The contact owns a 2011 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Szott M-59 Chrysler Jeep (located at 6700 East highland rd, white lake, Michigan 48383) was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Warren, MI, USA

Recall has not been resolved

- Round Rock, TX, USA

The contact owns a 2011 Jeep Compass. The contact received a recall notification for NHTSA campaign number: 16V668000 (seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Berkley, MI, USA

The contact owns a 2011 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Schevenus, NY, USA

S61/NHTSA 16V-668 occupant restraint controller - there was an accident about 1 year prior to this recall and the safety belts didn't restrain properly, as both driver and passenger were injured and after 19 months later are still being treated for injuries. The seat belt light indicator wouldn't go off when no seat belt was on even at speeds of 40+ miles. The vehicle was taken back to dealership for a fix and was told they couldn't find such an issue. It malfunctions periodically and will not go off as to no seat belt on when going 40+miles or light will come on but dinging noise or sometimes nothing will come on. There has even been a few times when the light comes on when both driver and passenger belts are on and secure. Chrysler issued a recall with no fix yet, but will not issue rental or loaner cars as their is no safety issue"?".I want to say all the issues started about a year after I bought the car, first with the vehicle locking me out of the car.the security system seized and I couldn't start my car or anything and it had to be towed at about 9,000 miles. This car was bought brand new. Filed another complaint on the drive train for this vehicle - I have had many issues with this vehicle. The dealership didn't seem to care at all. They would continue to tell me the didn't see anything wrong. I don't have the exact date with me - it was the end of September beginning of October in 2015, right after the car accident. I brought it back after I had received it back from the fixes to car after the accident and dealership said they checked everything and all is fine. It isn't fine and I still continue to have issues with it. It happens periodically and it is when the car is moving.

- Bremerton, WA, USA

Recall for occupant restraint controller failure was announced by Chrysler over 2 years ago and I received a notice in the mail over a year ago that my 2011 Jeep Compass was included in this recall. This means that my seat belt and front airbags may not deploy in the case of an accident, leaving me and my family subject at an increase for severe injury or fatality. I have inquired about a repair and was told by my local dealer, capital Chrysler, Jeep, Dodge that the fix had not been released yet but they had scheduled it for a fix of this problem (4/4/17) while it was in for another issue. They then told me that the fix had not been released by mopar, not that the parts were not available. It requires replacement of the occupant restraint controller (orc). Is this a part that is not available or is it a cost factor for Chrysler at my expense? then, I received on 4/15/17 a card in the mail marked "urgent" from mopar (copy attached). It indicated that I had not gotten my car recall repaired and to contact my dealer immediately to get my orc replaced. I contacted capital and was informed that the part had not been released yet and that the card had been mailed to me from mopar. I then called mopar on 4/20/17 and was told there was not a fix yet and that they would contact me when there was. This does not make sense. Why did I receive the card in the mail and why is there such a mix up. Not that I am planning to be in an accident but this lack of safety restraints really frightens me and could have catastrophic consequences. Please investigate this issue. I am attaching a copy of the card, front and back, that I received from mopar.

- Raleigh, NC, USA

The contact owns a 2011 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lawndale, NC, USA

2011 Jeep Compass, a rental vehicle. The front right seat safety belt, while appearing to be buckled, was not securely fastened. When the vehicle came to a sudden stop, the belt unbuckled allowing the passenger to move forward towards the dashboard. No injuries resulted from the incident. Upon investigation it was apparent that the outer plastic casing of the buckle receptacle was not in the correct position. This piece was moved by hand into the correct position, and the belt then apparently operated appropriately for the remainder of the rental period.

- Milford, NH, USA