This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle dashboard lights will all start to flash, cannot accelerate car, causing me to pull over as best I can. This has happened multiple times. I was told by a mechanic that these cars are known for eating up oil at an alarming rate. The problem is temporarily fixed by adding a quart of engine oil. This occurs at least once a month and is absolutely terrifying because there is no warning. There is no 'low oil' light that comes on. I have young kids and I feel stuck with this lemon. I also hear a loud rattling coming from the front passenger side, under the hood but cannot see anything. I have already had to replace the battery and was told that due to something electrical, it caused my battery to completely die. This car is extremely unreliable and unsafe.
Turning right onto a street and my car completely shut off - I had to stop completely and cut it back on then my low oil pressure like came on. Once we got the vehicle home and checked the oil we realized it was very dangerously low and this was in between 5,000 mile oil changes... we had to add oil to get it to the mechanic shop just to get the car looked at. This has happened again since and I have taken it to the dealership
The vehicle will randomly shut down while driving. Interior electrical stops working first. This has happened on a highway and on a town side street. The strut and sway bar linkage have gone bad and need to be replaced.
Jeep has stopped cold for twice in the past week while in drive. Transmission light came on the second time. I am at 76,000 miles the transmission should not be going out yet.
- Sanford, NC, USA
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The contact owns a 2018 Jeep Compass. The contact stated while driving 35 mph, the vehicle stalled. The contact stated no warning light was illuminated. The contact stated after several minutes she was able to restart vehicle. The contact stated she had experienced the failure multiple times. The contact stated on one occasion the vehicle was not drivable. The vehicle was towed to the local dealer Suburban Chrysler Dodge Jeep Ram of garden city (283 N franklin St, hempstead, NY 11550, (516) 336-4712) however, the mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 34,000.
For months my Jeep has had issues. All the dash lights will light up warning me of issues. The Jeep has stopped dead while driving and no warning. There are times I start the Jeep an lights come so I turn it off and restart and the lights go away. Other times I will be driving and the lights come on. I have replaced both batteries, a plug under the hood, and the PCM module was repaired by a dealership. Today I was driving an all lights came on, the Jeep shut off, and it took almost 20 minutes before the Jeep would start. I had it put on a diagnostic machine today and they suggested take back to the dealership due to codes. These are the codes C2502, P2504, amd P2af5. I was told I no longer am covered under warranty however this has been ongoing and its a 2018 Jeep.
Car needed a new engine about 2 months ago for burning oil. During this time I stalled on a busy road and someone almost hit me. Last week I was in Florida and my car would not start, it then started smoking underneath and a small fire was started. The car was towed to Chrysler dealership and is currently still there with an Chrysler engineer coming to inspect what happened. I have attached a copy of the text message exchange with Chrysler dealership in Florida to describe the issue. The what sounds like an electrical fire occurred on 2/6/21. The engine was replaced about 2 months ago. This car is extremely unsafe.
The contact owns a 2018 Jeep Compass. The contact stated while her daughter was driving at various speeds, the vehicle stalled however, the vehicle restarted. The contact stated all the instrument cluster warning indicator lights were illuminated. The vehicle was taken to larry H. miller southwest Hyundai albuquerque (8800 lomas blvd ne, albuquerque, nm 87112, (505) 404-0136) to be diagnosed. The contact stated that an unknown wire needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not notified. The failure mileage was 20,000.
Vehicle consumes too much oil and will fail to have enough oil pressure and emergency parking brake will engage randomly while driving and car will stop. Oil pressure light will engage also and car can fail to start. Took to dealership to replace PCV valve since I had similar issue with my 2015 Chrysler 200 and the PCV valve was culprit. Dealership advised to reconfigure PCM and come back for oil consumption test after 1500 miles. Took back to dealership after the 1500 miles on 2-2-21and vehicle was found to be low on oil. Dealership just topped it off and said it was "okay, no further work needed at this time". this is a danger and the car is consuming too much oil. The PCV valve or engine needs to be replaced
Multiple times I would try to start the vehicle and the battery would be dead. After jumping the car off it would operate without a problem. I took the car to a repair shop and had it checked but no problems were found. On 02/01/2021 the car again would not start. I had a mechanic jump the car off and I let it idle to build up the battery. After a few minutes there was a noise and then smoke started coming out from under the hood. Then fire!
