This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Jeep Compass. The contact was informed by ferrario auto team of sayre (102 spring St, sayre, pa 18840, (570) 888-2367) that the vehicle's front cross member bar was corroded and needed to be replaced. The contact was also informed that there was an extended warranty for the part; however, the warranty was expired. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Front subframe rotted out on 2009 with only 90,000 miles. This is a safety issue if driving and brakes, which could cause serious injury and/or death to myself or others. My mechanic said this should not be this rotted for a car of this age. I brought it to mechanic for leaking oil, and when he lifted it he saw rust. The oil pain is now getting replaced for corrosion.
The contact owns a 2009 Jeep Compass. The contact stated that while stationary, the cross member of the vehicle was rusted severely. The vehicle was diagnosed as needing the cross member replaced. It was unknown where the vehicle was taken to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the faikure. The failure mileage was approximately 101,000.
- Manlius, NY, USA
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Our Jeep has a rotted subframe which poses a safety risk. We have the lifetime maxcare warranty with Chrysler, however, they denied our claim and advised us to contact Jeep, but Jeep indicated they could do nothing. $3000 repair!!!! we have replaced bearings over 6 times in this vehicle too. Jeep indicated their was a "bulletin", not recall, issued on extending the frame warranty for 10 years. (note: This bulletin applies to vehicles built on or after August 26, 2005 (mdh 0826xx) and on or before July 23, 2007 (mdh 0723xx). I find it odd that this "bulletin" was issued in the salt belt region (where we live) and reading forums and complaints, it starting to happen to 2008 and 2009 Jeep Compass.'
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- Athens, PA, USA