This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle shut off while going 70 miles an hour, no warning at all. As soon as it was switched off it re-started"?" no codes appearing and no check engine light.
My oil pressure and check engine light kept turning off and on. I contacted the Jeep dealership in regards to the issue, and they advised me it was not dangerous. The problem continued so I attempted to Transport my vehicle to my mechanic, and as I was transporting the vehicle I heard a loud "pop!" from under the hood. The car began to decelerate causing me to have to pull safely to the side of the road from three lanes over. The dash board proceeded to light up and a strange smell began to come through the vehicle. My associate and I got out of the vehicle to check under the hood and found that the vehicle was on fire. We quickly grabbed our belongs and moved a safe distance away from the vehicle. The vehicle was engulfed in flames within 15 minutes and remained on fire until the fire department arrived to extinguish it. The car was a total loss and Jeep has denied association with the incident.
The contact owns a 2014 Jeep Compass. While driving approximately 20 mph, the vehicle shook violently. While driving 45-65 mph, the vehicle vibrated steadily and the check engine indicator illuminated. The vehicle was taken to an independent mechanic where the two front tires were balanced and the front cv axle was replaced; however, the failure recurred. The vehicle was not taken to a dealer. The manufacturer was not contacted. The approximate failure mileage was 73,136.
The contact owns a 2014 Jeep Compass. While driving 60 mph, the vehicle stalled without warning. The contact stated that the vehicle decelerated from 60 mph to 5 mph in the middle of an interstate. The contact was able to exit the interstate onto a smaller road where the vehicle was towed. Chrysler, Jeep West valley in reseda, California diagnosed that the throttle body control was faulty and needed to be replaced. The manufacturer was made aware of the issue and stated that the vehicle was out of the mileage warranty coverage of 30,000. The manufacturer stated that nothing could be done. The failure mileage was approximately 53,900.
Dangerous, engine stalling and complete electrical shut down, while driving at any speed, driving straight, turning, or just sitting there. The ABS light flashes and then everything shuts down without warning. I sit for a minute, then I can restart and the vehicle runs fine. Except for the fact that the engine stalling will happen again. I took it to the dealer, they said there are no codes indicating a problem. The dealer cannot find what this issue is. There was a recall in Dec. 2013 for the exact same problem, however, Chrysler Corp says that my VIN does not fit into vehicles that were recalled. It should be if my 2014 Jeep Compass is having the exact same problem. This is extremely dangerous, stalling in the middle of traffic both on the freeway and in the streets. And with the airbag module not replaced yet by a different recall, it makes it more dangerous if the vehicle stalls in traffic, then a car hits us and no airbag deploys.
- Long Beach, CA, USA
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The vehicle was traveling on a highway, when suddenly a loud "pop" noise (unknown origin) was heard. After pulling safely to the side of highway, a large pool of fluid was noticed underneath the vehicle, smoke began coming from under the hood and within minutes the entire vehicle was engulfed in flames and a total loss. The car had previously been serviced with oil change and fuel injection cleaning two weeks prior (3/4/2017). No prior mechanical issues. Approx 39,000 miles on odometer
I've had to replace all 4 bearings, the 4 wheel drive went completely out during big snow in 2016, the rutter valve had gone bad(which costs over $400., having to replace alternator, and various other things... this Jeep had been nothing but a pain since I've had it and I bought it new. They are junk and the whole vehicle should be recalled.
I have owned this Jeep Compass since July 2014 in the time I have owned it, it has lost power and stopped functioning as I was driving betweeen 55 and 65 miles/ hour 4 times on a very busy 5 lane highway. 1 of those times I had to have it towed. The other times after leaving it sit for approximately 30 minutes, it would restart.the time it was towed, the only thing they could find is the battery was low so they replaced it. Another time at 33,000 miles, they found the transmission was failing so they replaced the transmission. Last month, it died again in the same busy highway and we were almost hit by an 18 wheel truck while trying to get it off the road. I let it sit for 30 minutes and it started again just like the other times. I took it to wallace Jeep in stuart Florida where the service manager did a diagnostic on it and said he could find nothing wrong. I have not driven it on the highway now for weeks because I fear the transmission is going out again and am afraid of being hit in traffic. It now has 66000 miles on it so this transmission has about the same mileage on it as the original did. I a opened a case with Jeep and can never get them to call me back I am thoroughly disgusted with this vehicle and would never buy another Jeep as long as I live. Not sure what to do next! so not fair that I am stuck with this death trap! I previously owned 3 different Grand Cherokee with no issue, but this Compass is a worthlesss, dangerous, pole of junk! I loathe this vehicle!