The contact owns a 2018 Jeep Compass. The contact stated while driving 30 mph, the vehicle stalled and hesitated to accelerate. The check engine and auto start/stop warning lights were illuminated. The contact coasted the vehicle to the shoulder to restart the vehicle. After restarting the vehicle, the vehicle revved up abnormally. After turning and restarting the vehicle three times, the vehicle operated as designed. The vehicle was taken to quality motors (2022 w main St, independence, ks 67301, (620)331-6090) where it was diagnosed that the cylinder compression test showed that the number 2 cylinder was faulty however, the mechanic was unable to replicate the stalling. The vehicle was not repaired. The failure recurred intermittently. The contact mentioned NHTSA campaign number: 17V670000 (engine and engine cooling) as a possible solution to the failure however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 25,000.
The contact owns a 2018 Jeep Compass. The vehicle stated that while driving at various speeds making a right or left turn, the vehicle stalls for about 10 minutes. The contact managed to coast the vehicle to the shoulder of the road applied the emergency brake turn the vehicle of and back on which the vehicle resumed back to normal. The contact stated that the failure recurred intermittently. The vehicle was taken to an unknown dealer where it was diagnosed that the sway bar, compressor oil consumption were faulty and needed to be repaired. However, the failure recurred. NHTSA campaign number: 17V670000 (engine and engine cooling) as a possible solution to the failure however the VIN was not included. No leaks present from dealer nor contact. The manufacturer was notified of the failure as a case number was provided. The failure mileage was approximately 60,000.
Merging onto the highway the car suddenly turned off and the parking brake engaged. I was able to put on hazards but my vehicle was stopped on an on ramp and wouldn't start up right away. Looking into the problem a little more after I was able to get home, this car is known to have an excessive oil consumption issue. I changed my oil myself 4 months ago and am working from home, there has been minimal driving. When I checked the oil, it barely reached the dipstick. Called the dealership and asked what Jeep is doing about this problem, the response was to bring my car in for an oil change (which it doesn't need) and to bring the car back every 500 miles for an oil consumption test. That is all Jeep is doing about this problem. There is no warning that your oil is low, your car will just turn off in the middle of driving it. Extremely terrifying.
I started my car like normal and reversed and drove forward down street. I noticed the car kept making jolting motions. I came to a stop sign and as I began to take off and was in the roadway the parking brake engaged and the brake and gas pedals locked up and the car slowly came to a stop. I put the car in park and tried to disengage the parking brake. It turned off but the brake and gas pedals were still jammed. I turned the car off and let it sit for a minute and pressed the power button to try and restart the car. It started making a noise as if the battery was dead and shut back off. I let it sit for a bit longer and tried again. This time it did the same thing but eventually turned on. I then put the car in drive and proceeded to press on the gas to see if it would move forward. It did but happened again at the next intersection I had to stop at. Every time this would occur it would nudge forward just enough for me to be in the intersection and it would take a couple tries to get the car to restart in order to move. This problem continued and finally a light popped up that said "oil pressure low" so I checked the oil and it was just about empty. I had just had the oil the oil changed a couple weeks before so the oil should not have been anywhere near empty. I replaced the oil and the problem stopped. I have been making sure to check oil daily and replace as needed but now the car is jittery at times.
Car stalled going down the freeway without warning, taken to dealership and was told low on oil, oil changed and no word of oil consumption problem, asked and got an oil consumption test at dealer to which they said 1 quart per 2000 miles is normal. Had independent oil consumption test done at masons automotive and the car is burning 1 quart of oil every 747 miles. Now a recall to reprogram the computer. The car is also on its 3rd set of batteries due to battery failure, both batteries had failed leaving us stranded as the batteries fail instantly. Drove the car and parked it, came back little later and the car won't start all warning and error lights start flashing and can't stop them, had to tow the car to the dealer
Driving at night the car stalled out with no warning light or anything just completely shut off turned it back on then did it again and again luckily I was able to get home cause I wasn't very far then the next day took it to the dealership. I was told that the car has an issue with oil consumption but I had done an oil change not even 2000 miles ago and I couldn't believe how there was no warning I was lucky it was at night and there was nobody around driving behind me and now I'm waiting 1500 miles to get it checked out again and if it does it again they said I'll get a new engine I hope this issue gets resolved can't believe the quality of these cars is so bad
Stop at a stop sign. I went to proceed and the engine turned off. Took about 2-3 mins to get it to restart. The stop/start indicator displayed for service on the screen and a yellow light with an a popped on and then went off.
A D V E R T I S E M E N T S
- Haverhill, MA, USA