This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When stopped at a stop sign (on a slight incline, if that could be a factor), the Compass suddenly lost power. No reaction from pressing the gas pedal at all. In Drive or in Reverse. The Check Engine light came on and the temperature gauge went all the way up. Putting it in Park and restarting cleared the Check Engine light and the temperature gauge was right back to normal. Almost like nothing had happened. Thankfully it was a small intersection with no other traffic. But could this happen on the freeway?
I purchased this vehicle in July 2021. I drive it 2-3 times per week. Each week I put in between $15-$20 in gas to bring the fuel level back up to the full mark. The Jeep does not have good fuel economy. It definitely does not reach 22-25mpg. I drive it about 30minutes each way; with a few stops in between at about 40mph. Also, the Jeep makes a lot of noise to climb steep hills. The noise almost sounds like when you put the car in a lower gear and the car is trying to rev up to the next gear.
My husband and I buy two Jeep. The reason I choose mine and he choose his, was fuel economy. But the Jeep Compass is not performing at all to the standards. I did contact customer service and they were very nice setting an appointment for the Compass to have a check and see what was wrong. Please find attached the results of the check-up. As you can see in the report from the mechanics, not even the car lies in regards to this situation clearly says that only does 13.5 miles per gallon. The advertising also attached says an average of 25 mpg 22 mpg on city and 31 mpg on highway. I will understand if perhaps the car does 20 mpg in hwy and 18 mpg in the city since people have different styles of driving and that will reflect in their gasoline consumption. But this little beautiful car does not have a V8 engine to do only 13.5 and it says so on the dashboard. Placing a car in a computer system to check it is also a bit tricky because the computer will analyze if there is a bad part in the car, the computer will not be able to detect a poorly construct part that causes that huge amount of gas use per gallon.
- Hilton Head Island, SC, USA
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- Lawrenceburg, KY, USA