This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
3 years ago the first problem started. If my car was idle for more than 15 minutes the SERVICE TRANSMISSION & CHECK ENGINE lights would turn on. I made an appointment at Jeep but could not be helped because the light turned off the next day. I was advised this would not be covered because I had 32,000 miles on the car. Last month as I was driving on the. Freeway my SERVICE TRANSMISSION & CHECK ENGINE lights turned own. The car slowed down. I pulled off the freeway and turned the car off. After 20 minutes i turned it back on and the TRANSMISSION light turned off and only the CHECK ENGINE stayed on. This has now happened twice. I took my car to a transmission shop and was advised to contact the manufacturer as this is a factory issue. Code P1dd2.
Seat heat turns on and off randomly by itself. Screen does not always work. Transmission jumped, service transmission came on. Took to dealer. They said updates to the computer system needed done and charged me $450 saying they were not covered by the warranty I bought from Mopar. If updates are required to keep you and your passengers safe how are they not free of charge and charge you almost $500 for these updates? Had I been on the interstate and not a side road my son and I could have been badly injured due to this problem. I will never purchase another car -??American Made-?? again.
I will be driving at any speed and the engine will lose power and stall. Very similar conditions as the U87 recall. I have had my vehicle at the Jeep dealership multiple times and still have yet to fix the issue. When the vehicle loses power and stalls I pull over however sitting on the side of any road is dangerous, that if I can get the compass over to the side of the road.
Random shiggling when driving between 20 ad 35mph specifically goin up slight inclines or hills, hardshifting randomly some times light some no noise times catches u off guard and makes metal noise, power dips only to 12v wall and cigarette plug stops charging what ever is plugged into it or restarts the item when engin starts back up at a stop sign or stop light with autostart stop activated,
I purchased the vehicle on [XXX] from Mall Chevy in Cherry Hill NJ. From the first day, i was getting an intermittent A! warning for the vehicle start/stop function. The vehicle would feel like it is trying to turn off when not active. Finally on [XXX], it stayed on. The entire time i have been trying to get the dealership to fix it, they refused to look at it. The transmission keeps slipping, jerking forward and back, wants to take off at a stop. They refuse to acknowledge. I finally took it to Performance Dodge in Woodbury NJ, they determined it was a defective IBS( Intelligent battery sensor). Then a BCM issue was determined and 2 wires had insulation exposed, an OHMED was needed as well as HVAC and DTCM updates. It still needs ABS and TCM module work. The vehicle still feels like it wants to shut off, jerks while accelerating and makes a banging sound INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
With absolutely zero prior indication of a problem, the car became completely immobilized in drive while attempting to turn after being stopped at a traffic light on a busy four lane road. Every imaginable code was cycling through on the dash and all warning code lights came on. I was unable to shift the car into any gear. Meaning, I could not shift into neutral to push the car safely out of the way of traffic. Additionally the car could not be turned off. I could not roll down the windows and the touchscreen was inoperable. After approximately 6-8 minutes I was able to shift into neutral to push the car to a safer area. The same immobilization issue happened 3 days later after the battery and alternator were replaced. This time, I put the car in reverse and it became immobilized in exactly the same way. The car turned itself off after approximately 10 minutes and was towed to the dealership where it has been for 30 days. The dealership scanned the codes on the car and the result was 300+ error codes. The dealer cannot diagnose the problem but they have been able to replicate the issue. The car is well maintained and there were no warning messages or other symptoms of any problem prior to the first incident January 27, 2024. The car remains at the dealer and it is available for inspection.
Car has been stopping while driving on major roadways. Requires a restart in the middle of a highway and does not even make it to the roadside to restart. Upon bringing it in to be checked, it had 0 but no reported leak and oil light did not turn on. Purchased used just 2 months ago and only drove 6K miles. Was told to change oil every 5K miles becuase this model consumes excessive oil. I searched and found this is a known issue however my VIN # does not show a recall.
The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power from the transmission. The contact stated that the vehicle was coasted to a safe location. The vehicle was turned off and restarted and operated as intended. The vehicle was driven to the destination. The contact also stated that the process was repeated three times, going to work and three times while returning from work. The contact connected the vehicle to a diagnostic machine and received a code that Torque request denied. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.
SUV has died several times for no reason. Taken to dealership several times. They laugh and say it-??s normal for this compass. Engine oil is constantly low and they say that it-??s common for oil to just disappear on these suvs. Nothing can be recreated at the dealership each time. I-??ve been driving down the road with two kids in the car and traffic behind me and the car just dies and doesn-??t want to restart. This morning my heater stopped working. No lights came on. No sensors went off. Car was out of coolant and not one single low sensor light came on. Oil has to be added in between each 3000 mile oil change. Seat has broken twice. No sensors for oil low. No sensors for coolant. Nothing to let you know your engine is 3.5 quarts low of oil before the 3000 mile oil change is due. It-??s bad when the dealership knows all of this and it-??s considered normal to spend $28000 on a vehicle which has all these issues! Now there is a popping noise when you turn the wheels and i see the lower control arms are on recall but not for mine. Engine oil issue is on recall but not for mine. Is it going to take someone getting killed when their car stalls out before anything is done? I-??ve also had to replace the batteries already last year and now my auto start stop system has quit working again. Last time this happened it was the battery. So I-??m going to have to replace it again. Worst vehicle I-??ve ever had.
