This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Sunday, 4/14 as I was driving, my Jeep suddenly lost power and stalled. I was able to get to a median. I waited a few minutes, started the vehicle and was able to reach my destination. The next day I was driving on the highway at approximately 65mph when the engine shut off again. Fortunately there was not a lot of traffic and I was able to coast to the berm of the road. The check engine light came on. Family members came to help. We started it a few times and tried to drive but would only get a mile or two and the same thing would happen. I had to have it towed to a repair shop near my house. The mechanic drove it the next day to see if it would act the same way. He also lost power and it stalled again. He told me that the code that came up was a crankshaft sensor failure. He replaced the part the next day.
My passenger side headrest imploded on my 2016 Jeep Compass without an accident or collision. Dealership is only replacing the passenger side headrest; told me that they weren't doing the other side because it hasn't deployed yet.
Whenever I fill up my vehicle with gas when driving down road it starts sputtering and jerking like it is going to stall out. It will do this even when going down an interstate at 65 miles an hour. After having driven it for a few days and the gas drops down the problem goes away. This started within a couple of weeks of my purchasing it in July of 2023. I took it the garage but they told jeeps just shifted hard. This isn-??t a shifting problem because it wouldn-??t be shifting when I-??m on the interstate.
- Lebanon, NH, USA
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I bought my car in Oct 2022 and it ran fantastic until this summer (July 2023) when it shut down while drive. The shop told me it was the crank shaft sensor. FIXED it. But that didn't fix the stalling issue. Had my car towed back in and they ran it, ran a lot of test on it. Finally they let it run for 30mins and found out that when the car heats up, it stalls. They told me this has to do with the sensor/engine/transmission and basically since it's hot outside as the car heats up it sends a message to the engine/transmission to shut down.
When turning key stalling to start car. Finally car wouldn-??t start and I went to auto services and they said I probably needed a new battery. So I purchased a new battery. Now it-??s about two months later and car is hesitating/stalling to start again as I try crank the car up.
While driving, our jeep suddenly turned off. We had to immediately pull over to get out of traffic. When we tried restarting it would act like it wanted to start but the engine would never actually start, & we noticed the ETC dash light was lit. Pulled out the manual, followed the instructions with no luck. My husband got out & opened the hood & noticed a burning smell. That is when we decided to call a tow truck. I had driven the jeep earlier that day to & from work & for an errand after work with no problems & no warning lights. The vehicle is @ the dealership now, but since we didn't have an appointment I've been told it may take up to 3 weeks before they can get to it.
I was driving my children to school, my car started shaking and hesitating. No engine light came on. We live in the middle of nowhere, poor cell reception. Down the road, I turned onto a main highway and my car continued to shake and hesitated. My car would hardly go forward. I had lots of cars in front of me and behind me. Had cars passing me cause I was going to slow. finally had to pull on side of the road and turned into the airport parking lot. Here I shut off my car, and turned it back on. Finally the check engine light came on. I tried to put jeep in drive wouldn't move forward. I tried to put into reverse and wouldn't move back. My car was on, but wouldn't go any where. I had to call my mom to pick up my kids for school and wait on a town truck driver. The auto repair transferred my car to a transmission specialist who stated my transmission had a lot of damage and I would need a new transmission for over $4400. I believe these jeep compass should be recalled for faulty transmission and faulty warning that anything was wrong with the car. My engine light came on way too late, only at the part where my transmission failed. Seems like a person is owed a light to know to take this in to get fixed. My children and myself could of been killed pulling out into the highway since my car refused to go anywhere. THis is the worst vehile I have ever own. SO cheaply made. Now I have to pay $4400 when my husbTand is on Dialysis 3 times a week, and i need this car to drive him there!!!
Friday 06/17/22 Parked care to go to excise class for 1 hour, when returned the car was running/had been started, I thought maybe the key control hit another set of keys in my pocket however, when I arrived home, and cut car off, and went in house the car started again and this happen several times that day.06/18/22 went to Walmart and parked car, when returned to car and unlocked the car door, the car automatically locked it self, I unlocked it and it locked itself again.then when got home locked the car and went inside the house, the car then started up and was running again. also, the Radio AM/FM stations not working, only the Sirius radio stations are.
The Jeep will stall/stop running at various points while in motion, when stopping, when starting. There is no rhyme or reason as when this might occur. I can have the ac running or not, the heater running or not. There is no mechanical process that shows me this will happen. It is completely random. I understand there was a replaced part as part of the Chrysler S89 recall in April of 2017, which is out of warranty according to Chrysler. The problem is still persisting and is a safety issue for me considering it stalls randomly and while in motion. I purchased this vehicle from carmax in June 2021 with no notice of the former recall and issue.
I was driving my car and I turn on the "air conditioner" I hear this awful noise coming out of my glove box area, it was so startling that it took my eyes off the road and I hit a tree. I have the sound coming on every time I drive my crashed car.
I am getting a knocking sound coming from the passenger side in the glove box area when I turn on my "heater" and "ac" from the control button in the dashboard area. I am sitting in the car after starting up the car and then there is a loud continual noise coming from the glove box on the passenger side of car. I need to know is this a "recall" issue in this year and make of Jeep" please help me find out what this means in my car. Is it dangerous to me as the owner" thank you for your kindness in this matter.
For a while now when my car accelerates between 3 and 3.5 rpms the throttle control sensor goes off, and when that happens traction control turns off check engine light goes on and I cant go over 20mph.
Car throwing catalytic converter code. Was in shop 3 times this year with engine issues. Stalling out on me in the middle of nowhere. Misfiring on multiple cylinders. Driving up hills overheats losses power only goes 40 mpr up hills. Cuts out randomly.
ABS 4wheel drive and traction control light stay on and won't come off and since they popped up I've been having issue with my acceleration. It's been causing my car to randomly stop accelerating while I was driving on the highway. My 4wheel drive light pops on a few minutes after I start driving but the other 2 lights stay on all the time.
The car is automatic but stalled as if it were manual. When I come to a sudden stop it would stall out & shut off the engine. Mostly happens at street lights & stop signs. If I accelerate from a stopped position for ex: To merge into traffic or to go at a green light. It jumps as if not being able to catch a gear shift. When brought to the machanic, they didnt notice anything wrong under the hood. This has been happening on a regular basis since I bought the car in 2017. I'm worried it would cause a crash.
Every. Single. Time I try to open my hood, the release located under the hood (not inside the vehicle) will not move. I have had to use a board to pry the lever over and have taken it to the dealership and they had to use a giant screwdriver. It is practically impossible to open the hood by myself. Just now I tried pushing the lever with a board as I have done before, but the latch will not budge even then--if anything it only moves further onto the "ring" instead of off from it. In case of an emergency, ie. A beginning fire or possible fire in the engine, I would not even be able to get a fire extinguisher in there, I would just have to stand back and watch my car go up in flames. I have nearly broken my hand trying to get the thing open and I cannot even change the oil now.
A D V E R T I S E M E N T S
- Avondale, AZ, USA