This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Jeep Compass. The contact stated that while idling at a red traffic light, the Auto START/STOP system engaged, causing the parking brake to erroneously engage. The contact released the brake pedal, and the vehicle failed to respond as needed. The contact restarted the vehicle for the vehicle to respond as needed. The Auto START/STOP warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated while at a green traffic light, the parking brake unexpectedly engaged, and the vehicle failed to move. The contact restarted the vehicle, depressed the brake pedal, and released the parking brake. The manufacturer was not contacted. The failure mileage was approximately 80,000.
The contact owns a 2019 Jeep Compass. The contact stated while driving at various speeds, the message that the electric parking brake was engaged, and to depress the brake pedal and to push the Push to Start button was displayed. The vehicle then stalled. The contact stated that upon depressing the brake pedal and pushing the Push to Start button, the vehicle responded as needed. Additionally, the contact stated that the instrument panel lights, and the instrument cluster had become inoperable while driving. The contact stated that upon turning off and restarting the vehicle, the instrument panel lights, and the instrument cluster became operable. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where the contact was informed that there was no failure was found. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.
The contact owns a 2019 Jeep Compass. The contact stated that while driving at an undisclosed speed, the parking brake inadvertently engaged and the vehicle independently stopped without warning. The contact stated that the failure occurred twice. The vehicle was taken to arrigo Chrysler Dodge Jeep Ram of sawgrass (5901 madison ave, tamarac, fl 33321) however, the technician was unable to retrieve a failure code. The contact stated that the dealer informed her that she had to pay out of pocket for the repairs and that the part to repair the vehicle was on a national back order. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,000.
The contact owns a 2019 Jeep Compass. While driving 45 mph, the vehicle began to hesitate. The contact had to depress the brake pedal to the floorboard to stop the vehicle. The contact stated that the emergency brake button failed to function. The contact stated that multiple unknown warning indicators were illuminated. The vehicle was taken to posner park Chrysler Dodge Jeep Ram Fiat (located at 42650 us-27, davenport, fl 33837, (863) 438-3333) multiple times, but the failure could not be duplicated. The dealer replaced the emergency brake, but the failure continued. The manufacturer was not notified of the failure. The failure mileage was 431.
- Davenport, FL, USA
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- Clinton Township, MI, USA