This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
They vehicles conductor plate keep going out cause the vehicle to go into limp mode. The can happen at highway speeds suddenly causing the vehicle to decelerate suddenly in traffic. There are multiple reports on online forums of this happening even at low milage
Vehicle stalls while driving and cannot be restarted without putting the vehicle in park. This has been an ongoing problem since purchase. Dealership and Chrysler have been no help. Car is a danger to drive.
Key sticks in ignition. The more it is driven in one day, the worse it sticks. Will allow engine to shut off but does not allow key to go back to off position without taking out of park and shifting back to park. Took to dealership for diagnostic. Was told that shifter assembly needed replaced. Part was ordered, replacement is scheduled for next week. Has been happening off and on since mid September.
Was driving through town with no problem. Road turns into highway and speed limit is 65 mph. Tried to increase speed from 35 mph (town speed limit) and vehicle started slowing down and bucking and hesitating. Pulled off road and turned engine off for a few minutes. Could not increase speed to more than 25 mph. Towed home. Left alone for an hour and retried. Still have same problem. Tried this morning, still same problem. Will need to tow it to a garage. Check engine light also came on.
The contact owns a 2009 Jeep Commander. The contact stated that while attempting to turn off the vehicle, the key would not disengage from the ignition. The vehicle was taken to the dealer where it was diagnosed that the floor shifter assembly needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 80,206.
- La Habra, CA, USA
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The contact owns a 2009 Jeep Commander. While driving approximately 45 to 50 mph, the gear seized without warning. The vehicle was towed to the contact's residence. The dealer was notified. The vehicle was not repaired. The approximate failure mileage was 43,000.
The contact owns a 2009 Jeep Commander. The contact stated that while driving approximately 40 mph, the fwd warning indicator illuminated. In addition, the transmission failed to shift into the fwd low range. The vehicle was taken to an authorized dealer on three separate occasions where the drive controller was reflashed each time. There was a recall associated with the failure under NHTSA campaign id number 13V175000 (electrical system, power train). The vehicle was not repaired because the remedy part was on a massive back order. The manufacturer was notified of the problem. The approximate failure mileage was 70,000.
The contact owns a 2009 Jeep Commander. The contact stated that he attempted to engage the 4-wheel-drive function but the omi warning light illuminated. The vehicle was not taken to the dealer for inspection or repairs. The manufacturer was notified of the failure. The contact stated that prior to the failure, the vehicle was serviced under NHTSA campaign number: 13V175000 (electrical system, power train ). the failure mileage was 125,000.
A D V E R T I S E M E N T S
- Albuquerque, NM, USA