This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Jeep Compass. While driving approximately 30 mph, the contact stated that the driver side head rest separated. The head rest struck the contact's neck and head, causing the contact to suffer a dislocated neck. The vehicle was taken to the dealer where it was diagnosed that the head rest plastic base separated due to defective plastic. The head rest was not repaired. The manufacturer was notified. The failure mileage was 74,519.
- Humacao , PR, USA
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- Humacao , PR, USA