This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife and I just exited the highway where we were traveling 70 mph (rt 75 South Tennessee). We came to a stop light that was red and applied the brakes. We heard a load sound from the right front wheel and the wheel pulled from my hands. I exited the car to find the lower a frame had broken off the sub frame. If this happened on the highway or on the exit ramp, we would have lost control and crashed. The police and the tow truck driver had never seen anything like this and agreed if this happened at speed, we may have been hurt. Towed the 2011 Compass to a Dodge dealer in cleveland, tn.
The subframe or K-frame of the vehicle is rotted out and the sway bars broke away from the vehicle. Cause popping and cracking when driving (in motion).
Vehicle is prone to cvt transmission overheating at high rate of speed in warm weather. This has happened 4 separate times now on the interstate highway system, the latest on interstate 95 South 50 miles North of the Florida line in Georgia. Car will stop any acceleration, transmission overheat light comes on and you cannot maintain speed with flow of traffic. Create a hazardous situation trying to exit the interstate highway, occurred at 70 mph. Jeep dealership cannot detect any problem when diagnosing from prior similar event. In addition wheel bearings in rear axles wear out on average every 35,000 miles I have replaced twice now plus ball joint in front needed replacement at between 36,000 and 40,000 miles
Clunking noise in front end. Took it to the dealer. Lower control arms and ball joints needed to be replaced, rear shocks were leaking rear sway bar need to be replaced. Was never of road! needs a new front end at 65000 miles?
Most of the time when making a slow right turn on uneven road, you can hear a load popping or snapping sound coming from the left front area, of the lower control arm. Almost sounds as bolts are snapping apart.
- Manchester, NH, USA
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The contact owns a 2011 Jeep Compass. The contact stated that the steering wheel would pull hard toward the right when driving at various speeds. The vehicle was taken to the dealer for diagnostics. The technicians stated that the failure was caused by a combination of the nature of the front wheel drive vehicle and driver inexperience. The technicians adjusted the camber yet the failure continued after the adjustment. The vehicle was not further repaired. The approximate failure mileage was 65. Updated 07/20/11 the consumer also stated the transmission failed to change gears. There was a whining sound and it felt as though, it was straining to change gears. The failure resulted in a loss of power necessary to merge safely from one lane of traffic to another. The consumer stated the vehicle lost all power. The vehicle struggled to re-start, but eventually it did. The check engine light illuminated afterwards. Updated 11/21/11
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- Grandview, TN, USA