This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Tuesday, 9/15/2020 I went to turn on my Jeep Compass from my driveway and it would not start. However the check engine light came on. Later that evening I tried starting my Jeep again, it started with no problem, and the check engine light was now off. On Friday, 6/18/2020 I took my vehicle to advanced auto where they checked my battery, alternator, and starter - all 3 items came back good. On my way home from advanced auto I was stopped at a traffic light on South railroad street in palmyra, pa. When the light turned green for me to go, I went to release my foot off of the brake and the vehicle just completely shut off - it was just completely dead, nothing was working. I then went to put my foot back on the brake, and I felt pressure underneath the brake that wouldn't allow me to completely press it down. After a few minutes I tried turning my key and restarting the car, and it turned back on and I was thankfully able to drive it back home. On Monday, 9/21/2020 I called a tow truck and had it towed to ladd-hanford in lebanon, pa. On 9/22/2020 kelsey shellehamer called me from ladd-hanford to inform me that the crankshaft sensor was faulty, that there had been recalls for the same model but just not my year, so she was going to call Chrysler and see if they would pay for it anyway. On 9/23/2020 I received another call from kelsey. She stated that she spoke to Chrysler, their warranty department and also mvp, all of which declined responsibility for fixing the part.
The contact owns a 2016 Jeep Compass. The contact stated that while driving, the vehicle loss motive power and stalled without warning. The failure was intermittent and recurred several times. The vehicle was taken to an independent mechanic who replaced the crank shaft sensor however, the failure persisted. The local dealer and manufacturer were not notified of the failure. The failure mileage was 52,000.
The contact owns a 2016 Jeep Compass. The contact stated that while driving at various speeds, the vehicle stalled resulting in a loss of power steering assist. The contact stated no warning light was illuminated. The vehicle resumed normal operation after the vehicle was turned off for 5 minutes and restarted. The vehicle was taken to local dealer ray price Chrysler Dodge Jeep Ram located at 2969 pa-940 suite C, mt pocono, pa 18344, where the mechanic was unable to duplicate the failure. The vehicle had not been diagnosed nor repaired as of yet. The manufacturer was made aware of the failure and filed a case. The failure mileage was approximately 57,000.
Our vehicle acts as if it has an electrical problem, radio no longer works but clock does, engine crack shaft makes it hard for vehicle to start. Car was checked for batter, alternator and starter and check out all good. It struggles to start just started a few weeks ago. It takes alot to build speed sometimes and stalls sometimes acting as if it wants to cut off.
- Mesquite, TX, USA
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Car loses power at times on the interstate and pulling into traffic. Feels like it's shuddering/missing gear when accelerating. Etc indicator light comes on when it gets very bad.
The vehicle stalls intermittently. When I'm on the highway or just driving sometimes. There wasn't any check engine light on or anything. Found out it was the crankcase sensor. I saw that a lot of people where having this issue.
The contact owns a 2016 Jeep Compass. While driving at an undisclosed speed, the vehicle stalled without warning. There was an abnormal clicking noise detected. The vehicle was towed twice to an independent mechanic where the camshaft crank sensor was replaced. The vehicle was also towed to (I.G. burton Chrysler Dodge Jeep Ram Fiat 605 bay rd, milford, de 19963(800) 796-9702) where it was diagnosed that the camshaft crank sensor needed to be replaced. The vehicle was repaired. The manufacturer was contacted who referred contact to NHTSA. The failure mileage was 61,935.
While driving no sensors came on and all of a sudden while driving down the road the car RPM gage dropped to zero and the car wouldn't run anymore. Stuck in the middle of the road I could not get the car to crank in order to move it. Lights, radio, heat all still functioned?
While driving mostly on highway car hesitates like it will stall or not getting enough gas. Had coils replaced but after awhile did same thing. Afraid to drive car as may cause accident. This has been happening for a few months going back and forth to dealer unsuccessfully. Need to know what to do before serious accident occurs.
Drivers seat belt randomly unlocks when traveling at any speed and on various road surfaces. I travel less than 2 miles to work and total on average about 20 miles/week. It has even happened on the highway while going 65mph (was not adjusting my position or moving in anyway). I purchased my 2016 Compass 4 months ago, and this has happened over 2 dozen times. It is also happening more frequently. I know the seat belt is clicked in properly because the alarm & dashboard light turn off. I hope it is investigated asap before is causes serious injury or fatality. Consumer stated I don't have any service records because I haven't had it serviced yet. I purchased it mid June from berlin city in portland who performed a 120 point inspection and seat belts were found to be fine. I was trying to find out if it was a trend and it was something that Jeep will own and take care of fixing.
