This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Jeep Compass. The contact stated that while driving at an undisclosed speed, the parking brake inadvertently engaged and the vehicle independently stopped without warning. The contact stated that the failure occurred twice. The vehicle was taken to arrigo Chrysler Dodge Jeep Ram of sawgrass (5901 madison ave, tamarac, fl 33321) however, the technician was unable to retrieve a failure code. The contact stated that the dealer informed her that she had to pay out of pocket for the repairs and that the part to repair the vehicle was on a national back order. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,000.
The contact owns a 2019 Jeep Compass. While driving 45 mph, the vehicle began to hesitate. The contact had to depress the brake pedal to the floorboard to stop the vehicle. The contact stated that the emergency brake button failed to function. The contact stated that multiple unknown warning indicators were illuminated. The vehicle was taken to posner park Chrysler Dodge Jeep Ram Fiat (located at 42650 us-27, davenport, fl 33837, (863) 438-3333) multiple times, but the failure could not be duplicated. The dealer replaced the emergency brake, but the failure continued. The manufacturer was not notified of the failure. The failure mileage was 431.
- Davenport, FL, USA
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- Pompano Beach, FL, USA