This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was in mattoon Illinois, had backed out of a parking spot from dairy queen onto a side road I pulled up to a stop sign for a main road as I had the clear to make my turn I proceeded to do so when I heard a loud pop. I lost my steering, my breaks and acceleration. When I came to a stop half way in the turn lane of the main road I got out to see what had happened. My front driver side tire was laying up under my Jeep. It had busted my upper and lower ball joints, my cv shaft, and my break lines and also bent my inner and outer tie rod ends and my tire and rim. From there it had to be towed clear back to my home in toledo Illinois. I thank god each and every day that I had not made it to the highway and was doing 55mphs because I had myself and three small children ranging from 3months old up to 3 years old in the vehical with me and it would have been deadly had I made it to the main highway and was going any faster.
While driving out to my parent's with my daughters my Jeep just shut down, {stalled} while going 50-55 mph. Lost power steering and brakes, had to shift into neutral and re start. This happened four more times in the next 8.4 miles. After dropping of my kids my husband followed me to the dealership to drop it off. About 9 miles away, and it shut down 6 more times at various speeds. Dealer does not know what's wrong and is waiting until Monday to get a response from Chrysler head quarters.
In continuation of my previous complaint 10563803 since the N23 recall disabled the 4 low in the transfer case of my Jeep, Jeep has been attempting to repair it. The most recent repair was completed on 6/19 and per the dealer Jeep had them hard wire circuits T313 and K594 on my vehicle. While traveling at 75 mph the warning indicators for both the traction control system and the electronic stability program lit. Shutting the vehicle off and restarting did not clear the issue. I believe that both of these system are mandated by NHTSA in 75% of all vehicles sold in this model year and it appears that Jeep is compromising these systems in an attempt to fix a related problem.
After having safety recall N23 / NHTSA 13V-175 performed, my vehicle's transfer case no longer shifts as it should, preventing the vehicle from shifting into neutral or 4 low. I do not trust that the stability control system will function correctly now as it is my understanding that this same system adjusts the torque to the front and rear axles as needed.
- Aurora, CO, USA
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- Toledo, IL, USA