This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Compass. The contact stated while driving at an undisclosed speed, an abnormal clanking sound was coming from the rear of the vehicle. The contact drove the vehicle to an independent mechanic who inspected the vehicle but could not determine the cause of the failure. The vehicle was taken to another independent mechanic who diagnosed the vehicle and determined that the rear strut assembly was damaged and needed to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. The VIN was not available.
The contact owns a 2007 Jeep Compass. When the contact took the vehicle to autonation Toyota fort myers (2555 colonial blvd, fort myers, fl 33907, (239) 321-5413) for engine repairs, he was informed that the rear suspension crossmember needed to be replaced due to corrosion. The crossmember was not repaired. The manufacturer was not notified. The failure mileage was 100,000.
2007 Jeep Compass. Consumer writes in regards to dissatisfaction with vehicle. The consumer stated the ball joints needed to be replaced on the vehicle at 39,106. At 43,060, the rear ball joints needed to be replaced. Now, with 48,000 miles on the vehicle, the front and rear ball joints needed to be replaced for a third time. The consumer also stated the tire needed to be replaced with only 34,406 miles on the vehicle.
The contact owns a 2007 Jeep Compass. While driving approximately 35 mph, the contact heard a loud squeaking sound coming from the rear of the vehicle. The vehicle was taken to the dealer for diagnostics. The technician stated the rear lower ball joints would have to be replaced. Prior to the failure with the lower ball joints the contact stated the front drivers and passenger side tie rod had to be replaced. The contact did not experience a failure with the tie rod. The lower ball joints were not replaced. The vehicle was not repaired. The approximate failure mileage was 33,000. Updated 05/11/12 updated 05/21/12
Passenger side lower front ball joint, (front was shaking while driving and had to be replaced) driver side front outer tie rod, (steering wheel was shaking while driving) both rear upper control arms. ( was not diagnosed until I was having wheel alignment done.) but rear tires were damaged from these parts being worn.. had to replace all these parts. Only have rear upper control arms and tie rod. Owners opinion is that factory wheels are to big for this vehicle and causing to much pressure on these parts.
A D V E R T I S E M E N T S
- Warrenville, IL, USA