engine light came back on, this time windshield wipers turned on and can't turn off, ABS light on again.

- Plymouth, MA, USA

problem #6

Apr 042021

Gladiator

  • 14,000 miles
The vehicle radio will experience a very loud popping sound through the base radio speakers as it appears to short out while at start up or driving. This is very startling and distracting to the driver and may result in an accident. The radio also loses time often, the vehicle has been to the dealership at least 13 times for this. Jeep cares advised me to get tsb ( technician service bulletin) # 08-015-21. This update was suppose to fix " everything " this was not the case. When at start up the radio went to a black screen and locked up for nearly a week. The next week it began to work again and then while backing out of my driveway the loud pop appeared again as the radio shorted out as it has been. A video of the locked up radio and information was sent to Jeep cares who dismissed these events saying to just take it to the dealership when it occurres. This is impossible as it only last about a minute when it shorts out with the startling pop sound. Jeep has not been able to fix these base radios since 2018 and now in 2021 my Jeep Gladiator is still unchanged, the supposed tsb fix has fixed nothing. The sudden startling loud sound has jarred me enough to nearly go out of my lane while on the highway as it is comparatively loud as a rifle being fired from the speakers. Please look into this safety concern as Jeep seems to be ignoring customers concerns on this issue. Thank you for your time.

- Livingston Manor, NY, USA

problem #5

Jun 012020

Gladiator

  • miles
Steering wanders left to right start stop battery won't charge rear defroster 1/3 works

- Laporte, TX, USA

problem #4

Dec 192020

Gladiator

  • 5,200 miles

A D V E R T I S E M E N T S

The contact owns a 2020 Jeep Gladiator. The contact stated that while operating the vehicle, the speedometer displayed erroneous information indicating an inaccurate speed. While traveling approximately 65 mph, the speedometer reading was 83 mph. The cause of the failure was not yet determined. The local dealer elk groove Jeep located at 8575 laguna grove dr, elk grove, ca 95757 and the manufacturer were notified of the failure. The failure mileage was 5,200.

- West Sacremento, CA, USA

problem #3

Apr 142020

Gladiator

  • 6,000 miles
Base Jeep Gladiator radio will short out with a loud pop without warning randomly while in operation. The sound is very loud that emits from the Jeep speakers and startles you enough you could mistake it for hitting something or cause an accident. When it happened the first time I nearly went into the next lane not expecting to be blaster with sound. After the short sound the radio dies, when it comes back on it has lost all settings such as time, stations, phone pairing. This problem is widespread and largely seems to be ignored by Jeep. They replaced my radio when it shorted at the dealership once. New radio does the same exact thing, was told the firmware is most likely defective. This has been going on in the Wrangler as well since 2018.

- Livingston Manor, NY, USA

problem #2

Oct 302020

Gladiator

  • 250 miles
Since purchase this vehicle has had loose and unresponsive steering. It currently has 1600 miles and has been in the shop multiple times. I am told the steering gear needs to be replaced under a campaign however there is no decal as of yet. Jeep does not have the required parts in stock and I am being told it may be months until a repair is available for my vehicle. I also have a problem with the U connect system crashing which also controls most of the interior of the vehicle and renders most of those items like the HVAC inoperable until the system is reset. Both of these issues are constantly present. The steering issue is a nussinace below 40mph and nearly uncontrollable at highway speeds. I feel completely unsafe in the vehicle. The steering wheel sits approx 15-20 degrees to the left to go straight and you can move the wheel the same distance to the right before it reacts. To maintain a straight line you must constantly over correct the wheel.

- Hanover, PA, USA

problem #1

Nov 292019

Gladiator 6-cyl

  • 26 miles
Steering; scary to drive on hwy. Manual transmission feels like it grinds clutch related I thought that was normal cause it was brand new and not broken in. Not so problem still there. Back up camera doesn't always engage I wonder if the manual shifting has any flaws. Too much crap for such a high price. When can I return. Lmk.

- San Antonio, TX, USA

Not what you are looking for?