This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Crankshaft position sensor and camshaft position sensor were faulty causing the engine to stall. This created a safety issue while driving on the freeway and in traffic.
On Sunday, 4/14 as I was driving, my Jeep suddenly lost power and stalled. I was able to get to a median. I waited a few minutes, started the vehicle and was able to reach my destination. The next day I was driving on the highway at approximately 65mph when the engine shut off again. Fortunately there was not a lot of traffic and I was able to coast to the berm of the road. The check engine light came on. Family members came to help. We started it a few times and tried to drive but would only get a mile or two and the same thing would happen. I had to have it towed to a repair shop near my house. The mechanic drove it the next day to see if it would act the same way. He also lost power and it stalled again. He told me that the code that came up was a crankshaft sensor failure. He replaced the part the next day.
Engine cuts out while driving. Had to pull over to the side and reset by instructions from Google. Took the car to a local garage and he said it was a computer issue. This part was replaced 3-4 years ago and is failing again. A red symbol like a lightning bolt and the check engine light was on.
UNKNOWN my car has less then 50,000miles on it and it keeps stalling usually it starts right back up but twice it took about 5 minutes to start back up it gets regular oil changes
The vehicle stalls while driving. Completely shuts down and locks up the steering wheel and causes dangerous circumstances. Also, turns off at times while stopped. Can happen at all speeds.
- West Columbia, SC, USA
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The contact owns a 2016 Jeep Compass. The contact stated while driving 40 MPH, the vehicle hesitated and failed to exceed 60 MPH. The RPM was fluctuating with the temperature gauge showing that the engine was overheating. There was no warning light illuminated. The vehicle was diagnosed by the dealer however, a cause for the failure was not found. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 70,000.
Car is showing symptoms of crankshaft failure. Car is shaking when accelerating, low gas performance, and accelerating is sometimes unresponsive. Other 2016 Jeeps of the same year, make and model have been given a recall for the same problem but this vehicle has not been included in the recall even though it has the same problems.
I bought my car in Oct 2022 and it ran fantastic until this summer (July 2023) when it shut down while drive. The shop told me it was the crank shaft sensor. FIXED it. But that didn't fix the stalling issue. Had my car towed back in and they ran it, ran a lot of test on it. Finally they let it run for 30mins and found out that when the car heats up, it stalls. They told me this has to do with the sensor/engine/transmission and basically since it's hot outside as the car heats up it sends a message to the engine/transmission to shut down.
The car just shuts off on me while driving. All lights come on on dash and car shuts off and I have to get it off the road stop it and turn it off wait for about three to five mins. Restart it and it turn back on and goes. This happens quite often check engine light came on and has since stayed on. Im in far of driving it because you dont know when its going to happen and could cause a bad wreck. It also does it when im turning a sharp turn it will just shut off! It also when I park my car and I shut it off and take key out its still running and I have to wIt for it to big out and die for it to shut off. I have not taken it to get looked at yet or fixed or nothing I just bought the car less then thirty days ago.
I purchased the vehicle in dec 2018. The odometer read 40248. I had to replace the alternator 3 times. Last one in 2021. the vehicle would loose power on the road causing a safety hazard. Since I bought the jeep the vehicle would stutter when pressing the gas pedal. 2021 at 100,000 miles Check engine light came on and stalled driving home and had to be pushed out of the lane by police. Diagnosing code said misfiring. Took to a small mechanic and replaced engine. After repair still had the stutter. and a year and a half later stalled on highway. The vehicle code now says misfiring on po302. Parked vehicle for now.
The contact owns a 2016 Jeep Compass. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle stalled without warning. The contact then stated that her daughter-??s friend inspected under the hood of the vehicle; however, the contact was able to restart the vehicle. The vehicle was then taken to O-??Reilly-??s where the failure could not be duplicated; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. No warning lights were illuminated. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 124,958.
When turning key stalling to start car. Finally car wouldn-??t start and I went to auto services and they said I probably needed a new battery. So I purchased a new battery. Now it-??s about two months later and car is hesitating/stalling to start again as I try crank the car up.
While driving, our jeep suddenly turned off. We had to immediately pull over to get out of traffic. When we tried restarting it would act like it wanted to start but the engine would never actually start, & we noticed the ETC dash light was lit. Pulled out the manual, followed the instructions with no luck. My husband got out & opened the hood & noticed a burning smell. That is when we decided to call a tow truck. I had driven the jeep earlier that day to & from work & for an errand after work with no problems & no warning lights. The vehicle is @ the dealership now, but since we didn't have an appointment I've been told it may take up to 3 weeks before they can get to it.