Etc, air bag, tracking indicator lights come on randomly. Have had to go to jiffy lube twice to have sensors reset with one remaining. Eventually indicators come back on again. They come on while driving. Hard to get Jeep to move, "jerky" until I reach 20 mph. Have to pull over to turn car off then turn back on, continue for a mile and then repeat.
Jeep will not start with key. Then I had to press on gas to get car to start, now it doesn't start at all with key. I have to use my automatic starter to get my car to start then put my key in. This should be recalled. This is not safe, and obviously a Jeep problem. I have researched this, and so many Jeep owners have this problem.
My vehicle was being driven down a highway and was pulled over in the early morning by a state trooper. The officer came up to the vehicle and stated that there was no tail lights. We were giving a warning and was told to get it fixed and we were on our way again. Since then still haven't come up with a solution to fix it. All other lights like head lights, reverse lights, turn signals, brakes lights and bright lights all work just not the tail lights. I believe that it is something with the tipm because I ran a diagnostic on it and was given a code which also stated the tipm reading is low. It has not been repaired yet due to how much it coasts to get it repaired.
I have driven this vehicle for 3 years with no issues until recently. I take care of it and maintenance it regularly. Around April 29th I felt some steering issues and brought it in to Firestone who told me it needed to be taken to the dealership. At the dealership, they replaced an ABS sensor and a few tire sensors. Since then on multiple occasions the vehicle has randomly and intermittently stalled while driving. I can be driving at any speed and the vehicle will randomly lose acceleration, power steering, and brakes. It has happened after a turn, while just going straight at 45 mph, while in stop-and-go traffic, and when trying to accelerate after sitting at a red light. There is no rhyme or reason. The ignition has to be turned off and turned back on to restart the vehicle. I have nearly caused a collision twice. I brought it to the dealership on June 22nd and they had my car until June 25th. They replaced the crankshaft position carriage, and some frayed wiring. The issue happened 3 more times after those repairs. I had it towed to the dealership on June 27th and it is still in the shop (today is July 2nd). They are telling me they cannot recreate the problem and want me to take the vehicle back without doing any repairs. I am now working with the GM and cfo of the dealership to try and resolve this and I have filed a complaint with Chrysler (case #59096741). I do not feel safe driving the vehicle and I refuse to put my children in it. All service records that I have are inside the vehicle at the dealership.
Vehicle will without warning stall in the middle of driving, in city traffic, on country roads, starting up a hill as well as driving on flat straight road. I've been driving 55mph, 45 mph 25 mph and it will stall, the traction control light will come on. Sometimes the car will not restart for 10+ minutes after stalling. Each time I was driving in traffic, and had children in the vehicle with people behind me. Engine just cuts all power, power steering is lost. Also have noticed a huge drop in fuel efficiency, used about 1/4 of a tank in 30 miles, acceleration and vehicle not shifting normally. This is the 6th time in two weeks it has stalled, and 2nd time to take it into the dealership with this issue. I've only had about 6 months, it was cpo and have driven it about 10,000 miles
My car has not been starting up. The car would sit for 5 minutes at the least and would not start up right away. I was told it could be one of my sensors so I changed the crankshaft sensor but am still having the same problems but worse. It makes a clicking noise like it's trying to start but won't and the lights flicker, everything resets but doesn't turn on. Now it does this any time I try to start the car. At some points the lights would go off in its own and coke back on or just flicker after it has been started. If and when I can finally get it started, when I press the gas to accelerate or going up a hill, it hesitates and pulls back hard. I then came across this particular recall on my exact vehicle and wondered if maybe this is the same issue causing the same problems. This has been going on for a few months now.
The contact owns a 2016 Jeep Compass. While driving various speeds, the check engine and traction control warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000. Consumer had it repair.
Car stalls for no reason while driving. The VIN shows no recalls, but Chrysler recalled vehicles for this problem in Dec. 16, 2016 ( recall 16V907000), including 2016 Jeep Compass. Has happened multiple times over the past month.
A D V E R T I S E M E N T S
- Palmyra, PA, USA