The contact owns a 2014 Jeep Compass. While driving 30 mph, the vehicle stalled and the engine, throttle, and skid warning indicators illuminated. Also, the vehicle would slow down and stop several times during the day. The contact also stated that the rear driver's side window would automatically go down without warning while driving. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was approximately 27,000.
Exited car with car keys in hand leaving car unlocked with windows all up walked about 10 feet away car starts by itself and then locks the doors I run back to car unlock it put the key in ignition and turn it off and quickly exit car it hasn't done this again been about 2 weeks ago now I M notified of airbag recall with no solution very scary understand this type vehicle cranked up and back over owner please help was waiting to take it back to dealer in titusville fla yet I now live 3 hours away scared to drive this new car but have no backup.
The vehicle is 2years old with 18000 miles, 3 safety recalls, kelly Jeep has had the vehicle for 8 weeks, we picked it up twice only to bring it back the next day, can not fix the problem, very dangerous shuts off while you are driving, safety issue, we would like to get a new vehicle
The contact owns a 2014 Jeep Compass. While driving the vehicle 50-55 mph for approximately one hour, the vehicle independently decelerated to 15 mph. The transmission failure indicator illuminated on the instrument panel. The contact stated that the failure recurred several times. The vehicle was towed to the dealer where it was diagnosed that the failure was caused by a safety feature to prevent the engine from overheating due to excessive driving. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 25,440.
The contact owns a 2014 Jeep Compass. While operating the vehicle, smoke and flames emitted from under the hood. The fire department extinguished the fire. No injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 40,000. The VIN was not available. Updated 07/12/16
The contact owns a 2014 Jeep Compass. The contact stated that while driving at approximately 60 mph, the vehicle started shaking as the etc warning indicator illuminated and the engine stalled. The vehicle did restart. The failure recurred numerous times. The vehicle was taken to a dealer where the diagnosis was unknown. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
The contact owns a 2014 Jeep Compass. The contact stated that the engine stalled numerous times, while driving. The vehicle lost acceleration and the check engine warning light illuminated, while driving at approximately 30 mph. The vehicle was taken to the dealer where the computer software was reprogrammed. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.
The contact owns a 2014 Jeep Compass. The contact stated that the vehicle failed to start and the key hesitated to turn to the on position. The oil pressure warning light illuminated. The contact stated that when the vehicle did start, it did not accelerate over 5 mph for the first mile driven. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 22,000.....updated 01/13/16 the consumer stated the problem is still occurring. Updated 1/22/16.
I was driving approximately 10 miles an hour in a parking lot and my engine stalled and began to smoke. I reached out to the dealership where I purchased my vehicle first and no one would return my car. There is an additional recall that impacts my vehicle which has to do with the hijacking of the vehicle navigational system/blue tooth. I cannot get resolution from the dealership. State line Dodge Chrysler Jeep dealer #45636/45636
The contact owns a 2014 Jeep Compass. While driving at 20 mph, the vehicle stalled without warning. The contact stated that the vehicle was able to restart after the initial attempt. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 33,000.
I was slowly pulling into a parking space in front of local pharmacy. As I was about to put the SUV into park the vehicle suddenly accelerated with my foot on the brake and then jumped two curbstones and went across the front entrance to the store and then hit a parked Toyota SUV and pushed the vehicle back four feet and then finally came to a stop.
Have initiation switch problems. The engine will need catch when the steering wheel isn't perfectly straight while the vehicle is in park. I can shift to other gears from, park but the engine will not start. If the steering wheel is straight, I have no problems.
A D V E R T I S E M E N T S
- Garner, NC, USA