This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought this vehicle in nov of 2021 took it to local mechanic who quoted me 1000 to fix it completely so I did a little at a time the suspension control arms and rockers completely bad! Now the vehicle only has130000 miles on it and the CVT worst transmission ever is going out which is 5000 to fix I can-??t believe there is no recall knowing these vehicles have and are know for bad transmissions so now I am not only out a vehicle I am out the money I spent on buying this vehicle not to mention what I have spent to fix it!
My subframe has completely rotted out. My local dealer informed me it is out of warranty. I see thousands of people have the same issue which is why you extended the warranty but nobody informed us about it! the design of this model is flawed; the parts are inferior for a snowbelt state and to top it off the exhaust from the air conditioner leaks directly on the front subframe. 3 separate mechanics have told me this should not have happened; I should not have to pay for parts you know are no good. Please tell me you are going to stand behind your products! we own a company and have several Jeep vehicles but if this is not fixed we will be trading them all in and will move to another vendor who will stand behind their products and wants to keep their customers safe! even the local dealer said this was ridiculous and that you should be doing a recall on this!
Rear subframe rusted to the point of needing replaced. Car has only 97000 miles on it. There is no reason that the car should be this rusted, there needs to be a recall on the rear subframes, and add additional support to ensure the safety of the vehicle.
While in motion, a clunking noise was heard in rear end. Independent garage (zeller auto center,616 main St., torrinton, ct. 06790, 860-489-0204) diagnosed a rusted and rotted rear subframe. Internet check revealed other owners of this model experienced the same probem. Jeep issued an extended warrantee for 10 years from production date. No notice to vehicle owners! contacted Jeep (case #57633304) and they advised that extended warrantee for this car expired on 12/28/17 and they would not make an extension. They stated that a recall was not needed when an extended warrantee was issued. I think a recall is needed so that other owners of this vehicle can be warned of the rusting subframe problem before an accident and injuries occur.
Chrysler issued a recall for my vehicle in June: Safety recall L27 / NHTSA 12V-085 rear suspension lower control arms. It is now September and I've tried to have it fixed by 3 different Jeep dealerships. None of them have the part, they all ordered the part, they all have not received the part. Chrysler's number for the recall is U42. Dealerships in South Florida contacted: Joey accardi, arrigo, and, worst of them all, schumacher. I am driving an extremely unsafe vehicle because the part is not available"? ridiculous. But no one seems to care much about it. How can a manufacturer issue a recall and not have the responsibility to have the parts available to fix the issue? I have cut back my driving, in fear, but I have to use the car sometimes. It's been over 2 months now and no hope is in sight. I call every week to check if the part has arrived.arrigo is the one I am concentrating on, as they at least knew about the recall and were willing to order the part. What good is being advised of a recall when you can't do anything about it?"
- Boynton Beach, FL, USA
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The contact owns a 2008 Jeep Compass. The contact stated that the vehicle experienced a moderate vibration and stalled while being operated at 20 mph. The wheels detached from the vehicle after it stalled. The failure occurred without warning. The vehicle was towed to the contact's residence. Prior to it being towed, the tow truck technician informed the contact that the frame separated from the vehicle. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Takata recall. I have a 2008 Jeep Compass, purchased vehicle at the end of August 2017. I was just form about a month ago that my sub frame was rotted out and had a warranty on it from my local mechanic. I have then contact several Jeep dealerships about this recall, have continued to tell me that this recall has expired and that I will not be able to get my Jeep fixed. I was never informed by phone call email or anything by mail about this recall or I would have taken the opportunity to get this problem solved.
While driving the car started pulling to the left and right. Pulled the wheel to check tie rod ends, cv shaft, control arm and found that the K-frame had rusted so bad that the control arm was loose.
The contact owns a 2008 Jeep Compass. The contact stated that while the vehicle was in for routine maintenance, the independent mechanic discovered that the sub frame of the vehicle had rusted and corroded. The vehicle was not repaired. The manufacturer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 80,000. Updated 08/30/16 the consumer stated the engine support corroded near the middle subframe and side rail by the control arm. Updated 10/19/16.
Recently purchased a 2008 Jeep Compass from a private owner in Ohio. We went for inspection as required in Pennsylvania where we live. The Jeep failed because the cross member frame was almost completely rusted out. The service manager at the dealership said this is a defect in how the Jeep was manufactured. The placement of the air conditioner with the constant dripping and condensation plus the use of road salt in Ohio caused the frame to corrode. Chrysler is aware of the problem and has recalled 2007 and older Jeep but is not honoring the extended warranty on the 2008 and newer models even though they know there is a huge problem in the design. The repairs are going to cost over $1500 dollars with no guarantee it wont happen again just by using the air conditioner. How many people have to complain or something bad happens before Chrysler will do something about the problem? every Jeep no matter what year should be covered under the recall.
