This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle will be shut off via auto stop start system at a traffic light, I'll let off the gas and the vehicle will sometimes take several tries to start or totally stall out and have to be manually restarted, it's dangerous.
UNKNOWN Was driving while decelerating when engine stuttered and emergency brake light came on. The car then stalled and would not restart until 3rd try. This is the second time this incident has happened.
The contact owns a 2019 Jeep Compass. The contact stated while attempting to accelerate, the vehicle was jerking while accelerating. The check engine warning light was illuminated. The contact stated that the vehicle had since failed to exceed 10 MPH while driving. The vehicle was taken to the dealer who diagnosed that there was an unknown leak within the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
Multiple incidents over the last 5-7 weeks up to and including today 11/05/2023. When walking out and starting my Compass the engine/vehicle initially would not start. When initially pressing the start button all the dashboard lights, gauges and annunciators would illuminate but I would receive a -??coolant temperature too hot-?? message on the dashboard and the car ultimately would not turnover and start but rather just shut down completely. Upon waiting a couple seconds I tried to start it again and this time it would start up just fine all normal without any messages on the dashboard. In other occurrences I-??d receive multiple dashboard messages which included the ESS system but after turning off and trying to start again my Compass would not and I-??d have to jumpstart the battery In order to successfully start the vehicle. From what I have researched and read on myjeepforums and Reddit it seems that many Compass owners going back to 2019/2020 are currently having or have gone through this same problem ultimately spending thousands upon thousands of dollars on part replacements and dealership visits only to be told that they cannot find the problem or know what may be causing the problem even though they are well aware of these issues. Some complaints have stated that this issue has happened while driving on major expressways or busy roads at random causing them to just come to a complete stop in the middle of traffic on expressways or during turns! I am taking my Compass to the dealership tomorrow morning 11/06/2023 at 7am to make them known of these issues I am having but I-??m not holding out any hope. Jeep has not issued any recalls since this problem was brought to late in 2020. I do not feel safe driving this vehicle any longer and I will not spend thousands of dollars on random part replacements when dealerships or outright telling other compass owners that they can-??t locate or college the problem. My next step after tomorrow may be to consult a lawyer.
Parked and turned off Jeep went into store and when I came out got in vehicle check engine light came on and it said high coolant temperature but it weren-??t hot. Would not start. Flashing all kinds of stuff.
- Calabash, NC, USA
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The vehicle will show that it is overheating when it is not and it will power down where you are only able to go around 50. When going over mountain passes it will do this and sometimes it will totally shut down. It will do it in town and any time it is at a traffic light. Sensors, water pump have been replaced. Antifreeze does not leak stays at the same level it is not actually overheating. When you beging to drive again at about 65 the gauge immediately goes to normal. This is a hazard
Car was at the gas pump. Filling up gas, then start the car. When car get started the engine suddenly turn off with the coolant temperature too high alert. The temperature on the dashboard is normal (middle). Engine wouldn't turn on after and the alert keeps popping up. Had to tow to the nearest jeep service
The stop/start system for saving on gas mileage has pulled the charge from the secondary stop/start battery and depleted that, in turn pulling from the car battery and depleting that and then pulling on the alternator, weakening it. The car has been stuck in "off" regarding the stop/start system. The car died in traffic today with again the battery depleted. After jumpstarting it, and turning the car off, it would not restart as the cells have been depleted. It is dangerous when you have no warning, no battery light to tell you that it needs help. I have another Jeep, a Cherokee Limited 4x4 that did the same thing and stranded me in the middle of six lanes of traffic. This is a serious Jeep problem that is going the get people killed, if it already has not. I will write a complaint about that as well.
Went out to start my jeep and it flashed coolant temperature high and would not start. Still won-??t start. Contacting dealership Monday when they open.
While driving, the Jeep Compass lurched forward several times rather than having smooth acceleration. Within 5 minutes, the vehicle was sputtering and the engine just shut down completely. the "BRAKE" light illuminated on the dashboard, but no check engine light has ever been on. I was able to restart 4 times as I was trying to get to a mechanic. The last time I restarted it was struggling to start. Mechanic has since looked at it, and there are no codes to indicate what is going on. I did notice online that there are other complaints of Jeep Compass shutting off while driving, so I wanted to file a complaint.
High temperature coolant warning message appeared while car was parked and being turned on. This was followed by engine shutdown. The car had to be towed.
