This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Jeep Compass. While the vehicle was undergoing maintenance, the independent mechanic discovered two holes in the rear crossmembers. The contact was informed that the holes were caused by severe rusting and corrosion and the crossmembers needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer (vision Dodge, 920 panorama trail, rochester, NY) were notified, but no assistance was offered. The failure mileage was 82,000.
The contact owns a 2008 Jeep Compass. While the vehicle was being inspected, the contact was informed that the subframe was rusted. The vehicle was taken to an independent mechanic who stated that the subframe needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
The contact owns a 2008 Jeep Compass. The contact stated that the vehicle experienced a moderate vibration and stalled while being operated at 20 mph. The wheels detached from the vehicle after it stalled. The failure occurred without warning. The vehicle was towed to the contact's residence. Prior to it being towed, the tow truck technician informed the contact that the frame separated from the vehicle. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
The contact owns a 2008 Jeep Compass. An independent mechanic informed the contact that the cross members of the vehicle were rusted. The dealer confirmed that the cross members may not have been coated properly during the manufacturing of the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 60,000.
The contact owns a 2008 Jeep Compass. The contact stated that the sub frame was entirely rusted. The vehicle was taken to a dealer, who diagnosed that the sub frame needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 88,000.
A D V E R T I S E M E N T S
- Walworth, NY, USA