This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I started my car like normal and reversed and drove forward down street. I noticed the car kept making jolting motions. I came to a stop sign and as I began to take off and was in the roadway the parking brake engaged and the brake and gas pedals locked up and the car slowly came to a stop. I put the car in park and tried to disengage the parking brake. It turned off but the brake and gas pedals were still jammed. I turned the car off and let it sit for a minute and pressed the power button to try and restart the car. It started making a noise as if the battery was dead and shut back off. I let it sit for a bit longer and tried again. This time it did the same thing but eventually turned on. I then put the car in drive and proceeded to press on the gas to see if it would move forward. It did but happened again at the next intersection I had to stop at. Every time this would occur it would nudge forward just enough for me to be in the intersection and it would take a couple tries to get the car to restart in order to move. This problem continued and finally a light popped up that said "oil pressure low" so I checked the oil and it was just about empty. I had just had the oil the oil changed a couple weeks before so the oil should not have been anywhere near empty. I replaced the oil and the problem stopped. I have been making sure to check oil daily and replace as needed but now the car is jittery at times.
The contact owns a 2018 Jeep Compass. The contact stated that on multiple occasions, the battery power failed and the vehicle could not be started. The cause of the failure was not determined. The local dealer englewood Chrysler Jeep located at 100 sylvan ave, englewood cliffs, NJ 07632 and the manufacturer were notified of the failure however, no assistance was offered. The failure mileage was 28,000.
Car stalled going down the freeway without warning, taken to dealership and was told low on oil, oil changed and no word of oil consumption problem, asked and got an oil consumption test at dealer to which they said 1 quart per 2000 miles is normal. Had independent oil consumption test done at masons automotive and the car is burning 1 quart of oil every 747 miles. Now a recall to reprogram the computer. The car is also on its 3rd set of batteries due to battery failure, both batteries had failed leaving us stranded as the batteries fail instantly. Drove the car and parked it, came back little later and the car won't start all warning and error lights start flashing and can't stop them, had to tow the car to the dealer
My 2018 Jeep Compass has had both key fobs die within 2 years of purchase of the vehicle. The most concerning thing is that my vehicle will start and I can drive and then my car will say 'key fob not detected' and I can no longer drive my vehicle. This is a great feature if someone where trying to drive away with my car, however I am driving my car and I have they keys inside. This happens more frequently in the winter months than the summer. It appears as though the winter cold causes the battery of the key fob to drain or not work properly. My car will not start or unlock, then once I am able to unlock the vehicle it has a difficult time detecting the key fob (even when following instruction manual shot a dead fob). The vehicle will eventually detect the fob and start. Then on my drive the key fob needs to be on the dash next to the start engine button so I can drive and even then it can result in not being detected and stalling the vehicle. I find this a very concerning issue.
At random once the vehicle is cranked the odometer will begin blinking and not stop until turned off. Our car has been reset twice and it is only temporary. Was told that it was a motherboard that was 800$ to replace but if clearing it works they would clear it until it became an issue. Well to me its an issue on a two year old car that the motherboard to the car isn't working properly.
- Cary, NC, USA
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Stop at a stop sign. I went to proceed and the engine turned off. Took about 2-3 mins to get it to restart. The stop/start indicator displayed for service on the screen and a yellow light with an a popped on and then went off.
Auxiliary battery in this causing major other issues within the car. Causing power to transmission to be delay and resulting in both your check engine and check transmission lights to be activated.
While driving at approx 30mph the vehicle stalls and message center reads "to shift, vehicle must be stopped" then states "shift to P then desired gear. The restart is rough. Vehicle is 2.5yrs old with 45.5K miles.
'18 Jeep Compass- in repair shop 19 times for 55 individual repairs (several reoccurring) with only 14 completed repairs. Had loaner 119 days in 2yr- 15 attempts to repair transmission (differential) noise 6 attempts to repair stop/start warning and function 5 attempts to repair A/C 5 attempts to repair microphone (not resolved) 2 attempts to repair remote start issues 2 damages caused by shop 35 electrical repair requests 25 transmission/mechanical repair requested. I'm not able to upload my excel summary nor the service and loaner documents due to the upload limitations, please reach out and I can send a different way.
After coming to a complete stop at a stop sign, I started to turn left and my emergency break engaged, car stalled, would not start, advisers me to put in park and hit start/stop button. I did so and then the brake pedal had pressure beneath it where I could not brake and began to roll back nearly hitting car behind me. For 5-10 minutes car was stalled in the middle of the roa. Turned car completely off and engine light and red lighting lights came on. After my toole attempts to restart car and disengage emergency brake, car started and could drive myself back home. I'm hesistant to even take the car in, because I've read of multiple reports of this occurring to other drivers while at highway speeds. I don't feel safe with the car locking up and failing to where I can even brake or pull to the side of the road.
My vehicle will not start on the first try have to try about 7 times. The radio has stopped working, and I keep getting random error messages popping up on my screen.
The U connect display panel >gps/ radio etc. Shuts down by itself while I'm driving the vehicle( in motion),the screen goes black for no apparent reason, then restarts itself, also while I'm driving at about 35-40 mph the engine or motor ( not sure) makes a loud sound like its down shifting on its own, almost like engine braking?
While in motion the electric emergency brake will ingage on its on cause the car to suddenly slow down and stop, very dangerous especially of in traffic. Another issue while in motion at random times the ' engine' or transmission'" feels like it slips" and makes it hard for the car to accelerate engine light turns on and says service engine. I have to pull over and stop the car restart so the transmission doesn't heat
2018 Jeep Compass with around 40,000 miles will shut off at highway speeds, normal driving speeds 30-70 mph, leaving the power steering, electrical, and engine disabled until the car is parked, power is off for a few minutes then the car will turn back on. This has happened about a dozen times to this vehicle in the last few weeks.
I took in my vehicle about a month ago to get a fix on a service engine light issue. It seemed to be a problem when I had my ac on and the transmission light and service engine light would turn on. I wouldn't be able to accelerate and it would make a jerking movement when I put my car into drive. I took my vehicle in about a month ago and they said that the problem had been fixed. Well today I get in my car to drive on the highway in the dmv and as I'm leaving the street I live on my car stops with no warning. I let it rest for a few minutes and then turn it on again; it hesitates to turn on making a weird sound then turns on about 10 seconds later. I put it in drive and it starts to drive but then jerks and completely stops. I bought this car in the beginning of the year and if I knew I would have all these issues with it and be fearful that I could've gotten into a crash or worse on the highway- I would not have bought it!
Twice my vehicle has lost power while making a right turn. Electrical systems seize up, emergency brake engages without me setting it and unable to roll down windows.
Without any warnings, I was getting ready to leave for the day and my car would not start. The car attempts to turn on but it won't turn over. I thought it was the battery but it's not. My car was parked when this event occurred,
While driving, entertainment display cuts out without any input by user. Usually ends up coming back on minutes later. While vehicle is off and stationary, car does not register lock button being pressed on inside of the vehicle or from the key fob. If it does, there is always one door that stays unlocked.
The contact owns a 2018 Jeep Compass. The contact stated while driving at various speeds, the battery drained, the tires locked up, the vehicle loss motive power and stalled. The battery warning light was illuminated. The vehicle was towed to rockwall Chrysler Dodge Jeep Ram (970 E interstate 30, rockwall, tx 75087, (469) 698-2100) and diagnosed that the battery needed to be replaced. The vehicle was repaired however, the failure recurred. The local dealer was unable to identify the failure. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 50,000.
A D V E R T I S E M E N T S
- Collinsville, OK, USA