This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front and Rear Crossmember Corrosion (X69 Warranty Extension) - 2008-2012 Dodge Caliber & Jeep Compass/Patriot- NHTSA ID # 10140027 My Daughter was recently given a 2008 Jeep Compass by a family member for her 16th birthday. We took it to our local Auto serviceman who checked the car out, and made us aware of the Warranty Extension b/c the Font Crossmembers are rusted out. We live in Ohio and would qualify for the Warranty, yet the car is past the 10 year timeframe. Other than this issue, the car is in great shape, only 85K miles. I contacted the dealership and Chrysler about the issue, and both said they would not honor the warranty. My questions are, is there anything else I can do, and if this is done as an extended warranty, are all customers formally notified" Why would the dealership not ever recommend the fix if they serviced the car, which according to this family member, never happened" There has been no accident, but the car rattles a little when driven, so I want to fix it before something does happen.
2008 Jeep purchased brand new in 2010. In 2019 with only 71,000 miles and now viisible rust on the vehicle, my mechanic advised that the subframe was rotted through with rust and was soft and the subframe needs replacing ($1,750). I contacted fca (Fiat Chrysler automobile) and they told me the warranty expired and I would have to pay for it.
I recently had to replace the crossmember on my 2008 Jeep Compass in the front due to corrosion causing steering issues when turning (loud clunk sound). The cost is expensive and I may have to replace the rear crossmember as well. I was also unaware of this recall and never contacted by the dealership to come in for replacement.
Sub frame rusted out making the car not safe to drive and it would cost $1700 for repair. No notice was sent out to owners; only mechanics. No public announcement of problem. Car was driven by my 82 year old mother in law. I am her son in law and I was driving her car to take her to an appointment; and suddenly it was difficult to handle, going to the right. I took it to my mechanic, and was told the car was not safe to drive. Sub frame rust. My mechanic knew about the problem from Jeep, but researching it online confirmed what he told me. Jeep knew of the problem and extended the warranty but did not recall the car; just sent notifications to mechanics, not the owners. My mother in law had the car inspected in July 2018 by her mechanic. VIN number indicated extended warranty on frame expired Sept 2018. Problem happened in Dec. 2018. I confirmed all the above with local Jeep dealership. We approached my mother in laws mechanic and he admitted knowing of the problem, but apparently missed it in inspection or chose not to tell her. The car was well cared for. Oil changes etc...79,000 miles near perfect body and now I'm told it's junk--and only worth $200! I called Jeep Corp office 877-426-5337 to make a plea to get the car repaired so my mother in law could resell. Living in a government assisted senior apartment, she thought her car was an asset or investment she could someday rely on for a little extra; but not its been reduced to a couple hundred dollars. Not to mention--she could have been driving and the car could have fallen apart and she could have hurt herself and others. The car should have been recalled
- Erie, PA, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2008 Jeep Compass. While driving approximately 5 mph, another vehicle crashed into the front driver's side of the contact's vehicle. The air bags did not deploy. There were no warning indicators illuminated. There were no injuries and a police report was filed. The vehicle was towed to an independent mechanic where it was diagnosed that the subframe and alignment needed to be repaired. The mechanic refused to service the vehicle because the frame was badly rusted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer informed the contact that an inspector would be sent out. The contact called ryan auto mall (Chrysler Dodge Jeep Ram) at (763) 682-2424 (1000 highway 55 East, buffalo, mn 55313) where an appointment was scheduled for an inspection. The approximate failure mileage was 134,000.
I recently purchased a 2008 Jeep Compass took it in for oil change and tire rotation they informed me that my engine cradle, there words not mine, was completely rotted and needed replaced! I do alot of traveling taking monthly trips to Alabama and also deliver caters for my job. I often have my grandkids with me as well. I went on line and seen hundreds of complaints the same as mine! this issue is a death trap and Jeep manufactures should be held accountable for this defect! these Jeep are not even 10yrs old this should not be happening I am posting my photos of mine to show how bad this situation
The contact owns a 2008 Jeep Compass. While driving various speeds, there was an abnormal noise coming from the front of the vehicle. The contact inspected the vehicle and found that the undercarriage was corroded. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
The contact owns a 2008 Jeep Compass. While driving various speeds over bumps in the road, a banging noise was present coming from the front of the vehicle. The vehicle was taken to an independent mechanic who discovered that the front subframe was rusted and corroded. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 106,300.
The contact owns a 2008 Jeep Compass. The contact stated that the subframe was rusted to the point that one could put a finger through. The vehicle was taken to the dealer where it was diagnosed that the subframe needed to be replaced, but was not repaired. This was not part of fca's extended warranty for the 2007 Jeep Compass subframe. The manufacturer was notified of the failure. The failure mileage was 60,000. Updated 01/04/17 updated 09/18/2017
The contact owns a 2008 Jeep Compass. The contact stated that there was engine cradle corrosion. The vehicle was taken to the dealer where they diagnosed that the engine cradle would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 80,000....updated 12/28/16
The contact owns a 2008 Jeep Compass. While the vehicle was at the dealer for routine maintenance, it was diagnosed that the cross member was rusted. The manufacturer was notified, but the vehicle was not repaired. The approximate failure mileage was 115,000.
We have been told by two different auto mechanics that the frame of our 2008 Jeep Compass is severely corroded - much more severe than should be for the amount of years/miles it is.
2008 Jeep Compass 115,000 miles rotted subframe. I called Chrysler and they said there was nothing they can do. Thank you! what a disappointment especially since they are aware of this problem and are not fixing it on the 2008. Noise started while driving on 7/6/16.
The contact owns a 2008 Jeep Compass. The contact stated that the subframe had holes and was corroded. The vehicle was taken to the dealer where it was diagnosed that the engine subframe needed to be replaced immediately. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 91,700.
The contact owns a 2008 Jeep Compass. While driving 25 mph, the vehicle hit a pothole and began to decrease in speed. The contact observed a metal piece hanging under the vehicle. The vehicle was towed to a dealer where it was diagnosed that the subframe, rear cross member, and lower control arm were corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 74,051.
Recently purchased a 2008 Jeep Compass from a private owner in Ohio. We went for inspection as required in Pennsylvania where we live. The Jeep failed because the cross member frame was almost completely rusted out. The service manager at the dealership said this is a defect in how the Jeep was manufactured. The placement of the air conditioner with the constant dripping and condensation plus the use of road salt in Ohio caused the frame to corrode. Chrysler is aware of the problem and has recalled 2007 and older Jeep but is not honoring the extended warranty on the 2008 and newer models even though they know there is a huge problem in the design. The repairs are going to cost over $1500 dollars with no guarantee it wont happen again just by using the air conditioner. How many people have to complain or something bad happens before Chrysler will do something about the problem? every Jeep no matter what year should be covered under the recall.
Sub frame rot, sub frame that supports the engine. Local Jeep service center said it was in need of repairs soon. Jeep recalled the 2007 Compass for just this issue, there's obvious defect. Others with 2008 Compass is reporting the exact same problem.
I had my Jeep in for it's yearly inspection. During the inspection, the mechanic discovered my control arms needed to be replaced. I had just had them replaced during the previous year's inspection. He also found that the front driver's side subframe is rusting through. I contacted the dealer (I've had the car for just over two years) and was only told there is not open recall.
The contact owns a 2008 Jeep Compass. While at an independent mechanic for repair, the mechanic diagnosed that the front cross member was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was 89,000.
- Blasdell, NY, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Girard, OH, USA