This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car which is automatic, while driving all of sudden I feel it has shifted gear. Like while driving in normal (D) mode II feel the gear has shifted to neutral (N) or as if I am driving steep uphill at the speed of 60 miles and engine slows down the speed and makes very loud noise. I have read online over 100 people have posted same issues. I took the issue to Jeep dealer in paramus NJ, they charged me $400 to check and told me go home there is nothing wrong. Wow ! ( fyi, I have put the date of 1/1/18 but this has been happening for over a year and it happens often ) I just don't have money to fight and get this issue sorted out. There is something horribly wrong how Jeep's are made, bring me back to the days when american's car had bad reputation and the same issue is coming back. Profits over safety must be the motto of Chrysler Corp. What a shame
2014 Jeep Compass. Consumer writes in regards to parts being unavailable to repair vehicles safety recall. The consumer stated the vehicle was repaired.
The heat shield that protects and separates the gas tank from muffler preventing the heat from the muffler to overheat the gas tank has fallen from the brackets that holds this safety / heat shield in place. This heat shield is extremely important preventing any heat to damage the gas tank directly above. The brackets that held up the heat shield appeared to be of very poor quality and would tend to fail from my observation. Without this heat shield it appears a gas tank fire could occur in hot environments or possibly at idle without any air movement to cool the space between the gas tank and muffler.
My oil pressure and check engine light kept turning off and on. I contacted the Jeep dealership in regards to the issue, and they advised me it was not dangerous. The problem continued so I attempted to Transport my vehicle to my mechanic, and as I was transporting the vehicle I heard a loud "pop!" from under the hood. The car began to decelerate causing me to have to pull safely to the side of the road from three lanes over. The dash board proceeded to light up and a strange smell began to come through the vehicle. My associate and I got out of the vehicle to check under the hood and found that the vehicle was on fire. We quickly grabbed our belongs and moved a safe distance away from the vehicle. The vehicle was engulfed in flames within 15 minutes and remained on fire until the fire department arrived to extinguish it. The car was a total loss and Jeep has denied association with the incident.
- Williamstown, NJ, USA
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Power rear window intermittently would not raise after being lowered. Following a trip to my son't violin practice. After raising using the rear window power up, it raised and then worked fine. A few months later, out of the blue one morning the Jeep would not start. It was parked overnight in our driveway. Called roadside service and they attempted to jump it off with a jump box and it would still not start. Had a friend stop by and assist with jumper cables and after three attempts it started. Advance auto checked the battery/starter/alternator and all tested fine. Taken to dealer and totally integrated power modeule required changing and was not covered by either warranty or extended warranty I purchased when origionally bought. That was two weeks ago. Two days ago, out of the blue the horn honked. Then tonight, after being parked again overnight, I attempted to start my Jeep and upon turning the key in the ignition only the dash lights and radio came on X2. On the third attempt the vehicle started. First occurance was 7/26/2017 second 8/8/2017 following two days in the shop and a changed tipm.
I have owned this Jeep Compass since July 2014 in the time I have owned it, it has lost power and stopped functioning as I was driving betweeen 55 and 65 miles/ hour 4 times on a very busy 5 lane highway. 1 of those times I had to have it towed. The other times after leaving it sit for approximately 30 minutes, it would restart.the time it was towed, the only thing they could find is the battery was low so they replaced it. Another time at 33,000 miles, they found the transmission was failing so they replaced the transmission. Last month, it died again in the same busy highway and we were almost hit by an 18 wheel truck while trying to get it off the road. I let it sit for 30 minutes and it started again just like the other times. I took it to wallace Jeep in stuart Florida where the service manager did a diagnostic on it and said he could find nothing wrong. I have not driven it on the highway now for weeks because I fear the transmission is going out again and am afraid of being hit in traffic. It now has 66000 miles on it so this transmission has about the same mileage on it as the original did. I a opened a case with Jeep and can never get them to call me back I am thoroughly disgusted with this vehicle and would never buy another Jeep as long as I live. Not sure what to do next! so not fair that I am stuck with this death trap! I previously owned 3 different Grand Cherokee with no issue, but this Compass is a worthlesss, dangerous, pole of junk! I loathe this vehicle!
Takada recall, my Jeep will randomly turn off while stopped but with the key in the on position and I have to put it in park and restart it, it has mainly happened at red lights
The vehicles may experience loss of air bag and seat belt pretensioner deployment capability in certain crash events due to a pretensioner deployment capability in certain crash events due to a shorting condition resulting in a negative voltage transient that travels to the occupant restraint controller via front impact sensor wires.
The driver side headrest was in the raised position while I was in transit. I stopped at a traffic light and reached up to push the headrest down to the lower position. I pressed the slide button on the base of the headrest with one hand and pushed down on the headrest with the other hand. The headrest blew apart hitting me in the back of the head when it did so. There was no impact to my vehicle that would have caused the headrest to pop in that manner. I did not hit the headrest but pushed firmly to try and lower it to a more comfortable position. I tried to have the headrest reset and closed but was told by a service technician that the head]rest was in fact broken and needed to be replaced.
Able to remove key from ignition while Jeep is in gear, car rolled at least a foot on flat ground. Twice in parking lot, once in garage -clear danger to those behind and along side of vehicle. Happened three times, now use handbrake to insure no accident.
Brought 2014 Jeep Compass in for a safety and emission inspection. 2014 Jeep Compass failed emissions test. 21000 miles. New York state. Jeep Chrysler has been unwillingly to provide loaner vehicle and correct the problem in a timely manner. My inspection is only good until the end of February and this manner needs to be urgently resolved.
I was driving approximately 10 miles an hour in a parking lot and my engine stalled and began to smoke. I reached out to the dealership where I purchased my vehicle first and no one would return my car. There is an additional recall that impacts my vehicle which has to do with the hijacking of the vehicle navigational system/blue tooth. I cannot get resolution from the dealership. State line Dodge Chrysler Jeep dealer #45636/45636
I have taken this car 3 times to the dealer and now it is going on the 4th time to fix a squeaky sound. I am tired of returning. It needs to be fixed and by the way after 4 times I do believe it is considered a new car lemon.
A D V E R T I S E M E N T S
- Paramus, NJ, USA