This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- The passenger headrest of my 2012 Jeep Compass Limited deployed while the car was in motion on the highway with no reason to deploy. Yes, the component is available for inspection. - This created a distraction to the driver that could have resulted in an accident and also could have injured the passenger. - The dealer mentioned that the issue has happened to other cars, but in my case they could not help me because my car is not under warranty. They told me they could not assist and requested I call Jeep Customer Care. - Jeep Customer Care replied ""We have review the information on your case and sadly found that we are unable to offer any assistance with the head restraint repair." - The vehicle component has not been inspected. - No warning lights, messages or symptoms of the problem
Hello I went to dealer to fix safety recall S61 in 04/16/19 next week show me light airbag problem so they told me to check this problem they charge fee for check in so I refuse to check it cost to much for me so I driving to home and I driving all year with this air bag light and today 4/16/2020 I went dealer where was recall done before and ask again if they fix this light but they told me they charge for inspection that light I think that recall make me more problem then do good for my car I think that recall cause that problem.what I can do with this car??
The contact owns a 2012 Jeep Compass. While driving 45 mph drove over black ice and loss control of the vehicle. As a result, the contact crashed into an embankment, rolled over twice and crashed into another embankment that brought the vehicle to a stop. The driver and passenger side air bags deployed however the frontal air bags failed to deploy. There were no warning lights illuminated. The contact sustained injuries to the head and was taken to the hospital for medical attention. A police report was filed. The vehicle was towed to an independent lot. The insurance deemed vehicle a total loss and referred the contact to NHTSA. The local dealer and manufacturer were not contacted. The failure mileage was 89,000.
The airbag senor light kept popping on and off for approximately a week or two. The dealership reported the front passenger impact sensor and occupant restraint control module needed replaced. The vehicle had not been involved in a crash as of late nor any damage and has been in perfect working order until this incident of the airbag light.
The contact owns a 2012 Jeep Compass. The contact received notification of NHTSA campaign numbers: 13V233000 (air bags, seat belts, electrical system) and 16V668000 (seat belts, air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. James serenity greenville (3064 us-82, greenville, ms 38703, (662) 332-7231) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
- Eudora, AR, USA
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NHTSA recall # 16V-668 on my 2012 Jeep Compass is still incomplete. The manufacturer still advises there is no remedy, even though it has almost been a year since the recall was issued. I am trying to trade this vehicle in and the dealership is telling me they can't accept a 2012 excellent condition Jeep Compass with 54,000 miles on it, because of a recall that can't be fixed. Therefore, I am being penalized for something that is completely out of my control and is the full responsibility of the manufacturer.
I do not feel safe driving my vehicle when the seat belts and air bags may not work in a collision! currently there are no parts to fix this issue and the recall was initiated in September of 2016--it has been almost a year! what about children riding in the vehicle?!
Takata recall my air bag light came on, but there are no parts to fix it. So I and my wife are forced to drive with a no working airbag system. How long is going to take?
Takata recall. The contact owns a 2012 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (bergeron Jeep in new orleans, la) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Rec'd notice from fca regarding recall, S61/nhta16V-688. After contacting fca, was informed that part required would be available by 1 June 2017. Have yet to hear from fca nor could a rep tell me when part would be available. Situation is such that the affected vehicle can not be sold or traded and is loosing value. Vehicle is parked and essentially unusable as it could produce more harm than good to myself or others if used and an incident occurs. Fca is not responding as they stated or as I requested nor have they provided reimbursement for diagnostic work done a local dealer as they initially promised.
Takata recall. The contact owns a 2012 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Takata recall, contacted me more tha 6 months ago, to let me know thata my Jeep has a problem with it's occupant airbags and seat belt, I did follow the steps to regiter on their web site, so far when I called them the parts are nit available
I received a recall for a defective seat belt and air bag assembly in my 2012 Jeep Compass weeks ago. Because this vehicle is used in a fleet capacity, I pulled it from service immediately. I talked to Dodge and was told there is no remedy at this time. I then asked for a loaner vehicle until my vehicle was safe to drive and was told that Dodge doesn't have a rental program for recalls. I don't know how this manufacture doesn't have a plan to rectify an inconvenience that their customers have to go through regarding a problem that wasn't the customers fault to begin with. I'm very unhappy Dodge treats customers like this.
A D V E R T I S E M E N T S
- Caguas, PR, USA