This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2nd time this happened within a month. Dealer changed batteries 1st time. Computer system runs through a number of messages stating various settings are not working. Example: Engine light, air bag, oil, with every warning light there is. Vehicle just shut down on a busy road. Very dangerous. 15 min later it started back up like there wasnt a problem. There is excess oil use also. Changed oil, a month later, its a 1/4 low. No drips either. This should not be happening for a vehicle that is only 3 years old.
My Jeep dashboard lights come on car starts to stall not picking up speed then after a 30-40 seconds it pick back up with engine and lighting vault light wont go off. I first time it occurred I was in motion on city streets doing speed limit of 50 mph an I instantly had to pull over when it was clear cut it off then started it back up cause I could not miss work.
I purchased my 2017 Jeep Compass trail hawk brand new, my production date is April 26, 2017. I have had endless issues w/ this vehicle, I have owned other Jeep and never had these issues. It started w/ my radio making this crazy indescribably loud sound along w/ freezing the screen. Turning off the radio would not stop the sound, not even turning off the entire vehicle would stop the sound. Serv dept could never replicate, I brought it in one time when radio was on a non-existent phone call and acting up. They took my car and turned it off, next day told me they couldn't replicate. I demanded that the girl who took my car in and saw what was going on speak with the tech to explain what she saw. They agreed to order me a new radio. Additionally I began having issues w/ Jeep throwing on random dash indicator lights and not starting. Tcm pin was spreading and causing indicators B battery controlling stop/start tested bad. They replaced. I had already replaced my a battery a day or so before. Damage wires found at fuse box (they blamed me) I have made zero mods to car or even lifted the hood myself. BCM replaced. I had issue w/ engine cutting off while driving in road & pulling ebrake before I'm due for oil change. Had oil consumption test done and they say it's fine, this is because Chrysler makes up the consumption standard. So you will always be "fine." This it to prevent you from getting to compression test. I go in many times for this same issue. Eventually, I demand with fca that they allow compression test and replace my engine when they discover it's due to oil consump. Tech reports oil low, sprk plug cyl 3 is oil fouled, compress. Test done air is felt from oil fill, bore scope of cyl 3 walls are scored and have oil on them. Fca approves new engine for me. After new eng. I drive 13 mi eng is over heating. T-stat clamp replaced. Do not give up & document well!
My 2019 Jeep Compass has had numerous safety concerns, especially related to the engine and the push-to-start feature. Most recently, I have been in (D) drive, both stationary (I.e at a red light) or in motion (I.e highway, main road, side street, rotary) and both on a city street and highway when the vehicle's dashboard alerts me to shift the car into the (P) park gear. I can feel the car start to decelerate when it send this message. First, I shift the car into the desired gear (P), then brake locks itself so that I am unable to use to push-to-start feature and place the car back into drive. This has happened to me 4X/more. I have had my car in the service center at the dealership twice for the issue and they are unable to find the actual problem. It seems to me that it is the engine/push-to-start feature. In 2017 I had a defective battery and the car acted very similar, so I am thinking it may be the battery again. I filed a claim/case with Jeep today. I am awaiting proper documentation from the service center in terms of invoices. My life is at risk due to this huge safety issue.
I bought my car in 2018 brand new with less than 10 miles. In the first few months, it required a brand new radio system and rear camera replacement. In some months following that, I have had my car stop on me while driving, approximately 4-5 times with only excuses as to why the car would unsafely do this. First time was an update that needed to be done. Second time was the keyfob battery but accused it of being lack of oil changes (I don't need to go to the dealership for oil changes). Next, was no explanation at all. Last was yesterday when it died twice in one day in the middle of the road. They called to let me know that it probably is because my oil is 3/4 way depleted even though I had an oil change done less than 3K miles ago. Their suggestion is that I return every 500 miles so they can top me off if the oil seems to be an issue. These are thankfully in less busy streets mostly driving straight but once while turning. Once included an error code that I was told was an electrical system error but it didnt register. I have pictures and videos on my phone from the incidents. I have also written to the CEO of Jeep, attorney general and will be contacting an attorney from an article I found on this issue from April of 2019. My photos and videos will not send and upload.
