This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving out to my parent's with my daughters my Jeep just shut down, {stalled} while going 50-55 mph. Lost power steering and brakes, had to shift into neutral and re start. This happened four more times in the next 8.4 miles. After dropping of my kids my husband followed me to the dealership to drop it off. About 9 miles away, and it shut down 6 more times at various speeds. Dealer does not know what's wrong and is waiting until Monday to get a response from Chrysler head quarters.
In continuation of my previous complaint 10563803 since the N23 recall disabled the 4 low in the transfer case of my Jeep, Jeep has been attempting to repair it. The most recent repair was completed on 6/19 and per the dealer Jeep had them hard wire circuits T313 and K594 on my vehicle. While traveling at 75 mph the warning indicators for both the traction control system and the electronic stability program lit. Shutting the vehicle off and restarting did not clear the issue. I believe that both of these system are mandated by NHTSA in 75% of all vehicles sold in this model year and it appears that Jeep is compromising these systems in an attempt to fix a related problem.
After application of safety recall N23/ NHTSA 13V-175. Reprogram final drive controller module. 2005 - 2010. (wk) Jeep Grand Cherokee. 2006 - 2010. (xk) Jeep Commander, the transfer case of our car could not be shifted out of 4-high to either neutral or 4-low. Consequently a major drive train component has been destroyed. This demonstrates the software is defective and potentially dangerous and may not correct the reason for the recall. This is completely unacceptable and is indeed a safety risk. Chrysler has not remedied the problem even after thousands of complaints. I demand that NHTSA force Chrysler's hand in this matter as nothing is being done to fix this faulty recall!
After having safety recall N23 / NHTSA 13V-175 performed, my vehicle's transfer case no longer shifts as it should, preventing the vehicle from shifting into neutral or 4 low. I do not trust that the stability control system will function correctly now as it is my understanding that this same system adjusts the torque to the front and rear axles as needed.
The contact owns a 2010 Jeep Commander. The contact stated that while driving approximately 35 mph, the vehicle decelerated and proceeded to stall. The failure recurred various times at speeds below 40 mph. The contact referenced NHTSA campaign number: 13V175000 (electrical system, power train) but was advised by the manufacturer that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 87,000.
A D V E R T I S E M E N T S
- Charleston, SC, USA