This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Jeep Compass. The contact stated while driving 25 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted; however, the failure reoccurred, after which the vehicle failed to restart. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 65,000.
The contact owns a 2016 Jeep Compass. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 90,000.
The contact owns a 2016 Jeep Compass. The contact stated that while driving at various speeds, the check engine warning light remained illuminated. The contact stated that the vehicle then lost motive power and stalled. The vehicle was taken to the local service center to be diagnosed. The contact was informed that the camshaft sensor and wiring harness were faulty and needed to be replaced. The camshaft sensor and wiring harness were replaced; however, the failure persisted. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 85,000.
The contact owns a 2016 Jeep Compass. The contact stated while driving 20-30 MPH and depressing the accelerator pedal, the vehicle jerked significantly and hesitated to respond. There was no warning light illuminated. Additionally, the contact stated while pulling to the pump at a gas station, the vehicle shut off inadvertently. The contact stated that the failure recurred while attempting to drive from a complete stop, and while pulling into a parking spot. The contact stated that the vehicle would mostly shut off while driving at slow speeds. The contact stated that the vehicle had failed to start. Several unknown warning lights were illuminated. The contact was able to restart the vehicle after several attempts. The vehicle was taken to the dealer, where the solenoids circuit connector was replaced. However, the contact stated while driving 10-15 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the crankshaft sensor had failed, and the dealer informed the contact that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2016 Jeep Compass. The contact stated while driving 30 MPH, the vehicle inadvertently lost motive power. After restarting the vehicle, the vehicle seemed to return to normal functionality. The check engine warning light was illuminated. The vehicle was towed to the dealer, who was unable to diagnose a failure but advised the contact that a replacement battery was required. The vehicle was repaired, but the failure reoccurred. The vehicle was towed back to the dealer, who then diagnosed a failure with the crank shaft sensor. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 70,000.
- Darby, PA, USA
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The contact owns a 2016 Jeep Compass. The contact stated while driving 40 MPH, the vehicle hesitated and failed to exceed 60 MPH. The RPM was fluctuating with the temperature gauge showing that the engine was overheating. There was no warning light illuminated. The vehicle was diagnosed by the dealer however, a cause for the failure was not found. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 70,000.
The contact owns a 2016 Jeep Compass. The contact stated while driving 55 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to start. The contact was able to restart the vehicle after several attempts. The contact also stated that the vehicle was parked and turned off, and upon attempting to restart the vehicle, the vehicle failed to restart. The vehicle was towed to the dealer, where the failure could not be duplicated. The dealer was able to restart the vehicle. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the recall was previously completed on the vehicle. The manufacturer did not provide any assistance. The failure mileage was approximately 66,000.
The contact owns a 2016 Jeep Compass. The contact stated while driving 45-50 MPH, the vehicle shuddered inadvertently, the steering wheel seized, and the vehicle stalled. The check engine warning light was illuminated. The contact was able to restart the vehicle; however, the failure reoccurred several times while driving. The contact was able to drive to the residence. The vehicle was taken to an independent mechanic, where the battery was replaced; however, the failure recurred while making a turn. The contact then shifted into park and turned off and restarted the vehicle until the vehicle responded as needed. The contact was able to drive to the residence. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not included. The failure mileage was approximately 85,000.
The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine and power train warning lights were illuminated. The vehicle was taken to the local dealer where it was diagnosed that the camshaft sensor needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 83,521.
The contact owns a 2016 Jeep Compass. The contact stated while driving 25 MPH and attempting to accelerate, the vehicle failed to respond, lost motive power, and stalled. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to retrieve a fault code. The contact explained to the dealer that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling) but the dealer stated that the VIN was not included in the recall. The manufacturer was contacted and stated that there was nothing that they could do because the vehicle was not under recall and referred the contact to the NHTSA for assistance. The failure mileage was 59,000.
The contact owns a 2016 Jeep Compass. The contact stated while driving at various speeds, the vehicle would suddenly stall with the check engine, electronic throttle control, and other unknown warning lights illuminated. The contact took the vehicle to the dealer who stated that the crankshaft position sensor had failed and needed to be replaced. The contact was informed that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was contacted and confirmed that the vehicle was not included. The approximate failure mileage was 28,300.
The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact had Triple AAA towing company replace the battery. The vehicle was then towed to an independent mechanic, who performed an oil change; however, the failure recurred. The vehicle was then towed to the dealer and diagnosed with crankshaft position sensor failure. The contact was informed that the crankshaft position sensor needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was 34,946.
The contact owns a 2016 Jeep Compass. The contact stated while driving at 55 MPH, the vehicle stalled inadvertently. The RPM went to 0 however, the vehicle remained idling. There were no warning lights illuminated. The contact was unable to veer to the side of the road. The contact stated that upon turning off and restarting the vehicle, she was able to continue to drive; however, the failure reoccurred 3 more times that day. The vehicle was taken to an independent mechanic who test drove the vehicle and diagnosed that the crankshaft and camshaft sensors were turned off sporadically causing the engine to stall. The independent mechanic informed the contact of NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The local dealer and several unknown dealers were contacted for assistance however, the contact was informed that the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the VIN was not included. The failure mileage was approximately 57,000.
The contact owns a 2016 Jeep Compass. The contact stated while driving approximately 20 MPH, the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that the engine crankshaft sensor was faulty and needed to be replaced. The crankshaft sensor was replaced, and the failure was remedied. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,006
The contact owns a 2016 Jeep Compass. While driving and making a turn, the vehicle lunged forward and stalled. It took numerous attempts to restart the vehicle and the check engine warning indicator illuminated. An independent mechanic diagnosed that the camshaft needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The dealer was not made aware of the failure. The contact stated the vehicle was exhibiting the same failure as listed in NHTSA campaign number: 16V907000 (engine and engine cooling). The failure mileage was 71,000.
A D V E R T I S E M E N T S
- Parma, OH, USA