This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving, car completely shuts off. All lights and signals will blink for a quick second, then shuts off. Keyhole will not turn to turn car on, no clicking sound that car is attempting to turn on, unable to turn on emergency lights, can't move to neutral or turn steering wheel, everything locks. Happened twice in the middle of the street. After a few mins (20 mins or more) car turns on again for a few mins before turning off again. Full gas, battery and transmission checked and still working. Vehicle was up to date with oil changes and recalls.
I took my car to be inspected for yearly registration. I was told by the repair shop that I have parts of the subframe and suspension that are excessively rusted, to the point where they are a safety concern and have to be replaced. Other model years of the first generation Jeep Compass have been issued extended warranties on those parts, and I believe it should be extended to the entire first generation of the Jeep Compass.
The contact owns a 2014 Jeep Compass. The contact stated while driving at 35 mph, the vehicle begin to shudder back and forth. The contact was able to pull over and stop the vehicle and began to smell burning wires inside of the vehicle. The contact stated they started seeing smoke coming thru the vent inside of the vehicle. The contact exit out of the vehicle and notice fire coming from underneath the front hood. The contact stated a person came with a fire extinguisher to try to put out the fire but was not successful. The fire department did arrive to the scene and extinguished the fire. A fire report was filed. No one was injured. There was no warning light illuminated from the vehicle. The vehicle was not towed but left at the scene. The vehicle was not inspected, diagnosed or repaired. The contact did call local dealer ennis Ford, Inc. (900 I-45, ennis, tx 75119 phone: (877) 890-8768) who inform the contact to reach out to their insurance company. The manufacturer was not made aware of the failure. The failure mileage was 58,000.
- Dallas, TX, USA
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Had got vehicle from a used car dealership transmission failed 1 month after they replaced transmission at no cost now after 14000 miles transmission making noises again a manual transmission should last more than 14000 miles
I was driving my car and it was not getting any speed with the pedal floored. The car started making loud noises from engine and the etc light came on, check engine light came on which is the mil light, also the ESC light, I was driving and almost got hit because of it driving fine speed limit and then down to less than 5 mph on a very busy street and intersection. There is a major issue as I had it in the shop a month ago for another malfunction. I was driving 55 mph and suddenly it just lost all compression to less than 5 mph. I was able to finally pull over to an area that had no shoulder so I was half in the road and turned the car off. Read the manual and said to cycle the engine several times to see if better. Ir wasn't better, and now trying to go into reverse, pedal to the ground it creeps 1 to 2 mph.
I have a 2014 Jeep Compass sport 2.0. I purchases it in 2016 used. I was driving on the interstate among heavy traffic and my vehicle just stop immediately. This was a major safety hazard. Now, the shop is saying I need a cvt transmission because my transmission is going out. A transmission should last more that 6 years and I should not have to worry about my safety on the interstate. Please help!!! my vehicle was in motion on the interstate. I could have gotten hit or had an accident from it stopping like it did.
The contact owns a 2014 Jeep Compass. The contact stated that while making a left turn at 10 mph, the check engine and throttle control warning lights illuminated. The vehicle shuddered and stalled. The vehicle was driven to the residence where it was diagnosed by an independent mechanic. The contact was informed that the engine control module (ECM) and power train control module (PCM) were defective and needed to be replaced. The vehicle was not repaired. A dealer was not notified of the failure. The manufacturer was informed of the failure. The failure mileage was unknown
I was driving going about 45 when my Jeep out of nowhere stopped and wouldn't go fast then 20mph. So then I got a code reader and it said it was the powertrain. Which makes then engine not want to go.
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags). The contact stated that the vehicle failed to move and the traction control indicator illuminated. River front Chrysler Dodge Jeep Ram (200 hansen blvd, North Aurora, il 60542, (630) 907-1700) was contacted and stated that the parts were not available. The manufacturer was contacted and did not assist. The failure mileage was 69,000.
