This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Jeep extended the warranty for the front and rear body subframes. I had my vehicle inspected at the onset of the warranty. I again had an inspection done at my local dealer on 4/15/2022. Since that date the vehicle has been driven approximately 7000 miles. A week ago as I was making a turn at traffic speed I heard a thumping sound. On 11/12/2023 with the vehicle on jackstands it was confirmed that the rear subframe on the drivers side had completely broken and the subframe on the passenger side was rusted through as well. I called Jeep US on 11/14/2023 and it was stated that the warranty was no longer in effect with them. I believe the inspection was either not completed properly or the damage was already in process. This could have resulted in a horrific incident as there were no warning signs and thinking that the inspection had not shown any potential hazard.
In the last four years, I have had to replace the control arms on both the driver side and the passenger side, I just found out that both are need of replacement again and it the cost is out of this world. Jeep needs to take care of this. I understand I am not the only one with this issue.
The drain in the sunroof is defective. There are a lot of complaints on the internet of this problem. I constantly "clear the drain as told by the car dealership" but the drain still leaks while you are driving and this becomes a major distraction. The water is dripping from my overhead lights down into my gear shifter. This is a major distraction to me because it takes my attention away from my driving while I am focusing on trying to stop it from leaking all over mechanics in my vehicle and also trying to keep it from shorting out my electrical system. You can't ignore it because it is right in front of you dripping while you are driving!
My 2009 Jeep Compass overheats on long trips. It does a high pitched whining noise and then it slows down to 40 mph and will not allow you to go faster. This is very bad when you are on interstate 5 with no way to pull over and grandchildren in the car. Very dangerous. This has happened 3 times. I took it to the dealership yesterday and they found "nothing wrong". they could not "duplicate" the problem which I told them of course they can't duplicate it they aren't traveling on a long trip. I googled it and I see that it is a known problem with the Jeep Compass that the dealerships are not acknowledging. It has to do with the cvt transmission and can not be fixed. These cars need to be recalled before someone dies or is injured.
A D V E R T I S E M E N T S
- Jeffersonville, IN, USA