This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hand brake, part # 6mf41lxh-aa, switch br 08058060, due to vehicle design and being acceptable to underneath rain water, puddles, slusshes, but no high waters or floods, when engaged in park will not disengage, and not movable, and must be transported to be factory or dealer repaired/ replaceed at a high owner expense plus the inconvience of not having use of the Jeep.
I started my car like normal and reversed and drove forward down street. I noticed the car kept making jolting motions. I came to a stop sign and as I began to take off and was in the roadway the parking brake engaged and the brake and gas pedals locked up and the car slowly came to a stop. I put the car in park and tried to disengage the parking brake. It turned off but the brake and gas pedals were still jammed. I turned the car off and let it sit for a minute and pressed the power button to try and restart the car. It started making a noise as if the battery was dead and shut back off. I let it sit for a bit longer and tried again. This time it did the same thing but eventually turned on. I then put the car in drive and proceeded to press on the gas to see if it would move forward. It did but happened again at the next intersection I had to stop at. Every time this would occur it would nudge forward just enough for me to be in the intersection and it would take a couple tries to get the car to restart in order to move. This problem continued and finally a light popped up that said "oil pressure low" so I checked the oil and it was just about empty. I had just had the oil the oil changed a couple weeks before so the oil should not have been anywhere near empty. I replaced the oil and the problem stopped. I have been making sure to check oil daily and replace as needed but now the car is jittery at times.
Making a left turn to enter expressway my vehicle parking brake came on by itself stalled vehicle was able to finish the turn and pulled off to side of road. Week later today pulled up to red light parking brake came on vehicle stalled took a while to restart. I am fearful of getting into an accident. Taking to dealership on Tuesday Dec.15 2020.
I was stopped at a red light, lght turned green and went to press the gas to go thru the light but car stalled and brake light came on. Car behind me almost ran into me and had to swerve to miss me. I had to turn the entire car off at the light, push the emergency brake system a few times until tge light went off before I could proceed through the light. This happened 6-7 additional times before I took it back to the dealership. The dealorship serviced the car 1 week prior and said noting was found on the diagnostic test. Car has stopped, just quit while driving and braking system light comes on. It happens when parked and at a red light or trying to move forward or while driving. Very scary.
After coming to a complete stop at a stop sign, I started to turn left and my emergency break engaged, car stalled, would not start, advisers me to put in park and hit start/stop button. I did so and then the brake pedal had pressure beneath it where I could not brake and began to roll back nearly hitting car behind me. For 5-10 minutes car was stalled in the middle of the roa. Turned car completely off and engine light and red lighting lights came on. After my toole attempts to restart car and disengage emergency brake, car started and could drive myself back home. I'm hesistant to even take the car in, because I've read of multiple reports of this occurring to other drivers while at highway speeds. I don't feel safe with the car locking up and failing to where I can even brake or pull to the side of the road.
- Kc, KS, USA
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The Jeep sat for four to five weeks during the covid-19 shut down. In April we started to drive the vehicle with only 10,870 miles on it and discovered serious pulsating when braking in the steering wheel and dangerous vibration in the braking altogether. Livonia Chrysler Jeep service person drove the Jeep and determined warped rotors.would not repair under warranty. Car sits month after month unable to drive while paying lease payments on the car.took the car to snethcamp today 10-12-20 for an appointment set up by kris in Jeep customer care. Dealership will not look at the Jeep unless I agree to a $65 inspection fee. I refuse to pay anything for a defective lease vehicle repair. The Jeep is still at the dealership and so far no resolution through customer care at fca has occurred. No issues with the brakes occurred before the vehicle sat for approx. 4 weeks. Why in the world would warped rotors due to non use of the vehicle be the responsibility of the person leasing the vehicle with only 10,870 mile on it?so far I have made 7 payments and insurance costs per month on a vehicle for 7 months that cannot be driven due to inferior manufacturer parts. Help!!!!
When driving 30 mph my E-brake engaged by itself causing brake to lock up and Jeep to turn off. Jeep mechanic cannot find code or anything wrong with it!
When driving down the road if I make a complete stop the autostp engages will not disengage until Jeep is in park and turned off and on. The emergency brake will also randomly engage. Cause me not to be able to move. Also have had times were the brake pedal is stiff and cant start the Jeep.
Since a month after I bought the vehicle I been back to the dealer fixing vehicle in everything. Car has been through new engine new radio new 4 set of tires new steering rack new brakes new rotors new lug nuts etc I have all my paperwork
Starting about 4-5 months ago, when coming to a stop or taking off from a stop (could be a light or stop sign) the parking brake would activate on its own, making the car stall. Sometimes I can make it to the side of the road other times it stops in the middle of the road. This would occur about once a month ranging from 5mph to 15mph. Started at about 34K miles. Takes about 5-10 minutes to get parking brake to go off and get the car running again. Now just over 50K miles it has occurred 3 times in the past week. First time was turning left at a major intersection, parking brake activated mid turn and the car stalled, luckily was able to roll to the other side and made it to the shoulder. Then it happened the next day coming up to a major intersection as I was slowing down to come to a stop. Parking brake activated, car stalled, got a transmission warning then a check engine light. I was stalled at the light for approx. 5 minutes before getting the parking brake to turn off and the car to start. Immediately called the dealer (crestview fl doge Jeep Ram) and was advised to bring it in. Dropped the car off that evening. Was advised the next day my oil level was low and this caused everything to happen, but they couldn't duplicate the parking brake activating on its own. Advised to bring back if it happens again. Occurred again driving down a side road at about 20mph 3 days after being at the dealership. Car is set to go back to the dealership tomorrow. Have also filed a complaint with Jeep, currently waiting for a response. I'm scared for my family/myself/others are going to be seriously injured when this occurs at a higher rate of speed. This is my daily driving vehicle and I drive about 30 miles one way to work on major highways.