Randomly -??High Coolant Temp-?? or -??Coolant Temp too high-?? appears after not driving car for 12+ hours and car won-??t start. Check engine light flashes. The Low power light comes on also. Sometimes I can turn ignition button off and right back on and it-??ll start with no issues, sometimes I have to hook jumper cables or a jump box to the car to get it to start after the messages appears. Sometimes when it starts after turning off and back on because of the message, idle surges bad and throttle pedal is not responsive. Radio screen becomes unresponsive.
I purchased my Jeep in January of 2022. It has been running fine except for the past few months. Within the past month my Jeep starting flashing a High Coolant Warning which has been followed by the car shutting off while I am driving. This has happened to me on on ramps to highways and when driving 70 on the highway. The car has immediately turned itself back on when this happens. I brought my Jeep to Allen Mello Jeep in Nashua NH. At first they couldn-??t find anything wrong but then they thought it was the water pump and Temperature Gauge. After spending $1300 with them it didn-??t fix the issue and my car shut off two days ago on 8/15 while I wasn-??t even driving for 10 minutes. Jeep doesn-??t seem to know what is going on and they can-??t seem to reproduce it. They are just guessing at a serious safety concern. This has also happened to me on the following dates 7/14/23, 7/20/23, 8/8/23
The Jeep has been in the service department since March 2023. The vehicles system malfunctions while driving and shuts down. The ability to drive to safety is not available. This has happened to me twice while driving on the hwy with my SPECIAL NEEDS daughter in the car.
I had just got back from a trip where my Jeep Compass ran perfectly fine. I had to go to work the next morning and my Jeep would not start. A warning came on that said "coolant temperature to high" and would not let me start my car. Keep in mind that the car had not even been running to have a high temperature. The engine would not turn over and the power steering locked up. This came without warning and I had no signs that something was about to happen. I have read that this has been occurring since 2021 and I wanted to add to the complaints of how dangerous this could be if my engine would have locked up and shutdown while driving on the highway like others have reported. The battery and auxiliary battery are not even two years old. This issue seems like it needs to be investigated more even though a investigation was opened up in 2022 and it is now 2023 and I have note seen anything from it.
The contact owns a 2019 Jeep Compass. The contact stated while driving 35 MPH, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with oil consumption failure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
This situation has now happened twice in the past three months. In the first incident, I was driving around midnight (had only been in the car for about twenty minutes) and my car showed an "engine overheating" warning on my dash and immediately went into limp mode for approximately 5 seconds. After those few seconds, it resumed driving normally and the warning went away. I made it about 1000 feet to the next intersection to turn off into a parking lot, and my vehicle shut itself down entirely (in the middle of the intersection). I was unable to turn on my hazard lights, dome lights, or restart my car for about 3 minutes. Both my safety and the safety of others was put at risk due to the fact that it was midnight, I had no way of showing others that my vehicle was immobile in the intersection, and could have well caused an accident. After restarting my car, I was able to move it out of the intersection and look at the coolant level. The level was at the full line and my vehicle behaved normally the rest of the way home. After this incident, I took the vehicle to an auto-shop and they diagnosed the issue as a faulty thermostat. Therefore, the entire thermostat housing was replaced and the coolant system was pressure-tested to ensure everything was properly done and working. Ultimately, though, this did not resolve the issue as this morning on my way to work (about 1 month after replacing the thermostat housing and about 10 minutes into my commute), my car again flashed an overheating warning and immediately went into limp mode - shutting itself off at the next intersection (approximately 1200 feet). This time, though, it was during everyone's morning commute and I narrowly avoided being rear-ended multiple times. I took my vehicle to the auto-shop and they have been unable to recreate the issue thus far. When they had replaced my thermostat housing originally, they were unable to see an issue with it to begin with (not staying closed or staying open).
High Coolant temperature warning came up on dashboard and engine shut off while I was driving my vehicle through an intersection. Car had plenty of coolant and other fluids, car was not overheating. About 5 minutes later the car turned back on.
Multiple times while driving, the vehicle's high coolant temperature will instantaneously spike and shut the car down while driving. The problem so far has resolved itself within a couple seconds every time but we fear what will happen when this happens on the highway. The engine temperature is never close to too hot so I believe this to be an electrical issue.
Fuel saving start/stop feature induced function. Oct 2022-- Vehicle stopped on slightly upward slope. Engine turned off automatically (start/stop). Driver removed foot from brake and placed on accelerator. Accelerator push resulted in engine stall out. Car had to be cycled through multiple shut downs and gear shifts before being able to move. This was in a neighborhood fortunately. Vehicle submitted for repair where no fault reported but a sensor was replaced. May 2023-- Same incident but in traffic. Very dangerous. Waiting to submit vehicle for repair. No confidence.
A D V E R T I S E M E N T S
- Norfolk, VA, USA