This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Twice my vehicle has lost power while making a right turn. Electrical systems seize up, emergency brake engages without me setting it and unable to roll down windows.
Today while driving on the highway, my car started to jerk which then the check engine light popped up with the transmission light saying it needed to be serviced. Once that appeared in the middle of me driving on the highway my car failed to accelerate. It stalled on me in the middle of the highway where everyone is driving 65 mph and it gave me no time to move over to the side of the road. I immediately turned my emergency lights on. Once the car came to a complete stop it jerked and the power on the car went off, so it put it on emergency brakes and said to step on brake and push start. I turned the car completely off and turned it back on, so I began to drive again with caution but the check engine light was still there. I drove for a mile and the transmission light message popped up again, which then cause my vehicle to jerk and stall again in the middle of driving. It put it on emergency brake but this time I was able to move to the side of the road. I let the car cool down so I turned it completely off again. This is not the first this has happened. Its very dangerous and unacceptable. I have taken it to the dealership several times and the mechanics have no idea what it is. I need to get this fixed because its not safe for me or others driving around me. I do not feel safe in this car because random things appear and cause the car to fail while in driving. There was no message or warning about anything.
Car stalls after stopping and will not restart as if its not getting gas. The oil pressure gauge will not register. The car has also shut off while driving slowly (less than 10mph) and acts the same way.
2018 Jeep Compass stalls in the middle of busy highways. Extremely unsafe. Jeep says engine burns oil too fast. Many times there is not even a warning light. Has happened since I bought the car. Happens every 1000-2000 miles. Jeep said it's a safety feature and to just add oil. That did not fix the problem and is not a solution to this dangerous engine that many other people are experiencing. There needs to be a recall before someone gets killed.
- Glen Rock, NJ, USA
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Car struggles to start, car gas pedal acts like it revs forward as if im pushing the gas, car has gone through 2 batteirs and does not turn on. It is currently in the shop this has happened plenty of times. Back up camera sometimes does not turn on, and automatic stop shuts down.
The contact owns a 2018 Jeep Compass. The contact stated while driving 25 mph and approaching a traffic light, the vehicle stalled without warning. The contact restarted the vehicle however, the failure persisted. The vehicle was taken to an independent mechanic and the contact was informed that there was no oil in the engine. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of failure. The failure mileage was approximately 120,000.
My vehicle sounds like it's down shifting when driving between 40 & 50 miles and it has cut off on me several times when tuning the corners and something always sounds like it's rattling. I've taken it several times to the dealership and because no codes pop up they want to charge me to inspect it. I've complained about these issues since I've purchased it. There have been times when all of my functions light up or it tells me my key is not in the vehicle when it's in plain site. This happens when I'm driving on the street or freeway.
The contact owns a 2018 Jeep Compass. The contact stated that the computer independently turned off and reset itself. The gear shifter became inoperable. The contact stated that the vehicle shutoff while driving with an unknown warning light illuminated. The vehicle was taken to jason lewis Chrysler Dodge Jeep Ram located at 120 auto ln, sparta, tn 38583 however, the technician was unable to duplicate the failures. The vehicle was taken to East Tennessee Dodge Chrysler Jeep Ram located at 2774 N. main St, crossville, tn 38555, where it was stated that there were many unspecified failures with the vehicle. The technician stated that the vehicle needed to be kept for over a month for comprehensive diagnostic tests. The manufacturer was made aware of the failure and suggested that the contact leave the vehicle with the dealer and request a loaner vehicle. The vehicle was not repaired. The failure mileage was approximately 17,000.
Vehicle has randomly shuts down while driving street or highway. Service transmission light comes on while driving and car decelerates which is extremely dangerous at highway speeds. Back up camera instrument panel intermittently does not work. I am sure there is more but at this time this is all I can think about as my daughter, son-in-law and grandbabies are stuck on the side of the road 250 miles from home. Most recent occurrence today with transmission light.
