This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Multiple issues occuring starting (documented) at 22,719 miles (09/27/2022) - stop/start and remote start had not been functioning properly - vehicle died. Required towing to dealer. Both batteries were dead. Upon leaving dealer they had not reconnected stop/start. Fast forward to 05/04/2024 and vehicle once again unchargeable to start. Took warrantied battery back to dealer and they wanted us to tow it there to check. We spent $350.91 to replace ourselves due to a lack of confidence with Jeep. Then on 05/20/2024 took it to a 4x4 center and discovered multiple issues with vehicle from manufacturing and dealer work. To start -- 1) the rear differential pinion seal is leaking 2) the power stearing box is aluminum and showed signs of flex and contact 3) dealer installed lift was incomplete leaving the front axle off center (visually observed about a 3" offset).
Manual Transmission started slipping/malfunctioning related to overheating. Jeep dealership stated it was driver issue, and nothing else was wrong with manual trasmission. Dealer charged me $3500 to repair/replace transmission @ 35000 miles. Dealer refusedto cover repairs and repeatedly stated there was no issues with factory manual transmissions. Filed claim under Manufacturers website and nothing has been done. note: manual transmission was replaced with OEM manual transmission, and no recall work was performed. Replacement transmission is now showing signs of slippage due ti overheating.
The clutch has been under recall for over 1 year (399 days at this point) without any solution from the manufacturer. This is also the 3rd recall of the clutch assembly. When will this be fixed"???"
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving, the clutch was slipping. While shifting gears, the clutch failed to engage. The backup camera was inoperable. Additionally, while exiting the express ramp, there was a burning odor detected. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, who informed him about the fees and replacement of the defective part. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 38,000.
- Pembroke, MA, USA
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My clutch stopped working and was repaired under 19A recall. Now I am getting serv 4WD notices, my vehicle has gone limp and unknown fluid leaked the day after repaired. Vehicle has been in the shop over 5 times since clutch stopped working 26 Nov 2023. Consistently breaking down or getting service light failures.
transmission will not shift all the time and gets hung up! After following a group this seems to be a problem with the gladiator automatic transmission. It will not shift into reverse and shifts hard from 3rd to 4th. This should be a recall due to so many people having issues and the only thing to fix it is to get a new transmission.
At only 65,000 miles and hitting all of my scheduled maintenance my transmission failed while driving causing me to get stuck in 5th gear and jerking me off the road.
So I purchased this vehicle in August of 2021. 6 months after purchasing I received another recall saying this is not safe to drive. I have only a 2 seater car to try and take my family places. It-??s getting ridiculous I have paid 65000 for a car not safe to drive.
The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The contact stated while driving at various speeds, the clutch felt loose intermittently. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000. VIN tool confirms parts not available.
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at approximately 60 MPH, The front end of the vehicle was wobbling violently. The contact stated that the vehicle experienced the Death Wobble. The contact stated that he decelerated below 50 MPH and the vehicle operated as needed. The contact stated that the failure had been recurring while driving above 55 MPH and when hitting a bump. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the dealer for diagnostic testing. The vehicle was taken to the dealer, where it was diagnosed that unknown tires, the socket drag link outer, the steering damper, the front bar, the power steering gear and the arm Pitman needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to respond when shifting into reverse (R). The contact stated that the vehicle made an abnormal sound shortly after driving from a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the transmission fluid was flushed; however, the failure persisted. The vehicle was towed twice due to the failure. The vehicle was not repaired. The manufacturer was not notified of the transmission failure. The failure mileage was unknown.
I was driving on the highway going 80mph in 6th gear and my wife smelled something then the gears started grinding I put it in neutral as I was slowing down I was trying to get to the exit which was about 1/4 mile away so I put the truck in 4th and thats when the transmission exploded sending fire and transmission parts on the highway. I saw flames come out from under the vehicle and from the engine compartment, I told my wife to get out and we got everything that we could grab and within 5 minutes the Jeep was engulfed in flames
The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that the vehicle failed to shift into the intended gear. The contact stated he heard an abnormal clucking sound and smelled a burning odor throughout the vehicle. The contact veered the vehicle off the road and notified a towing company. The vehicle was towed to the residence and then towed to the dealer where it was diagnosed that pressure plate and clutch assembly had failed and needed to be replaced. The contact stated that he was then informed that the VIN was included in NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact was advised by the dealer to purchase an after-market part to repair the vehicle then seek reimbursement. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 83,000. VIN tool confirms parts not available.
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the clutch was slipping. There was no warning light illuminated. The contact previously received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, who determined that the failure was related to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 38,700. VIN tool confirms parts not available. The contact stated the clutch totally failed on 07/12/23. The contact stated there are no parts available to perform the recall.
The contact owns a 2020 Jeep Gladiator. The contact stated that on several occasions while driving at various speeds, the transmission started slipping. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was then taken to an independent mechanic who diagnosed the vehicle and determined that the clutch assembly needed to be replaced. Additionally, two transmission mount bolts were missing, and one driveshaft bolt was fractured. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 18,624.
The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Roosevelt , NY, USA