This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Same incident happened two days in a row, was only driving my car for a minute when the car just shut off while driving. Luckily I was still in my neighborhood and able to pull over, except today it happened as I entered the main road. Car just shut off while driving. Both days -??low oil pressure-?? warning came on for a second and then went away. No prior oil or engine light or anything that would indicate an oil issue. Dealership found no leaks/cracks but said I have a serious oil consumption issue. Suggested I monitor and come back at 1000 miles. This is a huge safety concern and recall should be mandated for this known issue!! Car has only 53,000 miles and don-??t even know if I can keep this car. My son was in the car both times, I-??m incredibly concerned for our safety.
This 2018 Jeep Compass Latitude has gone through several repairs already; a lot of them concerning the start/stop system and the battery that powers this feature. In the past 4-5 years, it's been replaced three times. In addition, the engine had to be replaced due to high oil burn. As of recent, the vehicle has started displaying "Stop safely. Vehicle with Shut Off Soon" message; especially during highway cruising. This has posed a highly increased safety risk for my family and there seems to be no way for the dealer to address the problem because they cannot replicate it. The vehicle underwent these repairs when covered by the warranty but because of it's mileage, it is no longer eligible. We need
When stopping at a red light, the car stalls and is unable to restart for 5-10 minutes. All of the lights and emergency notifications start popping up on the screen. Stating service start/stop. This has happened multiple times in the last month in the middle of intersections.
Driving to work and felt like engine locked up. Looked at dashboard and the coolant gauge on left side suddenly spiked and said "Coolant Temperature High." Then 2-3 seconds later the coolant temp gauge went straight back to normal and engine came back on.
- Prospect, KY, USA
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Was driving home on the highway and the dash board lights all flashed red then the car would no longer accelerate and the check engine light stayed on. We had a baby in the car and had to pull over using the cars momentum to exit the highway as safely as we could in a dangerous situation. I have just had the entire long block engine replaced in January.
On April 9, 2023, May 19, 2023 June 4, 2023 and today June 7, 2023 as I was driving the car stopped without warning. In both insistence in June I was entering the highway and had to pull over. In the upper right of the dashboard where it states the operation (i.e R for for reserve, d for drive and etc) it changed from "RUN" to "On". I looked down and noticed the emergency parking brake was engaged. I looked at the dashboard and it gave instructions to push and deactivate the parking brakes. The car remained "On" however" I had to turn the car off and restart it. I have called for repair and they can not get to it until the end of June. I am VERY afraid to drive the car and do not have extra cash for a rental. This is my only vehicle and can not be off of work or do my care taking without a car. I only have 30, 000 miles on it as of last week. I have the Mopar warranty and wonder why I can't get a car that I can drive until they figure out what is wrong. It is extremely dangerous if I had gotten on the expressway. I have very concerned.
While driving the "coolant temperature high" warning message occasionally pops up and it shows that the temperature is as high as it can go on the temperature meter. It will then shut my engine down and not allow me to resume driving until I completely turn my car off and back on again. After turning it back on, my coolant temperature always reads completely normal between 190-200 degrees Fahrenheit. This problem has occurred multiple times including while I have been on the interstate, in the middle of an intersection, and in heavy traffic. My safety has been severely put at risk multiple times as my car has stopped moving while I was in the process of turning in an intersection and risked being hit from behind and from the side. I have also been in heavy interstate traffic and have been unable to pull-over before my car fully stops moving which puts me at high risk of being hit. I have taken my car to the dealership to have it looked at and they ran diagnostics which showed that there has never been an issue with my coolant system. They have since done an electrical diagnostic as well with which they could not find an issue relating to the coolant system. They replaced my auxiliary battery as they believed it was bad and could have been the cause of my electrical issues and this seemed to cause the issue to go away for a month and a half, but then it started occurring again. The issue also occurs very spontaneously and I have not noticed any signs prior to the issue occurring. Given that it could potentially be days, weeks, or a month before the issue reoccurs, the dealership has not been able to witness the error message or what happens. This issue has occurred on and off for about a year and a half but has started occurring more frequently lately with about seven occurrences in the past five months, the most recent being a significant concern for my safety with my car stopping in an intersection while turning during rush hour.
While stopped at a red light the vehicle just shut off would not start all the lights on the dash information were illuminated. After several minutes of sitting in traffic vehicle did start. Approximately 15 minutes later the same thing happened while driving in traffic.was sitting in moving traffic very dangerous.Drove directly to Jeep Dealer luckily I have a extended warranty but I had to pay a $100 deductible out of my pocket. And was told by Dealer that it is fixed a Hood sensor.
The contact owns a 2018 Jeep Compass. The contact stated that while his wife was driving at various speeds in inclement weather, the check engine warning light illuminated and the message that FWD drive was deactivated message was displayed. The was taken to a dealer where it was diagnosed that a filter canister needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure and advised the contact the whenever the check engine warning light was illuminated, the FWD feature would deactivate as a standard procedure. The failure mileage was approximately 120,000. The VIN was not available.
My name is [XXX] DL #[XXX], I live in Detroit Michigan 48219, About August 2022 I purchased a used 2018 Jeep Compass. About late November 2022 I was driving on the drive free way and the I got a quick dashboard reading High coolant Temperature and the vehicle started slowing down, I push the gas pedal and the car, accelerate it. I truly thought I did not have any radiator fluid in the radiator so I put the gas station and brought radiator fluid and put it into the vehicle. In December 2022 I was coming from basketball practice in the evening with a cold evening and I had the heat up in the ventilation of both up to high and I got to a stop sign the car * at the stop sign. From that point it had to be towed to a dealership Feldman Chevrolet in Livonia Michigan after three days in the shop I was told that there was nothing wrong but the vehicle needed a new battery. I had no issue with the vehicle [XXX] summer of 2022 since the winter of 2023 the vehicle have stopped on me three times with the same high coolant temperature too high, showing up on the dashboard engine shut down momentarily after I put my foot on the gas pedal again. It continues to drive, I notice it only happens when my heater is on and my temperature is high and my fan is hot inside the vehicle the last time wise about March 7, 2023. I am taking my vehicle to the Chrysler dealership in Lavonia in Livonia, Michigan. On Monday March 27,2023. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
While driving vehicle, warning lights came on stating "Stop Safely Vehicle will shut off soon". There was no other indication of any issue with the vehicle. The engine then shut off in the middle of the road with no power steering or any other features. Safety was put at risk not being able to control vehicle while driving in the middle of the road. Vehicle restarted 10 minutes later with no issue. Warning light issue repeated itself a week later.
The torque converter is bad and when driving on the highway it stopped my car and caused it to stop luckily I was able to get off the freeway before wreck could happen
The contact owns a 2018 Jeep Compass. The contact stated that the main control screen began to malfunction and was independently activating different apps, make phone calls, turn on the heated seats and sudden electrical failures. The contact stated that the low oil level warning light illuminated one and a half month after having an oil change performed. While driving at various speeds, the vehicle decelerated, and the vehicle stalled. The contact restarted the vehicle and the vehicle operated as needed. The failure persisted. The contact stated while idling at a red light, the vehicle failed to accelerate while depressing the accelerator pedal. The contact restarted the vehicle and the vehicle accelerated as needed. The check engine warning light was illuminated. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The mechanic was able to restart the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,000.
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- Lawrence Township, NJ, USA