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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2022 Jeep Compass wheels / hubs problems

wheels / hubs problem

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2022 Jeep Compass Owner Comments

problem #4

Feb 122024

Compass

  • miles

A D V E R T I S E M E N T S

i brought in my car for service and clearly nothing was fixed. i have been having issues with this car for YEARS now and nothing is being repaired at the dealership. I will enclosed back up that i went there and they apparently fixed it but car is still having issues. IT IS NOT SAFE TO DRIVE.

- Staten Island , NY, USA

problem #3

Feb 102024

Compass

  • miles
Uknown

- Staten Island , NY, USA

problem #2

Nov 092023

Compass

  • miles
Good evening, My name is [XXX], I live in Boca Raton, FL, USA, and own a new car: Jeep 2022 Compass Lattitude VIN [XXX]. I report a serious safety hazard that can cause a crash injury or death that needs to be investigated and corrected. On Thursday, November 9 2023 I picked up my car from Arrigo Chrysler Jeep Autodealer located at 2250 FL-7, Margate, FL 33063 where my car was present for 13 (thirteen) days for the following service: a replacement of lost/stolen car keys. On the way from the Autodealer, my car started to push forward and back on the road when I pressed the acceleration pedal. The following signs immediately switched on: "Service Transmission", "Stop/Start System", "Tire pressure". I was able to immediately drive back to the Arrigo Chrysler Jeep Auto dealer. When I was returning an unsafe car, they reported to me: "an issue with the transmission", but have not clarified the code nor explained it to me. This accident on the road put me in fear for my life and I started to feel very anxious. I could not concentrate on the road. As of today, November, 30 my car is still present at the Arrigo Chrysler Jeep Auto dealer at 2250 FL-7, Margate, FL 33063 and I am not aware of what issue put my life and the life of my son in danger. I initiated contact with an auto dealer via email two (2) times: on November, 15 and November, 27, and have never received a response. Instead, today, November 30, 2023 at 5:43 pm I received a voicemail from Enterprise-Rent-A-Car that -??I am set up by Arrigo Auto Dealership to return a rental car" that was provided to me on November 9, 2023, at a time when I drop off broken car. An issue with a brand new car that my family is going through and that I am making payments for is not acceptable to me or to any customers in the USA. I request to investigate the serious safety hazard defect of the car Jeep Compass 2022 that put my family's life in danger. Sincerely, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Boca Raton, FL, USA

problem #1

Feb 152022

Compass

  • 200 miles
The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, he heard abnormal grinding sounds coming from the front driver's side wheel area of the vehicle. Additionally, the contact stated that the Forward Collision Avoidance Emergency Braking System and Pedestrian Emergency Braking System was independently disabled. The message "Forward Collision and Pedestrian Brakes Turned Off" was displayed. The contact stated that the Automatic Emergency Braking System would engage inadvertently while there were no vehicles or objects nearby. The contact stated that the emergency braking system engaged while he was depressing the brake pedal. The vehicle was taken to the dealer on two separate occasions and the dealer informed the contact that they could not duplicate the failure. The contact stated that the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that an unknown software needed to be updated; however, the part was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 200.

- Midland, NC, USA

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