The contact's wife owns a 2016 Jeep Compass. The contact stated that while driving at 45 MPH, the vehicle stalled. Additionally, the vehicle experienced a lost of power steering assist. The contact stated he self-inspected the vehicle and code P0339 (Crank Shaft A Sensor) was illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle as having crank shaft sensor failure. The mechanic referred the contact to file a complaint with NHTSA Hotline. The manufacturer was not made aware of the failure. The approximate failure mileage was 107,000.
Yesterday I had the Crankshaft Position Sensor replaced because of the ongoing stalling while idle and stalling while in motion issues. Today it has stalled 5 times while in motion on surface streets and the highways going over 40 mph and twice in a parking when sitting idle or initial startup. For the times when in motion and it stalled I was able to get off the road and avoid any collisions. This is unsafe, the truck must sit for an unknown period of time before it will restart. I am currently sitting on the freeway with hazards until it restarts. I spoke with Chrysler recall and they say there is nothing wrong with the truck and the information online showing multiple 2016 Jeep Compass stalling issues doesn-??t mean anything because it-??s not in the Jeep database. In the past when it stalls the check engine light normally does not come on. In my research it shows other owners being told the dealer cans dx anything because no errors. We are supposed to just drive these death traps until one of us dies before Chrysler will do anything. I am not financially able to go to a dealer and pay for diagnostics and repairs. As it stand I paid over $400 yesterday for that one part to be replaced. When will Chrysler be held accountable for these safety issues related to driving a vehicle that stalls and loses power while in motion. Then will not restart for an unknown amount of time. Why do we have to possibly pay with our lives. If this truck actually held value l could trade it in. But I can-??t it-??s worth 5k on kbb and the note is at 17k. In a previous complaint I got the mileage wrong and stated 116k.
While driving the vehicle shut down, I lost all steering. It has a history of stalling while driving, stalling while idle, and not restarting for random periods of time. After getting the vehicle restarted it stalled again two more times while driving. I parked in a parking lot for a shopping center. When I cam out after a period of 30-45 minutes - the vehicle will not start and just turns over and over. I used FIXD to determine the camshaft position sensor was listed as a "major" issue - error P0335. I believe this vehicle is unsafe and it is only a matter of time when I will be injured due to the stalling and non-restarting issues. I also believe Chrysler is responsible for this problem. Considering the vast amounts of user evidence online of other owners having the same issues - Chrysler is just waiting for them to age off the road. I purchased the vehicle from Carmax on 6/18/2022 and feel I was sold a lemon. I have made a complaint on this site before. I have called Chrysler and they say there is nothing wrong with my vehicle - it has been repaired and they did their part. Obviously this is not the case for mine and thousands of other owners across the country. Why are we the ones who have to suffer at the negligence of the automaker" Do I have to die or become severely injured for them to take responsibility for their design and manufacturing flaws? Do others have to suffer irreparable damage also? Why won't the government do something about these unsafe vehicle we were sold" It is not enough to say "well there are no active recalls".
Driving on the highway, the check engine light came on as well as the abs, 4wd, and the traction light came on, than the car lost all power, stalled and cut out, try to restart it than it begin to shake very hard.
Vehicle will stall and die while driving for no reason. It happens everyday at least once a day. No check engine light, no warning. It's extremely dangerous to just stop moving in the middle of an intersection. Or on the highway. When I turn the key to try and start it again it gets stuck cranking even when letting go of the key. I have to turn it off to stop the cranking. I've had a mechanic look at it multiple times and they don't know what the fix would be or what is wrong.
My engine is shutting down, sometimes in the middle of me driving. My car will shut done and I will stop in the middle of merging into traffic. Or waiting at a light my car will shut down. I almost got rear ended today because my car randomly shut down. No warning lights are on. I have looked up information and this exact problem is happening with other 2016 keep compasses. The dealer I contacted just told me that there were no codes that could be read so he couldn-??t tell me what was wrong. I also took my car to advance for them to check everything and the gentleman there also told me no codes were reading. This has been happening for about a month.
A D V E R T I S E M E N T S
- Elverta , CA, USA