This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2017 Jeep Compass has been having an issue with either the start-stop mechanism or the brakes. I was at a single lane red light. The engine went through the start-stop sequence, but when the light turned green and I released the brake, the car struggled to come to life at all and began to stall out. I had to wiggle the steering wheel and shift the gears to multiple places before returning it to drive and thankfully being able to keep moving. I turned the feature off in my car to prevent it from having any further issues while I just made it to work and back home. When I got to the next light and stepped on the brake, I heard a sound and when I looked down and noticed that the parking brake had engaged on its own. Fortunately I was near the dealership, but I was terrified that I was not going to make it there even. After keeping it over night and test driving it, they found nothing wrong with the vehicle at all. This is not the first time this has happened and we took the Jeep to the dealership only to be told that there was nothing they could find wrong with it. I have found several other complaints by other people saying the same exact thing. They are having this issue and when they take it to their service center, they are being told it is fine. This is not fine, and the fact that there has been absolutely nothing done about this simply because there hasn't been any evidence is ridiculous. This is truly unacceptable and I do not feel safe driving this vehicle. Period. There is something seriously wrong with it that no mechanics seem to be able to pinpoint whatever the issue is.
While driving down the road, all doors closed, and with the lift gate closed the Jeep Compass' Emergency Parking Break is engaging at random. Shortly before it does this the vehicle loses ability to accelerate. A quick google search has yielded many hits on many Jeep Compass and Jeep Cherokee owners from years ranging from 2014 to 2020 having the same problem and Jeep refusing to acknowledge or fix the issue. This is a serious safety concern that is going to get people killed.
I could not start my Jeep Friday morning by pushing ignition button. The dashboard and lights all came on but the Jeep wouldn't turn over. Yes, my foot was on the brakes, tank has gas, door was closed. After 3 failed attempts I got out of the car and tried starting Jeep with my key fob, no luck. Looked inside dash and it read auto start disabled. I tried turning off Jeep since the dashboard and lights were still on and no luck, they stayed on. My neighbor drove me to my orthopedic surgeon appt. When we returned, the Jeep was still on and my family showed up trying the following: Change batteries to key fob. Checked cables and car battery. After those things the dashboard read "put car in park" my car of course was in park. I couldn't get it out of park since it never started!!! I bought at a dealership in mobile al when I lived in biloxi. Can't take it back to that dealership until after hip surgery here in Florida's va. Please advise. Thank you, [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
While pulling off from a stop, the electronic parking brake turns on by itself. This has occurred multiple times, typically on flat city street at a red light or stop sign. The only way to get the car to drive is to restart the engine, but this sometimes takes a few times to start.
According to techs at Dodge dealership bot front anti lock brake sensors are bad. This vehicle is only driven on paved roads. This vehicle only has 27203 miles on it. Light has been coming on and going off for a month. It is hard to understand how 2 sensors could go bad at the same time unless the sensors are of poor quality. These sensors are original sensors. Safety equipment should not be subject to cost savings. This vehicle is well within the mileage for warranty and only two months out of time warranty. How do 2 sensors go bad at once? researching these problems online and it seems to be a common problem with Jeep.
- Gibson, GA, USA
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The start/stop feature causes my car to stall. The emergency brake would automatically get enabled and I basically can't get my car to move until I put my car in park, disable to the emergency brake and turn my car on and off. This feature is such an inconvenience due to the chance of stalling at every stop light/intersection. This increases the chances of getting rear ended. In addition, today my front collision warning + brakes got activated while I was in motion without anything in front of me. Again, another possibility of getting rear ended.
Brakes have a terrible grinding noise when I stop, I was told it was ABS system, I have never had a car or loaner that made such a scarey noise. It has been worked 5 times in the last 6 months brake changes, rotars, sanding down etc. Still dies
The brakes on the Compass are very sensitive. While driving or from a cold start, applying the brakes at slow speeds will cause the vehicle to lurch to an almost emergency stop. I own 4 vehicles and none of the other cars have brakes as touchy as these. My family refuses to drive the Compass because of the brake issue. The dealer tells me there is no recall or tsb on this issue.
The contact owns a 2017 Jeep Compass. The contact stated that while stopped at a traffic light and attempting to move off, the accelerator pedal was depressed but failed to respond. The contact stated that the parking brake also activated independently. Additionally, while attempting to slow the vehicle at a traffic light, extra effort was needed to depress the brake while slowing the vehicle. The contact stated that the vehicle then came to an abrupt stop. Zimmer Chrysler Dodge Jeep Ram located at 1086 burlington pike, florence, ky 41042, (859)795-2122 to be diagnosed. The contact was informed that an electrical failure in the radio and air condition blower may have also caused the failure in the transmission. The air condition blower and radio were replaced. The contact was informed that the corrective measures taken to replace the blower motor and the radio may also fix the failure in the transmission. The contact stated that the failure recurred. The vehicle was taken back to the same dealer however, the mechanic was unable to duplicate the failure or retrieve a fault code. The manufacturer was notified of the failure, case number: 59537226. The approximate failure mileage was 30,000.
