This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since 2023, my vehicle has had water leakage coming from the back right passenger side from the seat belt opening and right side of the back trunk. This is a major concern because my son-??s car seat is seated on the right back seat where the water leakage is coming from. I don-??t want any mold to grow under his car seat or on his car seat. Also I gave jumper cables in the back of my trunk for safety. What if they were to get soak and wet then they are not able to work. Also I put my groceries in the trunk of my car. I don-??t want them to get spoiled or become contaminated.
The contact owns a 2018 Jeep Compass. When the vehicle was started, the check engine indicator illuminated. The vehicle was taken to eastchester Chrysler Jeep Dodge Ram (718-547-5500, located at 4007 boston rd, bronx, NY 10466) where it was diagnosed that the transmission needed to be repaired. A loaner vehicle was not provided. The contact was informed to get a rental vehicle for two days and the dealer would reimburse him. The dealer was not contacted. The manufacturer was made aware of the failure and did not assist. Additionally, while the contact's daughter was at a stop light, the vehicle was rear ended by another vehicle. The air bags did not deploy. The contact's wife was seated in the front passenger seat and struck her head on the dashboard. The seat belt did not restrain her properly and she sustained a concussion. The driver sustained a back injury. The driver and passenger were taken to the emergency center for medical attention. A police report was filed. The vehicle was damaged, but was not towed. The manufacturer was made aware of the failure and sent someone to investigate. The investigator stated that the seat belt performed as expected. The vehicle was repaired. The failure mileage was approximately 19,000.
The vehicle was involved in a rear-end and front end collision, the vehicle was stationary at a red light with another vehicle in front. The vehicle behind me rear-ended the Jeep Compass at approx 50 mph pushing me into the vehicle in front of the Jeep Compass. No airbags deployed and the vehicle's seat belts failed to lock causing myself to hit the steering wheel.
Passenger backseat seatbelt buckle, inside broke apart and is unable to receive the tongue. Car was stationary. Daughter was unable to buckle herself in seat.
A D V E R T I S E M E N T S
- Midway, GA, USA