This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle kept telling me that stop start is unavailable service stop start then there would be a battery on the left side on dashboard showing. Then it would say stop safety vehicle will shut off soon. Called both dealerships by my house to see if I can get the vehicle serviced one of the advisers told me the vehicle would not shut down that it would be okay to drive out of town. Brought my jeep into another dealership and their adviser told me the same thing. Last night 12/25 I was able to pull my car into a neighborhood before my vehicle completely shutdown I had it towed to my house.
The infotainment systems volume fades to the point where nothing can be heard. This impacts: radio, but also Android Auto/Apple Car play for audio alerts, jeep assistance and hands free call functionality. The vehicle was taken to the dealer and they confirmed Jeep knows about the issue and it will require a software update - TBD. Meanwhile, my new vehicle is useless for any kind of audio functionality. This is a distraction while driving and poses safety concerns.
Digital display in the center instrument panel can't be seen in daylight. There was not a ambient light sensor input to control the display backlighting for daylight. This missing sensor causes digital display to default to night. So you are unable to see any warnings, gas, temp, menu, cruise control, etc. This display is also tied to the 7" screen and it causes that screen to not be programmable as well. S2208000157 has no replacement part, no remedy. I am driving a unsafe, defective vehicle that can not be repaired. This is documented in the letter I was given by the Service department at Jeep in Foley AL. Jeep Service, Jeep Wave, BBB, lemon law attorneys all say this needs to be resolved by the dealership. They aren't doing anything and consumers need to be aware. I have a video of the screen but it will not upload.mov
A D V E R T I S E M E N T S
- Elk Grove Village , IL, USA