I came down a hill in my neighborhood, street then became level and I came to stop sign, I stopped and my engine died and my emergency brake came on. I had to remove foot from brake, put back on brake, restart engine and then I could disengage emergency brake. Dealer is telling me this because it was low on oil. But I wasn't even due for a few hundred miles for an oil change.
When making left or right turns, it goes into 4WD. Doesn't matter if you're on the roadway or turning into a parking spot or even backing up. Feels like something grabbing in either the front or back can't really tell. Makes grinding noise. Took back to the dealer twice now and they also say it was the 4WD that they can't fix anything because Jeep knows about the problem and we have to wait for Jeep to do a recall. It gets worse every day. They say they can not give us a paper because of waiting on the recall. Only had this car for 3 months and nobody wants to fix the problem.
My car emergency brake light button has turned on all byitself while I am driving. The car stops and shuts off. Then I am in the middle of the road and I have to put my car in park, press the pull on P button to turn it off. This is a safety issue. A car behind can crash into me. This has happened 5 times since February, this morning was my 6 time. I do not feel safe in my car anymore, afraid of turning off while I am driving
Takara recall. I woke up in the am to go to meet my friend, stated Jeep, it was running funny.so I put in reverse and pukked out of driveway, got to a stop sign, Jeep would not go, no gas or just like it was running out of gas.parking brake went on had to shut it off and start it again. Than pulled on to hywy 65 and it like stalled, no gas power att all, steering was hard, could not turn the wheel. And check engine lite went on, ! and checked the oil because that keeps going on to.(just got an oil change)had too put in 2 quarts of oil. It is going somewhere" if there was alot of traffic I would have been killed. There are days my radio has a mind of it's own? it will just change channels or freeze up. My passenger window has a mind of it own somedays it will role downbeat ok, next day or hours it wont work again" all thede malfuntions makes my anxiety off the charts. It is sad when it is your vehicle and your scared to drive it. I have 4 recalls and no one told me, I had to look them up to get them. That is horrible peoples lives are in danger! I hope that someone else doesnt have to be scared to dive there Jeep. Like me.
My daughter purchased a brand new 2017 Jeep Compass from papas Dodge in new britain, ct. The stop/start feature on this vehicle intermittently fails. When this occurs the vehicle is in motion and the engine stalls causing loss of steering and brakes. The dealer apparently can not emulate the problem but they do not drive it on a daily basis. My daughter is terrified to drive this car and was almost in an accident as a result. Also, this vehicle has excessive oil consumption. Have to add 1 1/2 quart between oil changes.
The contact owns a 2017 Jeep Compass. While driving at an unknown speed, the brakes did not engage and the brake-on warning indicator illuminated. Also, when the vehicle was in park, it rolled away and did not stop with the emergency brake being applied. The vehicle was taken to susanville auto center (530-257-5092, located at 704-485 richmond rd E, susanville, ca 96130) where it was diagnosed that the transmission needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 16,500.
The ess system activated when I stopped for a red light. When the light changed and I let go the break, the engine sputtered and the emergency break turned itself on, the wheel became very stiff and the breaks became very hard to press, cause me to roll forward when I tried stopping. The only way I could regain full control was to restart the car while I was in the middle of an intersection.
My Jeep compas was built 8-2016 and is making a extremely loud grinding noise. I took my vehicle to get looked at and they rotated the tires. They stated the tires are in excellent condition and stated that it maybe the axel or internally because exterior visual inspection everything was fine. I came home and put the car in park and it was still rolling and I put the emergency brake on and that was making a grinding noise also. I no longer feel safe driving my vehicle. I need my vehicle to be added to recall T-26 as I am not going to pay for these repairs upfront. The grinding noise just seems to be getting louder. I do not want to operate the vehicle and loose control while driving my kids to school or even just driving to the dealership for repairs.
I was on hwy going speed limit and the car in front stopped really fast and I put on my brakes and the engine got more power like the gas paddle was stuck I could not stop I had to go down the shoulder about a mile before the truck would stop and I was pushing down on the brake the whole time
2017 Jeep Compass. Consumer writes in regards to brakes locking up while driving. The consumer stated the vehicle experienced various electrical issues including the back up camera remaining on at all times, the locks were inoperable, the vehicle would not operate while the key fob in the vehicle, the vehicle would start and shut off with the radio still on and can shift, but not move, and the vehicle would randomly not communicate with the key fob. Also, the emergency brake automatically turned off, there was hesitation in the shifting, and the vehicle would inadvertently brake while reversing or driving forward.
Stop system that stops the car at red lights for fuel econom. My car would all of the sudden accelerate without my putting foot on gas peddle. Took to dealer. He said there was a known issue with it, and wiped the memory and did an update. My concern is that when it did this I almost got into an accident with another car in front of me. It accelerated so fast I almost lost control too. When they test drove it they couldn't find anything wrong. But when they hooked it up to find any error codes they found 2. that's when they discovered the problem. My biggest concern is that they said it was a kniwn issue yet no recall to bring my car in for the updated fix. Hadvi not been trained for situations like this I or someone else could have gotten killed.the vehicle was in motion going down hill I was riding the brake because of the hill. When I had let up off the brake slightly that's when it accelerated so fast I almost lost control.
A D V E R T I S E M E N T S
- Woodstock, GA, USA