This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Jeep Compass. The contact stated while driving 70 MPH, the parking brake independently activated. The contact stated no warning light was illuminated. The contact stated that she turned off the vehicle and deactivated the parking brake to continue driving to her destination. The contact's daughter also experienced the failure three times while driving. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 139,000.
The contact owns a 2018 Jeep Compass. While at an intersection, the contact released his foot off the brake pedal to depress the accelerator pedal. Without warning, the emergency brake engaged. The contact had to place his foot on the brake pedal in order for the emergency brake to disengage. Keffer Chrysler Jeep Dodge Ram (8214 E independence blvd, charlotte, nc 28227, (704) 532-1050) was contacted to schedule a diagnostic test. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
The contact owns a 2018 Jeep Compass. The contact stated that the electronic parking brake failed and caused the brake to stop the vehicle without warning. The vehicle was taken to weststar autoplex (401-403 interstate 20 frontage rd, monohans, tx 79756) where an unknown module was replaced; however, the failure recurred. The vehicle was taken to blake fulenwider Dodge (1310 E main St, eastland, tx 76448) where they replaced the front driver's side door latch, but the failure recurred. The manufacturer was made aware of the failures. The vehicle was not repaired. The failure mileage was 16,000.
Has the car 38 days and it stalled on me in traffic: Wouldn't shift gears and stated that parking brake was engaged. Had it towed. Bad tcm. Waited 3 weeks for part. Replaced. Picked up 4 weeks later and had it for two days and it happened again while in traffic. Had it towed again. Twice my life has been put in danger. I was in motion twice at 50mph when it just engaged the parking break and shut down entirely. Check engine light, brake light, track light, every light you can think of came on and the car totally shut down, would not restart, would not shift gears for tow truck, nothing. Happened twice. 6/8/2018 and 7/7/2018
The contact owns a 2018 Jeep Compass. While driving various speeds, the parking brake suddenly engaged and caused the vehicle to abruptly stop. The failure occurred on several occasions. The vehicle was taken to the local dealer (goodwin brothers Dodge/Jeep, 250 broad St, new castle, in 47362), but the cause of the failure was not determined. The manufacturer was notified. The failure mileage was 500.
A D V E R T I S E M E N T S
- Houston, TX, USA