This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Jeep Compass. The contact stated while driving at various speeds over a bumpy road surface and over a pothole, the vehicle shuddered and made an abnormal clunking and rattling sound. The contact stated that the failure progressively worsened while driving. The vehicle was taken to the dealer, where it was diagnosed and determined that unknown bushings and the lower front control arm needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 11.
I took my vehicle to a dealership for diagnostic and was told the lower control arm in front is making noise. They want over $700 for labor alone. I looked up the issue online and saw a recall but my vin isn't on the list so they won't fix it. Please add my vin because the issue is apparent
Sway bar links are unsafe. Electrical system makfunctions after idling vehicle and at other random times, causing vehicle warning lights to illuminate abd vehicle won't function properly. Vehicle loses oil, 2,000 miles after each oil change a quart or more must be added then the same after each 1,000 miles after.
1. The car will stall while driving at highway speeds and/or will turn on the emergency brake after stopping due to a stop sign or traffic. Yes this is available for inspection. 2. Not as of yet, Jeep said it was a battery problem. 3. The vehicle has been inspected by Jeep. 4. There were no signs or symptoms of the problem prior to failure. It occurred from one day to another and has not stopped.
I was driving on a local street when all of a sudden I started hearing a rattling sound coming from the front of the car. Next day, I took it to a mechanic. They notified me the struts needed to be replaced. Struts replaced and fine for awhile. 2 months later im on the highway heading to work. I hear the same sound starting again. I take it back to the same mechanic. They say the sway bar link needs to be replaced. Since I was just there they would replace at no charge, but I would have to pay labor fees. I didn-??t care. Just wanted my car fixed. My car is my livelihood. I use it for work. Single working mother here.
My jeeps auto start stop has had issues since the day I got it. Ive taken it back to jeep servicing multiple times and all they do is resent the card computer. The car still moves while in park, the car shuts off while driving on the highway (55mph) it slows down, shuts off and does start for a few mins. The entire right passenger side wheel broke off the car. The car jumps forward which cause a accident back in 2018-2019 a few months right after getting the car. The car jump forward while making a turn going 10mph.
The front stabilizer bar end links had to be replaced after 25000 miles. This vehicle is about 2.5 years old. The work order says replace front sway bar links. Isn't that a bit early to be replacing links like this. The car is a daily drive and does not go off road for anything. The car was making a rattling noise when I brought it in for service.
Alignment went out on camber, no factory adjustment is available. The choice is wear tires uneven and risk a blow out or put in after market adjustments. Alignment is a normal part of the maintenance of the vehicle, not making the adjustments available is wrong and makes the vehicle unsafe to drive without greater cost to the consumer.
The vehicle will randomly shut down while driving. Interior electrical stops working first. This has happened on a highway and on a town side street. The strut and sway bar linkage have gone bad and need to be replaced.
The contact owns a 2018 Jeep Compass. The contact stated that while driving over a speed bump, the passenger's side front control arm detached. The vehicle was towed to arrigo Chrysler Dodge Jeep Ram sawgrass (5901 madison ave, tamarac, fl 33321) and the contact was informed that the control arm needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,000.
The passenger side strut has already broken, the vehicle is under 20,000 miles. Also the vehicle has already had multiple repairs under warranty for faulty backup camera and computer in the car. When operating the vehicle, even on smoothly paved roads, the strut rattled and makes noise. The car has not even had its first inspection yet and there is a possibility that it may not pass with this issue. The strut gets worse over time.
A year ago the passenger side lower control arm stabilizer link was bad and there was a recall on it so I got it replaced is fine a year later I have to have it replaced again because it's making all kinds of noise
Issue is what seems to be with the front suspension and it's alignment. I'm pretty sure there's not anything broken, in fact I'm actually baffled unless it is a possible 'camber' issue/setting. More specific: Negative camber, causing both tires to bald on the inside, evenly if that makes sense. (but I'm not going to act like I know my stuff, cause it's not my profession) see attached below...also spoke with service supervisor mentioned (over phone), he says a potential toe out, in which is also on attached sheet. If needed I could send the photos of the tires wear pattern. Car mileage (43K) vehicle does not pull, vehicle was not in motion, & we've only had the vehicle a little over a year. Read about other recalls of same make/year thus reason behind complaint. There in the attachment, looks a little over-emphasized, however, issue is this bad.
A D V E R T I S E M E N T S
- Brush, CO, USA