I have had my 2008 Jeep Compass for approximately 14 months, and just recently I thought I had a tie rod that needed to be replaced. There was a very loud knocking sound coming from the front drivers side and the car pulled hard to the left. I took it to be inspected and as soon as the mechanic got it up on the lift he immediately set it back down. The front subframe is so badly rusted through he was afraid that the transmission or engine would fall through. I am currently out of a car as the mechanic deemed it extremely unsafe to drive and would not let me drive the car back home. There is currently a recall for the subframe on the 2007 model year, my car was manufactured in 12/2007 so I have reason to believe that my car was made with parts affected in the recall of the 2007 model year.
The contact owns a 2008 Jeep Compass. While pulling out of a parking lot, the contact heard a loud noise near the front driver side of the vehicle. The vehicle was taken to an independent mechanic where the technician noticed that underneath the vehicle, the subframe, control arm, and crossmember bar were corroded and needed to be replaced. The vehicle was repaired. In addition, the fuel filter was corroded and not repaired. The manufacturer was notified. The approximate failure mileage was 66,000.
During my annual inspection it was found that both my front and rear cross frame members were so severely rusted that it to dangerous to drive till they are replaced. I call the dealer who the Jeep was bought from and was told that only the 2007 models have an extended frame protection warrantee that covers this problem. My Jeep was built on 8/14/07 less than three weeks after Jeep cutoff date. After investigating I found that there are several hundred cases like mine that Jeep refuses to cover. The frame should not be failing this fast and as bad. I feel there is a material design flaw that Jeep is trying to cover. More people need to be aware of the problem. My Jeep has no visual rust it looks brand new. Unless the owner or mechanic crawls underneath this can go un noticed until there is a major failure.
I took my Jeep Compass in for a routine oil change when the mechanic discovered that the subframe (cross member and control arm) which secured the engine and transmission was completely rusted through. The mechanic asked me to take a look. The hole was so large I could put my hand in it and the crack ran along the entire crossmember. He cautioned me to not drive it until it was replaced, saying that the engine and transmission could fall out at any time and could lead to a very serious if not fatal accident. Also noted was play in the right outer tie rod and right lower ball joint. My vehicle had just turned the 100K mile mark. I am the original owner and have routine maintenance performed. If I had not take to a local mechanic, this may have not been discovered resulting in serious consequences. Calls to Chrysler customer service eventually resulted in a reduction in the cost of parts (2007 Compass was recalled for same issue). My bill is still over $1,000 and would like Chrysler to cover the cost of labor and parts. The replacement parts used were from the 2007 recall. This is unsafe and should not be happening to a vehicle 7.5 years old. I was told it was because salt is used on the roads. If that's the case, they should issue a disclaimer or safety warning when selling Jeep in areas that have snow and salt. I am very concerned that I had been driving for months, if not longer, in a very unsafe vehicle.the Jeep Compass 2007 was recalled and Chrysler pacifica for the exact same problems. Apparently, not enough complaints have warranted a 2008 recall.
The K frame is rusted to the point that the vehicle's steering wheel shakes when going around a curve. Our mechanic was able to stabilize this, but states the frame is so rusted that he can push a screwdriver through with very little effort. It needs replaced. We contacted our dealer, and were told that only the 2007 models are covered by a safety recall.
2008 Jeep Compass engine cradle failed nys inspection due to premature rusting. 2007 model year was extended warranty for 10 years on engine cradle because of premature rusting. My Jeep was manufactured in March of 2008. I am sure the engine cradle part was manufactured in 2007 and placed into the 2008 because no replacement or update was made to the part between 2007 and 2008. Jeep refused to cover the 2008 which I had to pay for repair. This part if not repaired and during an accident will cause serious structural damage to the vehicle which could cause serious injury or death to the occupants in the vehicle. I have taken photos and the failed nys inspection notice. I have also made a copy of this report for my records.
Stopped for an oil change, was told that the sub frame was very rusted, mechanic suggested I call Chrysler, he said this shouldn"T be that rusted. Said that the 2007 models were being fixed by Chrysler under the warranty. When I called Chrysler the checked the VIN # and said it wasn't on the list. They didn't really have an answer for me. This is an expensive repair that I can't afford. Sus
I took my vehicle in for state inspection and a "creaking" type noise. It was found to have the K frame rusted through therefore failing state inspection. I was advised that this is the same body type (platform) used in the 2007 Dodge caliber and the same part number. The 2007 Dodge caliber was recalled due to this part failure which could cause the engine and other components to fall out of the car. It is obvious that Chrysler knows about the issue as they recalled the 2007 caliber but unless forced is not taking care of this problem in other vehicles made using the same platform and parts. When the car was under warranty only 2 years less than 25000 miles I had to have a tie rod replaced. I was also advised by the service manager that "these vehicles are known for this issue".
A D V E R T I S E M E N T S
- Saint Robert , MO, USA