10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Jeep Compass miscellaneous problems

miscellaneous problem

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2020 Jeep Compass Owner Comments (Page 1 of 2)

problem #21

Jan 012024

Compass

  • miles

A D V E R T I S E M E N T S

The Screen went black and the rear view camera does not come through. The rear view visibility is limited because the screen does not work. I am unable to turn on any heated seats/ steering wheel, change temperatures, change radio stations or anything that relates to using the screen. There was no warning messages. It started by slowly losing color and one side of the screen until it went completely black. I replaced both batteries with no repair to the screen/ back up camera.

- Sparrows Point, MD, USA

problem #20

Mar 292024

Compass

  • miles
car always go to coolant temp high when driving and goes back down to middle mark, i will put antifreeze in the car and it will be okay for about two weeks and starts back up again. i always have to put antifreeze in my car and more frequent when the weather gets warmer.

- Springfield, NJ, USA

problem #19

Jan 272024

Compass

  • miles
Overheated warning light came on. Car was filled with coolant and light went off. One week later, light came on again. Brought to an independent service center who did diagnostic testing and could not find a leak or faulty parts. Appointment made with dealer. Light appeared once more, topped off coolant and light did not appear again when brought in to dealer (about a two week period). Dealer did diagnostics and said the engine was -??burned out-?? and needed to be replaced at a cost of $10,000. Faulty electrical/coolant system led to ruined engine.

- Webster, NY, USA

problem #18

Jan 242024

Compass

  • miles

A D V E R T I S E M E N T S

Uconnect display screen is glitching. Unable to see when reversing. Parkview rear back up camera is unable to display.

- Schaumburg, IL, USA

problem #17

Feb 152024

Compass

  • miles
While the vehicle is in motion and driving it will stop suddenly and report message coolant temp high. You need to put the vehicle in park and then restart the engine. There is nothing that triggers in the sense of speed as it has happened while driving and while stopped at light. The vehicle has been brought to the dealership and they don-??t know what the issue is.

- East Stroudsburg , PA, USA

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problem #16

Jan 032024

Compass

  • miles
On several occasions, when idling in traffic, the engine stalls and the parking brake engages. On another occasion when stopping at a stop sign, the parking brake engaged while vehicle engine still on and the steering wheel would not turn, nor would the gas pedal move the car in any direction. On 1/3/24, the vehicle stalled, was cranked up, and would not go faster than 5 mph. The vehicle was turned off, the engine rested for approximately 5 minutes, it cranked and was driven to a Jeep dealership that date. The safety of myself and others was put at risk when sitting in traffic and the engine stalled and parking brake engaged. There have been no warning lamps or messages to indicate any problem with the vehicle. This could have led to serious accidents. The vehicle was dropped at a Jeep dealership two weeks ago (01/03/2024) but it has not been inspected as of yet. When the vehicle parking brake engaged and vehicle would not move in any direction, the police was called to help get the vehicle started. Insurance has also been informed of the issues with the vehicle, and a case has been opened. The last occurrence happened on 1/3/24, and that is the date the vehicle was taken to a Jeep dealership and left with the service department. The issues started approximately two weeks prior, was reported to a Jeep dealership, but the closest dealership had no openings to inspect vehicle. Thus, it was taken to a Jeep dealership over an hour away.

- Thomaston, GA, USA

problem #15

Jan 102024

Compass

  • miles

A D V E R T I S E M E N T S

Dashboard illuminates-??Coolant Temp High-??. Vehicle shuts down and usually restarts itself. Was happening only when vehicle is first started & put into reverse. Has now occurred at more frequent, but random times such as when driving at approximately 45 mph as well as when slowing & making a right turn. On one occasion starter acted stuck & vehicle had to manually be shut down & restarted. No accident has occurred, but given more traffic, it-??s definitely possible. Since this only lasts a couple seconds, I-??ve got no more info to have the dealer look at it. Fluid levels are as they should be & there is no obvious pattern to when it may occur.

- Asher, OK, USA

problem #14

Nov 252023

Compass

  • miles
2020 Jeep compass shuts off randomly while driving in traffic and sometimes will not start back up after. Says the coolant temperature is too high but the temperature is fine. Car is a danger to Public safety and is one of many that is experiencing the issue.

- Merritt Island, FL, USA

problem #13

Apr 122020

Compass

  • miles
When driving my vehicle coolant temp will go up and a message appears on the dash -??coolant temp high-??. If I am going fast enough my vehicle will slightly stall go a second and then the coolant temp will return to normal and I can continue driving, however if I am going slow when this occurs, my vehicle completely stalls and when I press on the accelerator it acts as if I have no gas. I have to put my car in park, turn it off, and then turn it back on for it to drive normal again. This has happened numerous times since I have bought my vehicle brand new off the lot in 2020. I am concerned as it could cause an accident while driving for myself and others on the road. I have taken it to a handful of different dealerships and have had a couple of things replaced on it, based on guestimations as when they test my vehicle, nothing comes up as wrong or out of the ordinary on it.

- Barneveld, WI, USA

problem #12

Oct 202023

Compass

  • miles
The UConnect screen is not functioning correctly. It started as discoloration on the left 1/3 of the screen, impacting all screens including backup camera. Now 2/3 of the screen is impacted, sometimes going entirely black, sometimes moving lines, sometimes just distorted. The backup camera impact is a safety concern. The navigation is not viewable when in this state. Many of the car-??s controls are not accessible when the screen goes out completely. A simple google search of uconnect screen issues yields many results for the Jeep, Ram, Dodge vehicles - this appears to be malfunction on the manufacturer-??s end. The consumer should not be held accountable for replacing this part in order to drive safely. This is an ongoing issue.

