This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Compass. While driving 30 mph, the contact heard a noise coming from underneath the front of the vehicle. In addition, the vehicle failed to maintain position when driving. The contact had to continuously maneuver the steering wheel to keep the vehicle from veering. The vehicle was taken to a mechanic who diagnosed that both front lower control arms needed to be replaced. The vehicle was repaired; however, the failure recurred and the vehicle was taken back to the mechanic who diagnosed that both front lower control arms needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.
The contact owns a 2007 Jeep Compass. The contact stated that while having the vehicle inspected, it was advised that the lower passenger side ball joint and control arm needed to be replaced. In addition, the independent mechanic diagnosed that the front end suspension needed to be repaired. The vehicle was not repaired. The contact previously had the right control arm repaired under a manufacturer recall. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000. Djr
- Plattsburgh, NY, USA
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- Vine Land, NJ, USA