This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's daughter-in-law owns a 2012 Jeep Compass. The contact stated that an additional 20-30 minutes was needed to fill the fuel tank while refueling. The vehicle was initially taken to an independent mechanic and was diagnosed, and it was determined that the roll-over valve was damaged. The failure was linked to NHTSA Campaign Number: 12V142000 (Fuel System, Gasoline). The vehicle was then taken to a dealer where the contact was informed that the vehicle was not included in the recall. The dealer later referred the contact to the NHTSA Hotline for additional assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 44,000.
The contact owns a 2012 Jeep Compass. Upon fueling the vehicle, the fuel pump made a clicking noise. The filler failed to receive the fuel, causing it to have to be pumped slowly due to the failure. The dealer (westbury Jeep Chrysler Dodge Ram srt, 100 jericho turnpike, jericho, NY 11753, (516) 336-4784) was unable to provide an appointment within a reasonable time frame. An independent mechanic inspected and diagnosed the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 34,000.
The contact owns a 2012 Jeep Compass. The contact stated that the engine stalled numerous times without warning while driving various speeds. The dealer was unable to locate a failure code. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 13V120000 (fuel system, gasoline). The vehicle was not repaired. The failure mileage was 38,816.
I purchased the Jeep febuary 28th 2013, from orr Honda texarkana tx. I was not informed the vehicle had any problems or recalls at that time. Within a couple days of having the vehicle I noticed the seat belts would spontaneously unlock and open. I also noticed that the vehicle seemed to have an acceleration problem it was sluggish and sounded like it was not changing gears. When I was stopped to make a turn and began to turn the car stalled on me in the middle of the intersection and quit, it started back and I was able to get out of harms way. Although I have had it at the dealership for the recalls and the problems I described over five times a total of 2 full months combined and was told the recall issues were resolved I picked it up on 3/15/14 from the dealership and drove it home, it died on me while driving, I was able to get it to the side of the street and sat there until it started again, I got it home got up to go to work the next morning and although all lights and alarms are working it only clicks when U try to start it. It will start up immediately with a boost. I have not and will not drive it due to the stalling and dying while driving. I am a pediatric home nurse and I Transport disabled children so not only is my life in danger with this vehicle so are the lives of the disabled children I care for during my job. During the months it was in and out of the shop I missed so many work days I had to give up my position and start a different position due to the lack of reliability of this vehicle. I do not want the vehicle anymore nor will I ever trust it again! at this point I am paying over $600 a month for payment and insurance on a vehicle that is not safe to drive. I have nearly a 19,000 debt on this vehicle and it has been nothing but a nightmare.
The contact owns a 2012 Jeep Compass. The contact received notification of NHTSA campaign id number:13V120000 (fuel system, gasoline) and campaign id number: 12V142000 (fuel system, gasoline) and stated that the parts were not available. The dealer confirmed that the parts were not available to complete the required repairs. The manufacturer was contacted and provided an unreasonable estimated date for when the recall would be repaired. There are no failures at this time.
- North Caldwell, NJ, USA
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The contact owns a 2012 Jeep Compass. The contact received notification of NHTSA campaign number: 13V120000 (fuel system, gasoline). The dealer was contacted and stated that the part needed for the repair was not available because the manufacturer was only providing one part per week to the dealer. The manufacturer was contacted. The contact had not experienced a failure.
The contact owns a 2012 Jeep Compass. The contact stated she received notification of NHTSA campaign number: 13V120000 (fuel system, gasoline). The dealer was made aware of the notice and stated that the part needed for the recall repair was not available. The manufacturer was made aware of the failure and could not provide a date of availability for the part. The contact had not experienced a failure. The current mileage was approximately 12,000.
A D V E R T I S E M E N T S
- Southport, CT, USA