The contact owns a 2018 Jeep Compass. The contact stated that after coming to a complete stop, the vehicle stalled while making a left turn while depressing the accelerator pedal. The contact stated that several unknown warning lights illuminated after the failure. Due to the failure, the vehicle was towed to the residence. The next day, the contact restarted the vehicle; however, the vehicle failed to restart while parked at a gas station. The dealer was not notified of the failure. An email was sent to the manufacturer about the failure. The vehicle was not repaired. The failure mileage was approximately 85,000.
Car is intermittently stalling, power steering intermittently failing and all service lights come on at one time, took to a non Jeep dealership they diagnosed as a TIPM failure and told me to take it to a Jeep dealership, took to two Jeep dealerships and they said since the issue wasn-??t happening while the vehicle is in their care there-??s nothing they can do about it.
Received notice for excessive oil consumption recall. Took to dealer to fix recalls. Realized nothing is noted of Jeep excessive oil consumption. Constant oil changes and adding oil. Just got another oil change, all filters changed, drove a couple hundred miles. Oil is low. Car has stalled on me in intersection with my baby in backseat. Had to get pushed to side of road. Engine feels shakey/vibrates randomly but often since I purchased brand new. Engine and fan EXCESSIVELY LOUD with no AC and sometimes in am when just started. No weather conditions to affect that. Check engine would be on then turn off. Auto shop would check it and say everything is good. But it-??s clearly not and I-??ve been dealing with these issues since I purchased. I shouldn-??t stress on my vehicle because I don-??t feel safe with my baby. Traveling shouldn-??t drain oil. Thank you for your help.
The contact owned a 2018 Jeep Compass. The contact stated that while driving at 65 MPH, the steering wheel column became inoperable; however, there were no warning lights illuminated on the control panel. The vehicle was inoperable, swerved off the road, and caused an accident. The vehicle was towed to a tow yard where it was declared a total loss by the insurance adjuster. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.
Latest incident (7/21/23) resulted in check engine light code: P1DD2 - -??Torque Request Signal from TCM denied-??. Check engine light came on - Jeep felt like it was going to stall. For several months now, I-??ve had intermittent issues with the Jeep -??shifting-?? on its own while driving without me touching the shifter. I then get an alert that I can-??t change gears while driving & I have to pull over to try to resolve the issue. This has happened to me several times but when I-??ve reported it, the mechanic / Jeep dealer couldn-??t make the issue happen again. In addition, since owning this Jeep, the most I can drive is 3000 miles before needing an oil change. My oil is being -??burned through-??. Most recently I didn-??t even make it 1000 miles after an oil change without losing atleast 2-3 quarts of oil. Not sure why this is happening as I should be able to go between 5k-6k miles between oil changes.
While at a stop light, my vehicle moved into "stop" mode and as the light turned green and I attempted to resume driving the vehicle attempted to go back into "start" mode and shut down completely. I could not press down fully on the break nor turn on my hazards. THe dashboard flickered, but never shut off. Given that this happened at a busy intersection, it was quite dangerous and I was fearful that I would get hurt.
While driving the "coolant temperature high" warning message occasionally pops up and it shows that the temperature is as high as it can go on the temperature meter. It will then shut my engine down and not allow me to resume driving until I completely turn my car off and back on again. After turning it back on, my coolant temperature always reads completely normal between 190-200 degrees Fahrenheit. This problem has occurred multiple times including while I have been on the interstate, in the middle of an intersection, and in heavy traffic. My safety has been severely put at risk multiple times as my car has stopped moving while I was in the process of turning in an intersection and risked being hit from behind and from the side. I have also been in heavy interstate traffic and have been unable to pull-over before my car fully stops moving which puts me at high risk of being hit. I have taken my car to the dealership to have it looked at and they ran diagnostics which showed that there has never been an issue with my coolant system. They have since done an electrical diagnostic as well with which they could not find an issue relating to the coolant system. They replaced my auxiliary battery as they believed it was bad and could have been the cause of my electrical issues and this seemed to cause the issue to go away for a month and a half, but then it started occurring again. The issue also occurs very spontaneously and I have not noticed any signs prior to the issue occurring. Given that it could potentially be days, weeks, or a month before the issue reoccurs, the dealership has not been able to witness the error message or what happens. This issue has occurred on and off for about a year and a half but has started occurring more frequently lately with about seven occurrences in the past five months, the most recent being a significant concern for my safety with my car stopping in an intersection while turning during rush hour.
The torque converter is bad and when driving on the highway it stopped my car and caused it to stop luckily I was able to get off the freeway before wreck could happen
On 2/6 I was driving down the road and my coolant tempature went from the middle all the way to high. My car turned off and locked up and then turned back on. This happened again on 2-9 and 2-13. The dealership said the electric, wires, coolant sensor, and coolant system were fine. There were no air bubbles, leaks or gas seeping into the coolant system.
A D V E R T I S E M E N T S
- Ceres, CA, USA