- Old Bridge, NJ, USA

problem #11

Oct 282023

Compass

  • miles

A D V E R T I S E M E N T S

On October 28, 2023 I was making a turn at a major intersection and a coolant temperature high warning flashed on the dash display and the power to the vehicle shut down. Luckily this happened when it was not overly busy as I could have been killed by cross traffic as I was making a turn. At no time did the vehicle overheat and all that had to be done was to restart the vehicle to reset the error. If this had happened on the highway this could have caused a major accident as when the power goes out like this the steering locks.

- Grand Rapids, MI, USA

problem #10

Oct 022023

Compass

  • miles
Vehicle experience a dashboard message stating -??High Coolant Temperature-?? or -??Coolant Temperature Too High-?? followed by an immediate engine shutdown.-?? it happens while I'm driving or at a idle.

- Hanapepe, HI, USA

problem #9

Sep 192023

Compass

  • miles
When trying to start vehicle it displays a -??Service Electrical System-?? error followed by -??Coolant Temperature Too High-?? my coolant gauge sky rockets red and then returns to a very low level. The vehicle has not overheated and has been parked and cooled off completely before trying to start. It is now causing my vehicle to throw messages saying my back up light, brake light, and blinker lights are out but all lights work as they are intended.

- Deltona , FL, USA

problem #8

Sep 162023

Compass

  • miles
I was making a left turn when the temperature indicator shot up to red, it had been reading right in the middle which is normal. Then "coolant temperature high" lit up on the dashboard display. The car started to sputter (like shaking) as I was going through the intersection and I thought it was going to turn off completely. I hit the gas because there was still oncoming traffic and it seems like the car recovered. The gauge showing the temperature slowly went back to normal and the error light went away. The same situation happened about 3 months ago when my husband was driving. However, he was sitting at a light when the temperature went up and the error occurred. The car completely shut down and had to be restarted.

- Apopka, FL, USA

problem #7

Aug 252023

Compass

  • miles
I was at a stop light and car just went dead. Before going dead a warning of -??High Coolant Temperature-?? popped up and engine light came on and it went dead. Car would not start again and was towed to dealership. I-??ve seen that their are lawsuits out there on this and no fix so I am not confident in dealership finding issue

- Blaine, MN, USA

problem #6

May 152023

Compass

  • miles
The A symbol continues to appear on the dashboard which indicates a failure in the STOP/START function of the vehicle. the vehicle has under 21,000 miles on it. I just purchased the vehicle a little over 90 days ago. Returned the vehicle to the service center where vehicle was purchased, and was told that it required an out of pocket expense of over $600. The auto-light button switches back to manual on its own.

- Oswego, IL, USA

problem #5

May 072023

Compass

  • miles
Prior to this incident below I started my vehicle up and it started up fine. Suddenly I couldn-??t move my vehicle out of the parking spot. I tried to turn the vehicle off and it wouldn-??t turn off at all. So I was just sitting trying to figure out what to do. I suddenly click the stop start button without pressing the breaks and it turned my vehicle off. The next day I took my vehicle to a Jeep dealership service and they turned me away because the symbol that pop up on the dashboard during the incident was a capital letter -??A-?? with an arrow encompassing it and an exclamation mark to the right disappeared off the dashboard at the time because i restarted my Jeep. Now today as in May 7, 2023, I was leaving the mall to go home. I was stopped at a red light waiting for it to turn green. The type of road had three lanes and I was in the middle lane. When the light finally turned green I went to press on the gas and notice the car wouldn-??t move at all almost like the vehicle suddenly shut down. It showed that the vehicle was still on but it wouldn-??t move. The symbol that pop up on the dashboard was a capital letter -??A-?? with an arrow encompassing it and an exclamation mark to the right saying stop start sensor. The stop start button when not turn off the vehicle to restart it. I started freaking out because cars was on all side of me. I was scared that I was going to get hit from behind by another vehicle. I continued to try to press the button eventually my Jeep started up again and I got out of the way of the traffic. The main problem is that there is something wrong with the stop start system.

- Kalamazoo, MI, USA

problem #4

Mar 292023

Compass

  • miles
Auto start/stop kicked it at a stop sign and I could not restart the vehicle.

- Belmont, MS, USA

problem #3

Dec 012022

Compass

  • miles
Vehicle started indicating High Coolant temperature then engine would shut down. It would restart after shut off. Radio would fade in an out. While vehicle was in motion the engine should shut down and had to pull over and restart the vehicle. This happened on several occasions before the vehicle completely shut down. Towed vehicle to dealership with a repair of $700 to replace both batteries.

- Rochester, Mi, MI, USA

problem #2

Aug 302022

Compass

  • miles
8/30/2022 Started the vehicle in the drive way foot still engaged on break and the vehicle accelerated forward with my foot on break and damaged my home and vehicle. 8/28/22 Emergency Break engaged on its own and we couldn-??t move the vehicle it was turned off and restarted. 8/27/22 vehicle information screen was blank and black after starting the vehicle..this happened at least three times.

- Jackson , MS, USA

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