This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Compass. The contact stated that the lower ball joints were replaced on three occasions and that the tie rod ends were replaced on two occasions. The vehicle was repaired at an independent mechanic twice and the dealer once. The technician was unable to replicate the cause of the failure. The manufacturer was made aware of the failure. The failure mileage was unknown and the current mileage was 60,259. Updated 8/19/14 updated 9/5/2014
The contact owns a 2007 Jeep Compass. While driving approximately 35 mph, the contact heard a loud squeaking sound coming from the rear of the vehicle. The vehicle was taken to the dealer for diagnostics. The technician stated the rear lower ball joints would have to be replaced. Prior to the failure with the lower ball joints the contact stated the front drivers and passenger side tie rod had to be replaced. The contact did not experience a failure with the tie rod. The lower ball joints were not replaced. The vehicle was not repaired. The approximate failure mileage was 33,000. Updated 05/11/12 updated 05/21/12
The contact owns a 2007 Jeep Compass. The contact stated that he could hear noises coming from under the vehicle while driving at various speeds over 35 mph. The vehicle was taken to an independent repair shop and the contact was informed that the tie rod assembly and all of the ball joints needed to be replaced. The tie rod assembly was replaced. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 31,824. Updated 02/0812 the mechanic replaced the lower left control arm and lower right control arm. Updated 02/29/12
The contact owns a 2007 Jeep Compass. The vehicle was being serviced at an authorized dealer when the mechanic advised the contact that the front tie rods and lower ball joints would need replacing. The vehicle was taken to an independent mechanic for repairs. The failure and current mileage was 16,430.
The contact owns a 2007 Jeep Compass. While driving at any speed, the contact heard a rattling sound coming from the front end of the vehicle. The vehicle was taken to the dealer and they stated that the outer driver's side tie rod and control arm needed to be replaced. The failure still persists. The current mileage was 53,800 and failure mileage was 6,762. Updated 09/11/09 updated 09/15/09.
- Trenton, MI, USA
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The contact owns a 2007 Jeep Compass. The vehicle was taken to the dealer for repair and stated that the front tie rod failed. The contact is currently on a waiting list to have this failure repaired, but the part will be unavailable until July of 2008. She stated that if the tie rods fail, the vehicle could flip over. The failure mileage was 73,535.
A D V E R T I S E M E N T S
- Ashland, MA, USA