1) the Jeep Compass was traveling in motion on a farm to market road and stalled. It completely shut down. No steering, no braking. Complete failure. No way to signal or let others traveling down the same highway that the vehicle was stalled. 2) the hood has popped open while traveling down a major highway. 3) all the alarms in the vehicle have gone off while traveling down the road. 4) the low oil pressure light and alarm has gone off while traveling down the road. 5) settings, such as park brake and radio, have changed indiscriminately. * far, the most serious and dangerous problem is the vehicle stalling when in motion. Then, it was hard to restart, in the middle of the road!!**
I have had the car a year and the emergency brake randomly comes on by itself without having to push the emergency brake button. It usually happens when in reverse or just cranking the vehicle. Also tonight my radio and usb port completely turned off like I had turned my car off, while I was going down the road at 70 mph. Then it turned back on by itself like I had just turned my car on, I was still driving down the road.
My hill brake activates while I'm in traffic, making U-turns, and driving. I took it to the dealership in January and they couldn't replicate the problem so they couldn't resolve it. They had it from January 25th to February 14th. Now my car isn't starting and the hill brake is activating. I got a new battery and an oil change on Monday, December 23rd.
The vehicle at any known time goes into the parking brake mode and stalls! the dealership does not recognize the problem and twice we were advised to change the oil" the oil changes which should not even be entertained has always been kept up to date. My question should we change the oil before or after the severity of the accident that can occur due to this malfunction. And why is this not a recall there are so many complaints online people experiencing same problem.are you waiting till someone dies before doing something about it? that would surely sore sales" not understanding how this is going on so long.it has occurred on three incidents now highway and side street, it should not matter it is extremely dangerous!
It has shut down on me 4 times while driving. The emergency brake comes on by itself. The low oil pressure light came on the one time it shut down on me mid turn. Which is not possible for low oil pressure. It usually shuts down while going 25 to 35 mph on a city street but has shut down on me while merging onto the expressway.
The steering wheel in the Jeep Compass 2018 locks up causing the brakes to not work and as the driver I lost control of the vehicle because the steering didn't have full functionaliy. The vehicle stalls, and brakes don't work properly. There have been time where the car randomly shuts off completely in the middle of a highway after a sharp turn. Loss of power steering compounds the problem by making the vehicle difficult to steer off the roadway or highway and caused a collision. The engine has also randomly shut up, and car has jolted in the past a few times creating a major problem and has happened a few times while driving. There are over 1,000 of complaints on line about this vehicle, make and model. The vehicle keeps moving and loses control leaving the drive unable to have control to stop an accident or drive. Consumer stated I don't remember it happened a few times, the earliest I recollect is when I was between 4,000-7,000 miles. Dealership was notifie, dealership told contact it is normal for the car to do that sometimes.
The Jeep has an issue....when I back into my drive way in reverse the car will sometimes roll forward....really unsure what this is about but believe it should be checked out. Also, the Jeep sometimes jerk when I take off and even swerve over to the lane left of me when I'm driving in the freeway. I have mentioned these things to the dealership but nothing back yet. I love the vehicle but there's definitely some issues that need to be resolved.
First off. I have a 2018 Jeep Compass that's I got a few weeks ago and I'm noticing now that my brakes are already terribly grinding, the engine gets way too hot even though the indicator is always neutral and never moves ever. Also the mpg is absolute crap and I think it has to do with the engine system itself causing problems. I lost 45 miles according to the indicator and really only went 12 miles back from work. That shouldn't be right.
My vehicles transmission, beginning at 30,000 miles, started to lock up. The service transmission and service engine lights both activated. This only occurred while the vehicle was parked and idled. I had to press gas turn vehicle off for a couple of minutes and restart to reset the transmission icon. The same lock up started to happen while driving after I passed the 36,000 miles mark. I was on the highway using cruise control and the vehicle locked up and started to slow down. I could not accelerate so I had to put my hazards and pull over. This happens very often now. Autozone states the code pops up with U1428. I then start to have start up issues at 50,000 miles. The start/stop system is unavailable and the light reflect 'a!' has been activare since. This has caused my vehicle to get really hot. Constant oil burning. And gas burning. When autozone check code it popped up P1dd2 (with no description of what the code was caused by). The vehicle electrical is not stable. In multiple instances my vehicle lights and power have gone in and out while idle and driving. It slows down my vehicle suddenly. I have heard a lot about transmission and engine issues with the newer Jeep but I didn't think this would happen to me. I don't think my vehicle is safe and would like a more professional input since the dealership I bought the vehicle from is never available to assist.
Brakes are bad, have been since we got it. They lock up when U hit the brakes. Something was wrong with it when I drove it on the lot. Something rattleing in the front end. They stopped the rattle but brakes are a huge issue. No matter how light you tap them they lock up. When they are wet it is undrivable. Also engine revs up for no reason and the engine kill thing does not work right. Its not instantaneous. Lots of lag before you can move.. we have been back to the dealer right after we bought it to try to trade it for another one but no luck. I should have walked away when it was making the noise when I moved it on the lot. Specially after the way we were treated by the guy who did the paperwork when we declined the extra warranty. If he hadnt been a vet I wouldve walked away. The dealer has records of repairs they tried to make.the brakes have been bad since we bought it and the rest has been going on for a coulpa months now.
A D V E R T I S E M E N T S
- Nashville, NC, USA