2014 Jeep Compass sport with manual transmission. Transmission was rebuilt in 2017, under warranty by the dealer due to making a lot of noise while driving the vehicle. As of 8/24/19, the same problem has returned. Vehicle now has 122,896 miles on it. Jeep customer service states that even though vehicle transmission was rebuilt in 2017, that this did not extend warranty and I may have to pay for this repair unless Jeep decides to give good will service. I have driven only manual transmission vehicles since I was 14 years old, now 71, and have never had a transmission fail, clutches have been replaced on vehicles in the past at around 150,000 miles, but never a transmission. Apparently Jeep has a problem with manual transmissions?? don't think three transmission in 122, 896 miles is anywhere normal.
The contact owns a 2014 Jeep Compass. When the turn signals were activated, the interior lighting inside the vehicle illuminated and turned off once the turn signals were deactivated. Also, while driving various speeds, the vehicle failed to accelerate. The contact had to release the accelerator pedal in order the engine to return to normal. There were no warning indicators illuminated. On one occasion, the engine completely failed. The vehicle had to be towed to an independent mechanic who diagnosed that the wheel bearing and alternator needed to be replaced. The manufacturer and dealer were not notified of the failures. The failure mileage was 82,000. The VIN was unknown.
Right now it doesn't run because the brain went out while I was driving back to work from lunch. There's no response to the vehicle and the other day it completely stopped dead while I was driving 65 on my way home from work. To top my matters off with this vehicle it's had the cruise control recalled and replaced and many other parts it's a terrible vehicle. To top my stress with it my seatbelt doesn't lock when it's supposed to so if I wreck looks like I'm going through the windshield. I honestly wish I could afford another vehicle because mine I feel is going to be the death of me. I have a video of what it was doing before it completely shut down can't upload any pictures because it wouldn't do justice.
When going over 30mph or uphill my transmission starts sputtering. I cannot accelerate. Frequently happens when on highways. There is a sudden shift almost like im switching gears. RPM shoots up but car will not gain speed. Headlights will get very dim, inside lights will flicker. When starting the engine its like it almost doesnt want to start. Front window motors work when they please
I was driving down the road doing 40 with 2 of my children when I lost all power control of my vehicle in 90 degree weather. I ended up on someones lawn and pulled up on my emergency brake to stop my car, only way. I ended up being towed home. Car started next day. Took to dealership they said it was throttle control sensor which they stated wasn't covered under warranty. Just this week I took to get its first inspection since purchasing and it failed for emissions. I was told by inspector this make and model had been failing for fuel system failure and to contact dealership. I contacted dealership who stated this is the first they're hearing of this issue and I wasn't able to schedule an appointment until next week and said that there may be a charge for me to fix"??" I have also had to replace both rear hub bearings. I called the Jeep manufacturer who was absolutely useless as well and said certain things are covered under warranty and this may be one that isn't. this is absolutely ludicrous that I have a 4 year old car that failed its first inspection. I have a claim with them.
The contact owns a 2014 Jeep Compass. An attorney called on behalf of the contact. After the contact parked the vehicle and exited, the vehicle rolled away and struck the contact. The contact was unsure if the parking brake was engaged. The air bags did not deploy. A police report was filed. The contact sustained multiple fractures to the right ankle, ribs, and right wrist as well as abrasions that required medical attention. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was unknown. Updated 10/11/18
The contact owns a 2014 Jeep Compass. While parking, the vehicle was shifted into reverse; however, instead of traveling backwards, the vehicle went forward. As a result, the contact's vehicle struck a parked vehicle. There were no injuries and a police report was not filed. The vehicle was towed to an independent mechanic where it was awaiting diagnostic testing and repairs. The manufacturer was not made of the failure. The dealer was not contacted. The failure mileage was 46,000. The VIN was not provided. Contact states this is the second occurence.
A D V E R T I S E M E N T S
- Grand Rapids , MI, USA