This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
FOUR (4) Cooper Adventure HT 245/65R17 were purchased in late 2019 from PepBoys at 6900 Highway 6 North, Houston, Tx 77084. One tire (front Driver side) began separating on November 2021 and was replaced at no charge by PepBoys under Mfg Warranty. 2nd Tire (Rear Driver side) experienced a blowout while driving to Houston along I10 east of Shulenburgh, Tx, on Sunday July 24th. Fortunately i was able to replace blowout tire with the spare but my son's safety and my own safety was compromised as the shoulder on that stretch of the interstate is not very wide as i replacing the tire within 4Ft of zooming 18-wheelers and other vehicles going by in 100F degree weather. The incident ocurred at 545pm aprox - The blowout caused the rear fender to break and the moulding above the tire and rear door broke from the car also. I estimate the repair will cost around $5-6K or so aproximately. PepBoys replaced blowout rear tire and the other 2 tires as well.
- Houston, TX, USA
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- Houston, TX, USA