- Round Lake, IL, USA
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Takata recall, in the middle of driving all my warning lights on my dash went off and the car cut my fuel service off, leaving me unable to accelerate, I pulled over in a parking and the steering wheel locked up, I turned the car off and couldn't start it back up as the brake pedal was locked also. I have had this problem numerous times and visited the dealership plenty times and they aren't able to diagnose a real problem, it's a recurring problem. A new computer was put in it also and I still have problems.
4 separate time in less than 2 weeks my car completely stopped while I was driving. 2 times while driving to my job in city streets. And 2 times driving on a highway. This is very dangerous
As I was driving on an 8 lane expressway my vehicle experienced an engine stall while driving. I immeditaely tunred on my hazard lights to alert other drivers and crossed 7 lanes to come to a complete stop as I could no longer accelerate. I turned off my vehicle, turned to the on position to allow all dahsboard lights to turn off and then off. I turned my vehicle back on and continued to drive to my desitnation but this time when it happened I just was going up a hill, cars in front and behind me I was right in the middle of the intersection with another engine stall while driving. I need to be added to the manufactures list of the know defect of their voluntary recall they initatiated. My car is not safe to drive and becuase this is intermittent I can not recreate this issue at the dealership. I am not on the list of a recall even though I am having engine stalls while driving. * 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The ess system activated when I stopped for a red light. When the light changed and I let go the break, the engine sputtered and the emergency break turned itself on, the wheel became very stiff and the breaks became very hard to press, cause me to roll forward when I tried stopping. The only way I could regain full control was to restart the car while I was in the middle of an intersection.
The vehicle was stopped at a stoplight on a city expressway and when the light turned green the stop/start system failed to restart the engine. It engaged the parking brake in the middle of the road and would not allow me to immediately restart the car. After several attempts to restart the car with traffic flying by me I was finally able to restart the car and disengage the parking break. This has happened multiple times and my dealership says they will not fix it because they are waiting to receive a stop start battery from mopar. It has been on backorder for a month and they dont have a date when it will be fixed. This keeps happening at least once a week and they do nothing to correct the problem. The problem is with the start/stop system made to conserve gas. The system should not leave you stranded in the middle of busy roads where someone can slam into the back of you.
I am still in shock and still quite shaken up on the morning of tues., 9/25/2018, when as usual got out of my home into my Jeep to go to work a few minutes before 6 am. I carefully at the entrance and exit of my community, I wait for ongoing traffic to be far enough for me to drive towards the blvd. As my Jeep started towards part of the boulevard all of sudden, the engine stopped as I did not press the bypass button so the Jeep went into sleep mode, when I pressed the button, it read, " put vehicle on parking mode to restart". my heart almost came out of my mouth because if there was traffic on my left I definitely would have been killed by the oncoming traffic that was heading towards me from the left, I placed the Jeep in park, I then placed it on drive and headed to the divider of the intersection. In tears, I turned back home and left the Jeep in the driveway. I called greenway immediately to report the incident. I have a copy of my conversation with the greenway Dodge, chyrsler, Jeep and Ram service operator on Tuesday, September 25, 2018, . a service appt was set for 9/29/18, at greenway. My husband and I were told by service tech that there was no bypass interception to remove the feature from the Jeep shutting down the enginewhile in a drive mode. I do not feel safe driving this Jeep & that I would not go through what I went through on that morning. I am alive to tell everyone of what happened to me and not got killed due to the special feature this Jeep has to conserve gas. The engine just shuts down while in a drive mode. We were told that there was no bypass interception to remove the feature from the vehicle going into a pause mode when waiting for the light to change, or when there is traffic Jeep completely stales when in drive mode. I am the owner of the vehicle and wish to surrender my Jeep because I no longer feel safe driving it.
Total electrical failure on the highway, no stability control, HVAC, turn signals, hazzard lights, 4WD, every electrical item malfunctions, just the engine runs but all instrumentation and electrical accessory stop working in the middle of driving.
A D V E R T I S E M E N T S
- Davenport, IA, USA