I bought a 2018 Jeep Compass in 2019 it had about 10 thousand miles on it. 4 months later I'm heading to work and car stalls out. I started back up and made it to my local garage they checked the oil and there was not a drop of oil in it. They said it was there fault they never put oil in when I purchased. 4 months later completely out of oil again. And here we are today 2 months after the last service call my is going threw almost an entire tank of oil every 2 months. And my local dealership where I purchased the car keeps making me do oil consumption test...and my car has completely ran out of oil 3 times and I have had 2000 miles more to go before I needed an oil change. I actually run out of oil in my way before I need an oil change. I have complained to the Jeep corporation several times in the last year and they will do nothing to fix.
Stop/start not available, backup camera goes out or does not work, engine is super hot high heat, check transmission ligh, check engine light, amber stop start light, putting in reverse and car will die out or hesitate, only 14,000 miles 2 years old all these symptons came on this week. Truly frustrating 2 year old car and its rediculous how bad this is. I will never buy this Compass or Jeep again.
Car will intermittently cut off while driving causing you to have to put in park, turn off and then restart car. This has happened on more than one occasion. Today 8.12 I was making a left hand turn and in the midst of the turn the car cut off which automaticlly engaged the parking break. I had to disengage the break, push car to medium to avoid oncoming traffic, put in park and cycle the car off. I was able to immediately restart the car but the entire process takes a few minutes.
The engine burns an excessive amount of oil and then stalls while running - this is a huge safety issue. The first time this happened no oil light came on and it only flashed a few times on the second instance. Only 43000 miles on the engine an still under warranty but Jeep is refusing to address this issue. Only 3000 miles since last oil change and had to bring to dealership because of stalling and was told it needed oil (3+ quarts). This is a know issue to Jeep and they are putting people's lives at risk. Jeep is claiming that this is normal. They refuse to address because the issue is big and they refuse to pay to fix this. This happened to my daughter several times when driving. The dealer said it is a know issue and Jeep is saying not covered under warranty. They charged us $185 today and said we need to check oil at ever fill up.
Was driving on the highway 65 miles an hour car completely shut down emergency brake was engaged. Message popped up on dash stated to shift car in to park and restart. I went from 65 miles an hour to the side of the road in the matter of seconds a semi almost crashing into me. Pulled over restarted the car, started driving to the dealership when it happened to me again on the way. Left car at dealership was told the next day I needed to purchase an oil change. Dealership said there was no oil on the dipstick and no other problems were found. I am 1000 miles away from an oil change. The dealership said that these cars consume oil excessive amounts that means 5 quarts of oil has been consumed in between my oil changes. I do not trust driving this car myself or with my family. I had no indication or warning that oil levels were even low. Want me to get an oil change and do a 500 mile check for 3000 miles I do not trust driving this car for even 5 miles. Jeep nor dealership will not do anything else until he consumption test is complete. I have also read other complaints stating they are getting replacement engines put in and they are the same engines with no problems fixed.
The contact owns a 2018 Jeep Compass. The contact stated while on a hill with the engine idling on several occasions, the vehicle auto shut-off feature engaged and the vehicle shutdown however restarted after several minutes. The contact stated the vehicle consumed an excessive amount of oil. There were no warning lights illuminated. The vehicle was taken several times to hillview motors (5309 us-30 E, greensburg, pa 15601, (724) 858-4809) where a oil consumption test was performed and the contact was informed the vehicle performed as designed. Additionally, oil was added to vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was contacted however no further assistance was provided. The failure mileage was 6,000.
I started the car and everything would turn on except the engine (vehicle stationary). Sometimes the back up camera is black and won't turn on when reversing (vehicle moving). The engine light randomly turns on when there's nothing wrong with the Jeep (programming/electrical issue"?") & a bunch of other lights, but then the next day it'll be gone; or it'll be gone after I turn the vehicle on & off multiple times (this happens when vehicle is moving on highway). All 3 of these incidents have happened several times & I feel very unsafe driving myself & my family in this vehicle, because of it.
A D V E R T I S E M E N T S
- Grand Prairie, TX, USA